Widex MOMENT M-IM, User Instructions

Page 1: ...USER INSTRUCTIONS THE WIDEX MOMENT FAMILY M IM M IP model ITE In the ear ...

Page 2: ...rol Push button This is a list of possible programs for your hearing aid For further informa tion on the use of these programs see Customization Your hearing aid programs PROGRAMS AUDIBILITY EXTENDER Universal Quiet Comfort Transport Urban Impact Party Social Music SPECIAL PROGRAMS AUDIBILITY EXTENDER Zen 2 ...

Page 3: ...OTE Read this booklet carefully before you start using your hearing aid Sound streaming and wireless control This hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX For more help and information contact your hearing care professional or visit https global widex com MOMENT This hearing aid works wirelessly with the TONELINK App We take no re sp...

Page 4: ...ons for use 10 Intended use 10 Operating conditions 11 Storage and transport conditions 11 DAILY USE 13 Turning the hearing aid on and off 13 Putting on and removing the hearing aid 13 THE BATTERY 15 Low battery indication 15 Changing the battery 15 CUSTOMIZATION 17 Programs 17 The Zen program 19 Sound signals 20 Lost partner 20 4 ...

Page 5: ...EANING 24 Tools 24 How to clean your hearing aid 24 Changing the microphone filters 26 The wax guard 28 ACCESSORIES 31 TROUBLESHOOTING 32 REGULATORY INFORMATION 35 FCC and ISED statements 35 EU directives 37 Directive 2014 53 EU 37 Information regarding disposal 38 SYMBOLS 39 5 ...

Page 6: ... care professional immediately if you sus pect you may have an ear infection or an allergic reaction Contact your hearing care professional if the hearing aid doesn t feel comfortable or if it doesn t fit properly causing irritation redness or the like Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gels lotion or c...

Page 7: ...nvironment in which you are using them If any restrictions ap ply you must take precautions to comply with these Your device has been designed to comply with international electromag netic compatibility standards However it cannot be excluded that it may cause interference with other electrical equipment If you experience in terference keep a distance to other electrical equipment Do not expose yo...

Page 8: ...r hearing aid and its accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes we consider necessary Your hearing aid at a glance 1 6 3 2 4 5 1 Microphone openings 2 Push button optional 3 Volume control optional 4 Vent optional 5 Extraction cord optional 6 Battery compartment 7 8 9 10 7 Sound outlet 8 Wax guard 9 Vent optional 10 Left right ide...

Page 9: ...The colour of the left right identification tells you how to know left from right The hearing aid for your left ear has a blue mark The hearing aid for your right ear has a red mark 9 ...

Page 10: ... hearing care professionals audiol ogists hearing aid specialists otolaryngologists who are trained in hearing re habilitation Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desi...

Page 11: ...pecific operating conditions for your hearing aid Minimum Maximum Temperature 0 C 32 F 50 C 122 F Humidity 10 rH 95 rH Atmospheric pressure 750 mbar 1060 mbar Storage and transport conditions Your hearing aid is sensitive to extreme conditions such as high tempera tures It should not be stored or transported in direct sunlight but only with in the following conditions Specific storage and transpor...

Page 12: ...Minimum Maximum Humidity 10 rH 95 rH You can find technical data sheets and additional information on your hear ing aids on https global widex com 12 ...

Page 13: ...n your hand to verify that it is turned on If it s on it will whistle Don t forget to turn off the hearing aid when it is not in use Putting on and removing the hearing aid Close the battery lid completely Hold the hearing aid with your thumb and forefinger and insert it slowly into your ear until you feel resistance Then use the tip of your forefinger to gently push the hearing aid into your ear ...

Page 14: ...Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull carefully NOTE If you find it difficult to take out the hearing aid move it carefully from side to side 14 ...

Page 15: ...ed Never attempt to recharge a zinc air hearing aid battery as it could ex plode Never leave a flat battery in the hearing aids while storing them It could leak and ruin your hearing aid Dispose of used batteries as indicated on the packaging and take note of the expiry date Low battery indication When the battery is flat a sound signal will play If the battery drains sud denly there may however b...

Page 16: ... the battery compartment with the sign facing in the same direction as the sign on the battery compartment door as shown on the il lustration Close the battery compartment door If it doesn t close easily the battery is not placed correctly If you are not using the hearing aid for a few days keep the battery compartment open NOTE Avoid dropping your hearing aid hold the hearing aid above a soft sur...

Page 17: ...ng in quiet envi ronments Comfort Special program for listening in noisy envi ronments Transport For listening in situations with noise from cars trains etc Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing sound levels in supermarkets noisy work places or similar Party For listening in situations with many people talking at the same time...

Page 18: ... background Phone This program is designed for listening to phone conversations SMARTTOGGLE PROGRAMS USE Zen This program is similar to Zen but allows you to listen to different types of tones or noise Phone This program lets you listen to the phone and avoid the surrounding sounds One of your hearing aids transmits the phone con versation to the other so that you can listen with both ears 18 ...

Page 19: ...it from this If your needs and preferences change over time your hearing care professional can easily change your program selection The Zen program Your hearing aid may be provided with a unique optional listening program called Zen It makes musical tones and sometimes a rushing noise in the back ground If you perceive a decrease in loudness or tolerance of sounds speech not to be as clear or wors...

Page 20: ...aid in the opposite ear You will hear a spoken message in your ear Program and sound adjustment Adjusting the sound level using the volume control Your hearing aid adjusts the sound level automatically according to your sound environment but you can also adjust it manually depending on your needs and preferences To do so turn the volume control towards the front to increase the volume and turn it ...

Page 21: ...r Change program Any adjustment of the volume will be cancelled when you turn off your hearing aid or if you change program Using the push button to change programs and adjust the sound level If you have two hearing aids the push button can be programmed in several ways As a dedicated program button To change programs just tap the button To access and exit SmartToggle programs push and hold the pu...

Page 22: ...is setting is optional As a combined program and sound adjustment button If you have this option tap the button on one hearing aid if you d like more audibility and more volume If you need to decrease the volume or if you d like more comfort just tap the button on the other hearing aid A long push on either of your hearing aids will change programs If you only have one hearing aid a short tap will...

Page 23: ...ds by opening and closing the battery compart ment 2 Keep the hearing aids close to your phone and follow the instructions on your phone 3 The hearing aids and smartphone are now ready to use NOTE Your hearing aids are only in pairing mode for three minutes after you re start them You might need to restart them again if you didn t pair them in time 23 ...

Page 24: ...h 3 Long wax removing tool 4 Short wax removing tool 5 Battery magnet How to clean your hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear The hearing aid Wipe it with a soft cloth for example the cloth you received from your hearing care professional 24 ...

Page 25: ...ol no 3 all the way through the vent When you are done leave the hearing aid open to ventilate it NOTE It is important for the performance of your hearing aid that you keep the vent clean and free of earwax dirt and the like Clean it every day after use and con sult your hearing care professional if the vent is blocked Dry your hearing aid quickly if it gets wet or if you perspire heavily Some peo...

Page 26: ...all fragments in your ear canal contact your doctor Never try to take out the fragments yourself Changing the microphone filters The microphone filters help to protect the hearing aid mi crophones against dirt and earwax Always use micro phone filters supplied by Widex with your hearing aid Open the case as illustrated The microphone filter tool consists of the following parts 1 Removal hook 2 New...

Page 27: ...le Pull the used filter straight out Insert the new filter into the microphone opening Pull the holder straight out while turning it slightly to make sure the filter remains in place Ask your hearing care professional about how often you should change the microphone filters 27 ...

Page 28: ...rd it and use a new one The wax guard The wax guard helps to protect the hearing aid against earwax Always use wax guards supplied by Widex with your hearing aid Changing the wax guard Open the wax guard case as illustrated 2 1 The wax guard consists of the following parts 1 Removal hook 2 New wax guard 28 ...

Page 29: ...Insert the removal hook into the used wax guard Keep the holder at a right angle Pull the used wax guard straight out 29 ...

Page 30: ...al about how often you should change the wax guard The wax guard is for one time use only and is not intended to be cleaned If the wax guard fits loosely discard it and use a new one If the wax guard falls off inside your ear contact your doctor or hearing care professional to have it removed Do NOT attempt to remove the wax guard yourself 30 ...

Page 31: ...ssional Name Use RC DEX remote control TV DEX for listening to TV and audio PHONE DEX 2 for easy landline use FM DEX for streaming audio and FM signals COM DEX for wireless connection to mobile phones and other devices via Bluetooth COM DEX Remote Mic for helping hearing aid users hear speech in difficult listening situations Available in some countries only 31 ...

Page 32: ...e battery is placed correctly and the battery compartment cover is closed correctly The battery does not work Insert a new battery in the hearing aid The sound outlet is blocked See the cleaning section The microphone open ing is blocked See the cleaning section The hearing aid vol ume is not powerful enough The sound outlet is blocked See the cleaning section Your ear is blocked by earwax Contact...

Page 33: ... The hearing aid is un comfortable to wear It is not correctly placed in your ear ca nal Consult your hearing care professional It does not fit your ear properly Contact your hearing care professional Your outer ear or ear canal is sore It is important that first time users only wear the hearing aid for short peri ods of time at the begin ning Take 2 3 weeks to gradually get used to the hearing ai...

Page 34: ...ty c The device and the hearing aids are not matched a Move the device closer to the hearing aids b Move away from known source of EM interference c Check with your hearing care professional to make sure device is matched with the hearing aids You hear interrupted speech on and off from the hearing aids or no speech muted from the opposite hearing aid a The battery in one of the hearing aids has e...

Page 35: ...se undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the...

Page 36: ...n exposure limits set forth for an uncontrolled environment This transmitter must not be co located or oper ating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Wi dex could void the user s authority to operate the equipment ISED Statement Déclaration d ISED This device contains licence exempt transmitter s receiver s that c...

Page 37: ...h ISED RF radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ISED EXPOSITION AUX RADIATIONS Cet équipement est conforme avec ISED les limites d exposition aux rayonnements défi nies pour un contrôlé environnement Cet émetteur ne doit pas être co localisés ou fonctionner en con...

Page 38: ...g to 2014 53 EU can be found at https global widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batteries along with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for electrical waste and electronic equipment or given to your hearing care professional for safe disposal ...

Page 39: ...logue item number Consult instructions for use The user instructions contain important cautionary information warn ings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product WEEE mark Not for general waste When a product is to be discarded it must be sent to a designated collection point for recycling and recovering to...

Page 40: ...is in conformity with the requirements set out in European CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regula tory requirements for products supplied to the Australian or New Zealand markets 40 ...

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Page 44: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark https global widex com Manual no 9 514 0549 001 01 Issue 2020 01 9 514 0549 001 01 ...