Widex MENU10, User Instructions

Page 1: ...USER INSTRUCTIONS THE MENU SERIES ME X model In the ear ...

Page 2: ...To be filled out by the hearing care professional MENU3 MENU5 MENU10 Date ______________________________________ Battery size 312 Vent No vent Programs 6 6 Master Music TV T M T Standard Acclimatization Audibility Extender Zen ...

Page 3: ...sitioning the hearing aid 12 Removing the hearing aid 13 Volume adjustment 14 Listening programs 16 Switching between the listening programs 21 CLEANING 22 The hearing aid 23 The sound outlet 25 The vent 26 NANOCARETM WAX GUARD 27 Changing the NanoCare wax guard 28 ACCESSORIES 31 IN CASE OF MALFUNCTION 32 CARING FOR YOUR HEARING AID 34 WARNINGS 35 ADVICE 38 REGULATORY INFORMATION 39 SYMBOLS 42 3 ...

Page 4: ...in all versions Your hearing aid may be provided with a listening pro gram called Zen It makes musical tones and some times a rushing noise in the background These sounds are shaped according to your hearing loss If you need help to identify the serial number usually six or sev en digits on the product please contact your hearing care pro fessional 1 2 3 4 5 6 7 8 8 ...

Page 5: ...ion and instructions Please read this booklet carefully before you start using the hearing aid NOTE Your hearing aid and accessories may not look exactly as illus trated in this booklet We also reserve the right to make any changes considered necessary ...

Page 6: ...noise source for adults who desire to listen to such a background in quiet Indications for use The devices are indicated for individuals with a range of hearing loss severity from minimal 10 dB HL to severe 80 dB HL and all hearing loss configurations They are to be programmed by licensed hearing care professionals audiologists hearing aid specialists oto laryngologists who are trained in hearing ...

Page 7: ... to produce a signal to in dicate the use of certain functions The signal may be tones SmartTone or a spoken message Smart Speak The signal can also be deactivated Functions Default settings Other settings Adjusting volume Tone Off Confirming program button use Clicking sound Off Changing program Tones Message off Starting up the hearing aid Tone Message off Warning about low battery 4 tones Messa...

Page 8: ... pack regarding disposal of used batteries Otherwise there is a risk that the battery life may be re duced Inserting the battery Before inserting a new battery into the hearing aid remember to remove the ad hesive tab Once the tab has been re moved wait 60 seconds before placing the battery into the hearing aid CAUTION Do not use batteries if there is a sticky residue from the tab or other unwante...

Page 9: ...beyond the open position Place the battery so that the plus sign of the battery faces upwards You can use the battery magnet provided to steer the battery into place If the battery compartment cover does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table ...

Page 10: ... you always have a spare battery with you WARNING Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid WARNING Your hearing aid may stop functioning for instance if the battery is exhausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals ...

Page 11: ...h it up wards to turn the hearing aid on An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled Push the battery compartment cover downwards to turn the hearing aid off Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days ...

Page 12: ...istance Let go of the hearing aid and use the tip of your forefinger to gen tly push it into your ear until it rests comfortably in your ear canal To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand If your hearing aid does not fit or sit properly causing discomfort irritation redness or the like contact your hearing care professional...

Page 13: ...ld the hearing aid with your thumb and forefinger and pull gently If it is difficult you can try to move the hearing aid carefully from side to side It may also help to pull the outer ear backwards and upwards with the opposite hand ...

Page 14: ...e volume Push the lever downwards to grad ually lower the volume Each time you operate the volume control you will hear a beep tone unless this function has been disa bled When the maximum or minimum adjustment level is reached a steady tone will sound WARNING If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further ...

Page 15: ...one has sounded To turn the sound on again Press the lever upwards or Change listening program Any adjustment of the volume setting will be canceled when your hearing aid is turned off or when you change program If you wish to have the volume control disabled please consult your hearing care professional ...

Page 16: ... not via the hearing aid microphones M The telecoil is used where a loop system is installed If you activate the telecoil program you listen to a specific sound source and shut out surrounding sounds M T In this program you listen via the hearing aid microphones M and the telecoil T Standard All the automatic functions work to ensure audibility and speech understanding in all lis tening situations...

Page 17: ...when you are not required to hear surrounding sounds Or it may be used with the Master program so both the surrounding sounds and the generated sounds fractal tones and noise are heard together CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non...

Page 18: ...ts who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treat ment program that is prescribed by a hearing care pro fessional audiologists hearing aid specialists otolar yngologists who is trained in tinnitus management Directions for use Because of the unique ways in which Zen is pro grammed in your hearing aid please follow the rec ommendations ...

Page 19: ...counseling use of prop er amplification and or sound therapy tools Prior to any tinnitus management program it is advis able that you seek medical attention to exhaust any medical or surgical treatment options Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals Warnings Use of the Zen program may interfere with hearing ev...

Page 20: ... our recommendations on the use of conventional hear ing aids stop using the hearing aids and the Zen pro gram and seek attention from your hearing care pro fessional if any of the following symptoms are noted Skin irritation Perceived decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus ...

Page 21: ...or will sound unless this function has been disabled Program 1 One short beep or message Program 2 Two short beeps or message Program 3 Three short beeps or message Program 4 One long and one short beep or message Program 5 One long and two short beeps or message If you wish to have the program button disabled please consult your hearing care professional ...

Page 22: ...ING The following cleaning accessories are available for the hearing aid 1 Cloth 2 Brush 3 Wax removing tool Contact your hearing care professional if you need ad ditional supplies of cleaning accessories 3 2 1 ...

Page 23: ...ing aid daily with the soft cloth to keep it dry and clean of earwax or dirt WARNING Never clean the hearing aid with water or cleaning solutions as this may cause it to malfunction When the hearing aid is not in use keep it in a warm dry place with the battery compartment cover open to ventilate the hearing aid and allow it to dry ...

Page 24: ...ou inspect the sound outlet and the vent openings to ensure that no earwax or dirt has gathered there Below is an example of how the sound outlet and vent openings may be positioned The posi tions can be slightly different on your hearing aid 1 Sound outlet 2 Vent opening 1 2 ...

Page 25: ...e sound out let with the small brush or cloth Do not attempt to clean the wax guard If the sound outlet is still blocked you should change the wax guard see pages 27 30 WARNING If you cannot clean the sound outlet completely you should contact your hearing care professional Do not insert anything into the sound outlet as this could damage the hearing aid ...

Page 26: ...oving tool all the way through the vent WARNING It is important for the performance of the hearing aid that the vent is never blocked by earwax Make it a habit to clean the vent every day In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected In that case you should see your hearing care professional ...

Page 27: ... Otherwise the warranty for your hearing aid will be void The NanoCare wax guard consists of the following parts 1 Holder 2 Removal hook 3 Wax guard CAUTION The wax guard is disposable and for one time use only Do not attempt to clean or reuse a wax guard This could damage your hearing aid and or cause the wax guard to become dislodged in your ear ...

Page 28: ...28 Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet Pull the wax guard straight out 1 Vent opening 2 Sound outlet 3 Used wax guard ...

Page 29: ...the holder into the open ing of the sound outlet and gen tly press the wax guard into the opening Then pull the holder straight out The new wax guard will auto matically detach from the hold er Press the hearing aid gently against a flat surface to ensure that the wax guard remains in place ...

Page 30: ...er If you have any questions regarding your NanoCare wax guard please contact your hearing care profes sional WARNING If the wax guard fits loosely discard it and insert another If the wax guard becomes dislodged from the hearing aid while in the ear canal please contact your physician Do not try to remove the wax guard from your ear canal yourself ...

Page 31: ...es you a num ber of additional options T DEX A device for connecting hearing aids to mobile phones using telecoil For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional ...

Page 32: ...y See page 11 The battery does not work Insert a new battery in the hearing aid The sound outlet is blocked See page 25 The microphone opening is blocked If you suspect that earwax or dirt has migrated into the microphone inside the hearing aid contact your hearing care professional Do not insert anything into the microphone opening The hearing aid volume is not powerful enough The battery is near...

Page 33: ...aring aid fits loosely in your ear canal Contact your hearing care professional If the hearing aid is uncom fortable to wear The hearing aid is not correctly placed in your ear canal Consult your hearing care professional on how to place the hear ing aid correctly in your ear canal The hearing aid does not fit your ear prop erly Contact your hearing care professional Your outer ear or ear canal is...

Page 34: ...in a dry location out of reach of children and pets Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft sur face Do no...

Page 35: ...yone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it Clean and inspect yo...

Page 36: ...ou must allow regular ventilation of the ear If the ear is not adequately ventilated there may be a slightly increased risk of infection or disease in the ear canal We therefore recommend that you re move the hearing aid from your ear when you go to bed to allow the ear canal to be ventilated If possible you should also remove your hearing aid during the day if there are any periods when you do no...

Page 37: ...ay create audible interference CAUTION Your hearing aid has been tested for interference according to international standards Nevertheless it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems room surveillance equipment and cell phones Although your hearing aid has been designed to comply with the most s...

Page 38: ... hearing aid infrequently will not per mit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may ...

Page 39: ...tified and treated before the hearing aid is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been med ically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or h...

Page 40: ...ercise of such a waiver is not in your best health interest and its use is strongly discouraged Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evalu ation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audi...

Page 41: ...quip ment WEEE is not handled correctly Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste elec trical and electronic equipment or given to your hear ing care professional for safe disposal Proper dispos al helps to protect human health and the enviro...

Page 42: ...ate the date of manufacture may also be stated Date of manufacture The date when the product was manufactured Use by date The date after which the product is not to be used Batch code The product s batch code lot or batch identification Catalog number The product s catalog item number Serial number The product s serial number Keep away from sunlight The product must be protected from light sources...

Page 43: ...ely exposed Temperature limits The highest and lowest temperatures to which the prod uct can be safely exposed Consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product Caution Warning Text marked with a caution warning symbol must be read before using the product WEEE mark Not for general waste When ...

Page 44: ...lass 2 product with some restrictions on use in some CE member states C Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial num ber Serial numbers may not always be ...

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Page 48: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com É 5qr0w0 k fa Manual no 9 514 0209 041 02 CIB252 0414 WIDEX MENU DEX and NANOCARE are trademarks of Widex A S ...