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Problem
Possible cause
Solution
You hear “inter-
rupted” speech
(on and off) from
the hearing aids
or no speech
(muted) from the
transmitting ear .
The battery in one of the
hearing aids has expired
Replace battery in one
or both hearing aids
Strong electromagnetic
interference in the vicinity
Move away from known
sources of interference
Note:
This information covers only the hearing aid . See the “Ear-
sets for Widex BTE hearing aids” user manual for information
specific to your ear-set .
If the problems persist, contact your hearing care professional for
assistance .