Widex MOMENT MRB0 RIC, User Instructions

Page 1: ...USER INSTRUCTIONS THE WIDEX MOMENT FAMILY MRB0 model RIC Receiver in canal ...

Page 2: ...s is a list of possible programs for your hearing aid For further informa tion on the use of these programs see Programs under Customization Your hearing aid series PROGRAMS AUDIBILITY EXTENDER Universal PureSound Quiet Comfort Transport Urban Impact Party Social Music 2 ...

Page 3: ...t and the booklet Ear sets for Widex hearing aids careful ly before you start using your hearing aid Sound streaming and wireless control This hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX For more help and information contact your hearing care professional or visit https global widex com MOMENT This hearing aid works wirelessly with the ...

Page 4: ...10 Intended use 10 Operating conditions 11 Storage and transport conditions 11 DAILY USE 13 Turning the hearing aid on and off 13 Putting on and removing the hearing aid 13 THE BATTERY 15 Low battery indication 15 Changing the battery 15 Tamper resistant battery drawer 16 CUSTOMIZATION 18 Programs 18 The Zen program 20 Changing programs 20 4 ...

Page 5: ...earing aid 23 PAIRING YOUR HEARING AID AND SMARTPHONE 24 CLEANING 25 Tools 25 How to clean your hearing aid 25 ACCESSORIES 27 TROUBLESHOOTING 28 REGULATORY INFORMATION 30 FCC and ISED statements 30 EU directives 32 Directive 2014 53 EU 32 Information regarding disposal 33 SYMBOLS 34 5 ...

Page 6: ... care professional immediately if you sus pect you may have an ear infection or an allergic reaction Contact your hearing care professional if the hearing aid doesn t feel comfortable or if it doesn t fit properly causing irritation redness or the like Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gels lotion or c...

Page 7: ...nvironment in which you are using them If any restrictions ap ply you must take precautions to comply with these Your device has been designed to comply with international electromag netic compatibility standards However it cannot be excluded that it may cause interference with other electrical equipment If you experience in terference keep a distance to other electrical equipment Do not expose yo...

Page 8: ...illustrated in this booklet We also reserve the right to make any changes we consider necessary Your hearing aid at a glance The illustration shows your hearing aid without the ear set For further in formation on the ear set see the ear set manual The ear set consists of an earwire and an ear tip and it is the part of your hearing aid that you wear inside your ear 1 2 4 3 1 Microphone openings 2 B...

Page 9: ...The colour of the left right identification tells you how to know left from right The hearing aid for your left ear has a blue mark The hearing aid for your right ear has a red mark 9 ...

Page 10: ...icensed hearing care professionals audiol ogists hearing aid specialists otolanryngologists who are trained in hear ing re habilitation Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background i e music noise source for adults...

Page 11: ...pecific operating conditions for your hearing aid Minimum Maximum Temperature 0 C 32 F 50 C 122 F Humidity 10 rH 95 rH Atmospheric pressure 750 mbar 1060 mbar Storage and transport conditions Your hearing aid is sensitive to extreme conditions such as high tempera tures It should not be stored or transported in direct sunlight but only with in the following conditions Specific storage and transpor...

Page 12: ...Minimum Maximum Humidity 10 rH 95 rH You can find technical data sheets and additional information on your hear ing aids on https global widex com 12 ...

Page 13: ...ing aid pull the battery door downwards NOTE Don t forget to turn off the hearing aid when it is not in use Putting on and removing the hearing aid Putting on the hearing aid 1 2 1 Insert the ear set in the ear while holding the lower part of the tube earwire Pulling the outer ear upwards and backwards at the same time can be helpful 2 Then place the hearing aid behind the ear The hearing aid shou...

Page 14: ...sets See the sep arate ear set manual for more information about your ear set Removing the hearing aid Start by removing the hearing aid from behind the ear Then take the ear set carefully out of the ear canal while you hold the lower part of the tube earwire 14 ...

Page 15: ...ted Never attempt to recharge your hearing aid batteries as they could ex plode Never leave a flat battery in the hearing aids while storing them It could leak and ruin your hearing aid Dispose of used batteries as indicated on the packaging and take note of the expiry date Low battery indication When the battery is flat a sound signal will play If the battery drains sud denly there may however be...

Page 16: ... the drawer If it doesn t close easily the bat tery is not placed correctly If you are not using the hearing aid for a few days remove the battery NOTE Avoid dropping your hearing aid hold the hearing aid above a soft surface while changing the battery Tamper resistant battery drawer If the hearing aid is going to be used by a child or a mentally disabled per son you can ask your hearing care prof...

Page 17: ...To open battery drawer use the special tool you ve received and do as illustrated 17 ...

Page 18: ...atic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet environ ments Comfort Special program for listening in noisy environ ments Transport For listening in situations with noise from cars trains etc Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing sound levels in supermarkets...

Page 19: ...axing sound back ground Phone This program is designed for listening to phone conversations SMARTTOGGLE PRO GRAMS USE Zen This program is similar to Zen but allows you to listen to different types of tones or noise The names in the list of programs are the default names Your hearing care professional can also select an alternative program name from a preselected list Then it is even easier for you...

Page 20: ...a decrease in loudness or tolerance of sounds speech not to be as clear or worsening tinnitus contact your hearing care professio nal Use of the Zen program may interfere with hearing everyday sounds in cluding speech It should not be used when it is important to be able to hear such sounds Switch the hearing aid to a non Zen program in these situations Changing programs To change programs simply ...

Page 21: ...er Only available in selected models Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear You will hear a spoken message in your ear Sound adjustment Your hearing aid adjusts the sound automatically according to your sound environment If you have a remote control you can also adjust the sound manu...

Page 22: ...um or minimum setting you will hear a steady tone To mute your hearing aid Keep pressing the lower part of the volume key on the remote control until you can hear the steady sound To turn the sound on again Press the upper part of the volume key or Change program Any adjustment of the volume will be cancelled when you turn off your hearing aid or if you change program NOTE You can also use your ap...

Page 23: ...martphone with your hearing aid When you use a smartphone hold it in front of you so that the microphone on the phone is close to your mouth This way you will experience the best sound during your phone call 23 ...

Page 24: ...ds by opening and closing the battery compart ment 2 Keep the hearing aids close to your phone and follow the instructions on your phone 3 The hearing aids and smartphone are now ready to use NOTE Your hearing aids are only in pairing mode for three minutes after you re start them You might need to restart them again if you didn t pair them in time 24 ...

Page 25: ...ient and more comfortable to wear Wipe the hearing aid with a soft cloth for example the cloth you received from your hearing care profes sional If the microphone openings are blocked contact your hearing care professional Dry your hearing aid quickly if it gets wet or if you perspire heavily Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and c...

Page 26: ... ear set man ual Do not use any kind of liquid or disinfectant to clean your hearing aid Clean and inspect your hearing aid every day after use to check that it is not broken If the hearing aid breaks while you are wearing it leaving small fragments in your ear canal contact your doctor Never try to take out the fragments yourself 26 ...

Page 27: ...ssional Name Use RC DEX remote control TV DEX for listening to TV and audio PHONE DEX 2 for easy landline use FM DEX for streaming audio and FM signals COM DEX for wireless connection to mobile phones and other devices via Bluetooth COM DEX Remote Mic for helping hearing aid users hear speech in difficult listening situations Available in some countries only 27 ...

Page 28: ...e sure the battery drawer is completely closed The battery does not work Insert a new battery The hearing aid volume is not powerful enough Your ear is blocked by earwax Contact your doctor Your hearing may have changed Contact your hearing care professional doctor The hearing aid whistles continuously Your ear is blocked by earwax Contact your doctor Your two hearing aids are not working in syn c...

Page 29: ... ing care professional to make sure the device is matched with hearing aids You hear interrupted speech on and off from the hearing aids or no speech muted from the opposite hearing aid a The battery in one of the hearing aids has ex pired b Strong electromag netic interference in the vicinity a Replace battery in one or both hearing aids b Move away from known sources of inter ference NOTE This i...

Page 30: ...uipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful in...

Page 31: ...n exposure limits set forth for an uncontrolled environment This transmitter must not be co located or oper ating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Wi dex could void the user s authority to operate the equipment ISED Statement Déclaration d ISED This device contains licence exempt transmitter s receiver s that c...

Page 32: ... with ISED RF radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ISED EXPOSITION AUX RADIATIONS Cet équipement est conforme avec ISED les limites d exposition aux rayonnements défi nies pour un contrôlé environnement Cet émetteur ne doit pas être co localisés ou fonctionner en...

Page 33: ...g to 2014 53 EU can be found at https global widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batteries along with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for electrical waste and electronic equipment or given to your hearing care professional for safe disposal ...

Page 34: ...logue item number Consult instructions for use The user instructions contain important cautionary information warn ings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product WEEE mark Not for general waste When a product is to be discarded it must be sent to a designated collection point for recycling and recovering to...

Page 35: ...is in conformity with the requirements set out in European CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regula tory requirements for products supplied to the Australian or New Zealand markets 35 ...

Page 36: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark https global widex com Manual no 9 514 0547 001 01 Issue 2020 01 9 514 0547 001 01 ...