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Hearing aid with a closed ear-tip
In case of malfunction . .
If the hearing aid is dead, it could be because:
The hearing aid is not turned on
•
. Make sure that the
battery drawer is closed.
The earwire is broken
•
. Contact your hearing care pro-
fessional.
The battery is dead or does not work.
•
Insert a new bat-
tery. Make sure the battery is placed correctly.
The sound outlet of the ear-tip is blocked.
•
Clean the
blocked sound outlet.
The NanoCare wax guard is blocked.
•
Change the wax
guard.
If the hearing aid volume is not powerful enough, it
could be because:
The battery is nearly exhausted
•
. Insert a new battery.
The sound outlet of the ear-tip is blocked
•
. Clean the
blocked sound outlet.
The NanoCare wax guard is blocked.
•
Change the wax
guard.
Your ear is blocked by earwax
•
. Contact your ENT doc-
tor/physician.
Your hearing may have changed
•
. Contact your hear-
ing care professional.
If the hearing aid whistles continuously, it could be be-
cause:
Your ear is blocked by earwax
•
. Contact your ENT doc-
tor/physician.
The earwire is yellow and stiff
•
. Contact your hearing
care professional.
The ear-tip is not correctly placed in your ear canal.
•
Take
the ear-tip out and reinsert it.
The ear-tip fit is too loose.
•
Contact your hearing care
professional.
The receiver is not adequately secured in the ear-tip
•
.
Contact your hearing care professional.
The receiver is inserted in the wrong hole in the ear-tip
•
.
Contact your hearing care professional.