Widex MOMENT MRB2D, User Instructions

Page 1: ...USER INSTRUCTIONS THE WIDEX MOMENT FAMILY MRB2D model RIC RITE Receiver in canal Receiver in the ear ...

Page 2: ... This is a list of possible programs for your hearing aid For further informa tion on the use of these programs see Customization Your hearing aid programs PROGRAMS AUDIBILITY EXTENDER Universal PureSound Quiet Comfort Transport Urban Impact Party Social Music T M T 2 ...

Page 3: ...the Phone program in this user guide refer only to normal phone conversations not phone conversations using direct streaming from your smartphone Read the instructions Read this booklet and the booklet Ear sets for Widex hearing aids careful ly before you start using your hearing aid Sound streaming and wireless control This hearing aid allows sound streaming and direct wireless control from smart...

Page 4: ...This hearing aid works wirelessly with the MOMENT app We take no re sponsibility if the hearing aid is used with any third part app or if the MO MENT app is used with any other device 4 ...

Page 5: ...1 Intended use 11 Operating conditions 11 Storage and transport conditions 12 DAILY USE 13 Turning the hearing aid on and off 13 Putting on and removing the hearing aid 13 THE BATTERY 15 The zinc air battery 15 Low battery indication 15 Changing the battery 15 Tamper resistant battery drawer 16 CUSTOMIZATION 18 Programs 18 The Zen program 20 5 ...

Page 6: ...22 PAIRING YOUR HEARING AID AND SMARTPHONE 23 Compatability with smartphones 23 CLEANING 24 Tools 24 How to clean your hearing aid 24 ACCESSORIES 26 TROUBLESHOOTING 27 REGULATORY INFORMATION 29 FCC and ISED statements 29 EU directives 31 Directive 2014 53 EU 31 Information regarding disposal 32 SYMBOLS 33 6 ...

Page 7: ... care professional immediately if you sus pect you may have an ear infection or an allergic reaction Contact your hearing care professional if the hearing aid doesn t feel comfortable or if it doesn t fit properly causing irritation redness or the like Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gels lotion or c...

Page 8: ...ded that it may cause interference with other electrical equipment If you experience in terference keep a distance to other electrical equipment Please note that streaming sound to your hearing aids at a high volume can prevent you from hearing other important sounds such as alarms and traffic noise In such situations make sure to keep the volume of the streamed sound at a suitable level Your hear...

Page 9: ...ay not look exactly as illustrated in this booklet We also reserve the right to make any changes we consider necessary Your hearing aid at a glance Your hearing aid is shown below with the ear set The ear set consists of an earwire with receiver and an ear tip and it is the part of your hearing aid that you wear inside your ear For further information on the ear set see the ear set manual 1 2 3 1 ...

Page 10: ...artment 5 Left right identification The colour of the left right identification tells you how to know left from right The hearing aid for your left ear has a blue mark The hearing aid for your right ear has a red mark 10 ...

Page 11: ...on Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a back ground in the quiet Operating conditions Your hearing aid has been designed to operate in everyd...

Page 12: ...mbar 1060 mbar Storage and transport conditions Your hearing aid is sensitive to extreme conditions such as high tempera ture See the specific storage and transportation conditions below Minimum Maximum Temperature 20 C 4 F 55 C 131 F Humidity 10 rH 95 rH You can find technical data sheets and additional information on your hear ing aids on https global widex com 12 ...

Page 13: ...ing aid pull the battery door downwards NOTE Don t forget to turn off the hearing aid when it is not in use Putting on and removing the hearing aid Putting on the hearing aid 1 2 1 Insert the ear set in the ear while holding the lower part of the tube earwire Pulling the outer ear upwards and backwards at the same time can be helpful 2 Then place the hearing aid behind the ear The hearing aid shou...

Page 14: ...sets See the sep arate ear set manual for more information about your ear set Removing the hearing aid Start by removing the hearing aid from behind the ear Then take the ear set carefully out of the ear canal while you hold the lower part of the tube earwire 14 ...

Page 15: ... as expec ted Never attempt to recharge a zinc air hearing aid battery as it could ex plode Never leave a flat battery in the hearing aids while storing them It could leak and ruin your hearing aid Dispose of used batteries as indicated on the packaging and take note of the expiry date Low battery indication When the battery is flat a sound signal will play If the battery drains sud denly there ma...

Page 16: ... the drawer If it doesn t close easily the bat tery is not placed correctly If you are not using the hearing aid for a few days remove the battery NOTE Avoid dropping your hearing aid hold the hearing aid above a soft surface while changing the battery Tamper resistant battery drawer If the hearing aid is going to be used by a child or a mentally disabled per son you can ask your hearing care prof...

Page 17: ...To open battery drawer use the special tool you ve received and do as illustrated 17 ...

Page 18: ...atic program with focus on natural and pleasant sound in all situations Quiet Special program for listening in quiet envi ronments Comfort Special program for listening in noisy envi ronments Transport For listening in situations with noise from cars trains etc Impact Use this program if you prefer a clear and sharp sound Urban For listening in situations with changing sound levels in supermarkets...

Page 19: ...en through the hearing aid s telecoil which allows you to lis ten directly to the sound without background noise requires a teleloop system M T This program is a combination of the hearing aid s microphone and the telecoil You listen to the sound source but can also hear other sounds SPECIAL PROGRAMS USE Zen Plays tones or noise for a relaxing sound background Phone This program is designed for li...

Page 20: ...onal if you could benefit from this If your needs and preferences change over time your hearing care profes sional can easily change your program selection The Zen program Your hearing aid may be provided with a unique optional listening program called Zen It makes musical tones and sometimes a rushing noise in the back ground If you perceive a decrease in loudness or tolerance of sounds speech no...

Page 21: ...g aid in the opposite ear You will hear a spoken message in your ear Sound and program adjustment MOMENT app You can connect your smartphone to your MOMENT hearing aid with the MOMENT app to stream sound and control the functions of the hearing aid For example you can personalize your listening experience change pro grams and adjust or mute the sound in your hearing aid Remote control If you have ...

Page 22: ...s a sound adjustment button For more audibility and more volume Press the button on your right hearing aid For more comfort and less volume Press the button on your left hearing aid Using a smartphone with your hearing aid When you use a smartphone hold it in front of you so that the microphone on the phone is close to your mouth This way you will experience the best sound during your phone call 2...

Page 23: ...earing aids close to your phone and follow the instructions on your phone 3 The hearing aids and smartphone are now ready to use NOTE Your hearing aids are only in pairing mode for three minutes after you re start them You might need to restart them again if you didn t pair them in time Compatability with smartphones You can see a list of compatible smartphones tablets etc at this website https gl...

Page 24: ...ient and more comfortable to wear Wipe the hearing aid with a soft cloth for example the cloth you received from your hearing care profes sional If the microphone openings are blocked contact your hearing care professional Dry your hearing aid quickly if it gets wet or if you perspire heavily Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and c...

Page 25: ... ear set man ual Do not use any kind of liquid or disinfectant to clean your hearing aid Clean and inspect your hearing aid every day after use to check that it is not broken If the hearing aid breaks while you are wearing it leaving small fragments in your ear canal contact your doctor Never try to take out the fragments yourself 25 ...

Page 26: ...reaming audio and FM signals T DEX for connecting hearing aids to mobile phones via a tele coil COM DEX for wireless connection to mobile phones and other de vices via Bluetooth COM DEX Re mote Mic for helping hearing aid users hear speech in difficult lis tening situations TV PLAY for direct TV streaming MOMENT APP for using your smartphone to control your hearing aids Available in some countries...

Page 27: ...e sure the battery drawer is completely closed The battery does not work Insert a new battery The hearing aid volume is not powerful enough Your ear is blocked by earwax Contact your doctor Your hearing may have changed Contact your hearing care professional doctor The hearing aid whistles continuously Your ear is blocked by earwax Contact your doctor Your two hearing aids are not working in syn c...

Page 28: ... ing care professional to make sure the device is matched with hearing aids You hear interrupted speech on and off from the hearing aids or no speech muted from the opposite hearing aid a The battery in one of the hearing aids has ex pired b Strong electromag netic interference in the vicinity a Replace battery in one or both hearing aids b Move away from known sources of inter ference NOTE This i...

Page 29: ...equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful ...

Page 30: ...n exposure limits set forth for an uncontrolled environment This transmitter must not be co located or oper ating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Wi dex could void the user s authority to operate the equipment ISED Statement Déclaration d ISED This device contains licence exempt transmitter s receiver s that c...

Page 31: ... RF radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ISED EXPOSITION AUX RADIATIONS Cet équipement est conforme avec ISED les limites d exposition aux rayonnements défi nies pour un contrôlé environnement Cet émetteur ne doit pas être co localisés ou fonctionner en conjoncti...

Page 32: ...g to 2014 53 EU can be found at https global widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batteries along with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for electrical waste and electronic equipment or given to your hearing care professional for safe disposal ...

Page 33: ...logue item number Consult instructions for use The user instructions contain important cautionary information warn ings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product WEEE mark Not for general waste When a product is to be discarded it must be sent to a designated collection point for recycling and recovering to...

Page 34: ...is in conformity with the requirements set out in European CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regula tory requirements for products supplied to the Australian or New Zealand markets 34 ...

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Page 36: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark https global widex com Manual no 9 514 0546 001 01 Issue 2020 01 9 514 0546 001 01 ...