33
IN CASE OF MALFUNCTION
Problem
Possible cause
Solution
The hearing
aid is
completely
silent
The hearing aid is
not turned on
Make sure the battery
drawer is closed
The battery does
not work
Insert a new battery in
the hearing aid battery
drawer
The sound outlet is
blocked
See page 23
The microphone
opening is blocked
See page 25
The hearing
aid volume is
not powerful
enough
The battery is nearly
exhausted
Insert a new battery in
the hearing aid battery
drawer
The sound outlet is
blocked
See page 23
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
Your hearing may
have changed
Contact your hearing
care professional
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
The hearing aid is
not correctly placed
in your ear canal
Take the hearing aid out
and reinsert it
The hearing aid fits
loosely in your ear
canal
Contact your hearing
care professional