Widex THE DREAM D-FA P, User Instructions

Page 1: ...USER INSTRUCTIONS D FA model Behind the ear ...

Page 2: ...nder Reverse focus Audibility Extender Phone Audibility Extender T Audibility Extender M T Audibility Extender Zen Audibility Extender Master Zen Audibility Extender Master Reverse focus Audibility Extender Master T Audibility Extender Master M T Audibility Extender Master Phone Audibility Extender Zen Audibility Extender Phone Audibility Extender Date Your hearing care professional ...

Page 3: ...aring aid 13 Removing the hearing aid 14 Volume adjustment 15 Lost partner alarm 17 Programs 17 Switching between the listening programs 23 Zen 24 Phone 24 Using a telephone 25 CLEANING 26 The hearing aid 27 ACCESSORIES 28 IN CASE OF MALFUNCTION 29 CARING FOR YOUR HEARING AID 31 WARNINGS 32 ADVICE 36 Adapting to your hearing aids 37 REGULATORY INFORMATION 39 ADDITIONAL PROGRAM FORM 59 SYMBOLS 60 3...

Page 4: ...your specific needs Please refer to the separate ear set user manual 1 Microphone openings 2 Volume control 3 Program button 4 On off switch 5 Battery drawer with nail grip 6 LED If you need help to identify the serial number usually six or seven digits on the product please contact your hearing care profes sional 1 2 3 4 5 6 ...

Page 5: ...y not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary Intended use The hearing aids are intended as air conduction amplifi cation devices to be used in everyday listening environ ments The hearing aids may be provided with the Zen program intended to provide a relaxing sound back ground i e music noise source for adults who desire to l...

Page 6: ... aid uses a proprietary wireless technology WidexLink to enable communication between the left and the right hearing aids as well as between the hearing aids and the DEX accessories Your hearing aid may be provided with a listening program called Zen It makes musical tones and some times a rushing noise in the background These sounds are shaped according to your hearing loss WARNING This hearing a...

Page 7: ...ones The signal can also be deactivated Functions Default settings Other settings Adjusting volume Tone Off Confirming program button use Clicking sound Off Changing program Message Tones off Starting up the hearing aid Message Tone off Warning about low battery Message 4 tones off Warning about lost partner Off Message Service reminder Off Message ...

Page 8: ...ery pack regarding disposal of used batteries Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhe sive tab Once the tab has been removed wait 60 seconds before placing the battery into the hearing aid CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the hearing aid to malfunction U...

Page 9: ... on the battery faces upward You can use the battery magnet provided to steer the battery into place If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table ...

Page 10: ... you always have a spare battery with you WARNING Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid WARNING Your hearing aid may stop functioning for instance if the battery is exhausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals ...

Page 11: ...d has been switched on unless this function has been disabled To turn off the hearing aid open the bat tery drawer slightly to the first position where a click is felt Note Another way to verify that the hearing aid is turned on is to cup it in your hand If it is on it will whis tle Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be ...

Page 12: ...Right left identification If you wear hearing aids on both ears the hearing aids can be provided with colored marks red mark right and blue mark left The arrow shows the position of the identification mark ...

Page 13: ...hearing aid behind the ear so that the hearing aid and tube rest comfortably on the ear close to your head The illustrations show an open ear tip For further infor mation on ear tip earmold types anchors and proce dures see the separate ear set user manual provided If the ear set does not fit or sit properly causing dis comfort irritation redness or the like contact your hearing care professional ...

Page 14: ...aid from its position behind the ear Carefully pull the earpiece out of the ear canal while holding the lower part of the tube If the earpiece is provided with an extraction cord take hold of this and carefully pull the ear tip out of the ear canal ...

Page 15: ...ume Push the lower part to gradually lower the volume Depending on hearing aid features and setting any change you make will affect both hearing aids To alter the increments in which the volume is increased or decreased consult your hearing care professional Each time you operate the volume control you will hear a beep tone unless this function has been disabled When the maximum or minimum adjustm...

Page 16: ...ontrol until the steady tone has sounded To turn the sound on again Press the upper part of the volume control or Change listening program Any adjustment of the volume setting will be canceled when your hearing aid is turned off or when you change program NOTE Your hearing aid can be set to gradually increase the amplification provided to allow you to acclimatize yourself to the sound through the ...

Page 17: ...Your hearing aid may be provided with several of the following programs plus the special Zen program called Zen In some DREAM hearing aids the Phone program can be made available instead of Zen Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Phone For listening to the telephone T In this program y...

Page 18: ...he other hearing aid Note that the microphones on the hearing aid to which the sound is transmitted are turned off only in some DREAM hearing aids Your hearing aid has a function called the Audibility Extender This feature makes high frequency sounds audible and can be set to operate for one or more or all available programs If your needs change over time the combination of listening programs can ...

Page 19: ...d with amplification so both the surrounding sounds and the generated sounds fractal tones and noise are heard together CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations CAUTION If you perceive a decrease in lou...

Page 20: ...ults who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hearing care professional audiologists hearing aid specialists oto laryngologists who is trained in tinnitus management Directions for use Because of the unique ways in which Zen is programmed in your hearing aid please follow the recommendations of...

Page 21: ...counseling use of proper amplification and or sound therapy tools Prior to any tinnitus management program it is advis able that you seek medical attention to exhaust any medical or surgical treatment options Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing healthcare professionals Warnings Use of the Zen program may interfere with heari...

Page 22: ...ur recommendations on the use of conventional hearing aids stop using the hearing aids and the Zen program and seek attention from your hearing health care professional if any of the following symptoms are noted Skin irritation Perceived decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus ...

Page 23: ...nless this function has been disabled Program 1 Message or one short beep Program 2 Message or two short beeps Program 3 Message or three short beeps Program 4 Message or one long and one short beep Program 5 Message or one long and two short beeps Zen or Phone Message or tone Depending on hearing aid features and setting any change you make will affect both hearing aids ...

Page 24: ...am button for more than 1 second Phone If your hearing aid is programmed with Phone instead of Zen this program is accessed via a long press more than 1 second on the program button on the hearing aid Please note that the program cannot be accessed via the RC DEX You can exit Phone by pressing and holding the same program button for more than 1 second If you wish to have the program button disable...

Page 25: ... a telephone we recom mend that you hold the telephone against your head at an angle above your ear rather than directly against the ear If the sound is not optimal try moving the telephone earpiece to a slightly different posi tion ...

Page 26: ...ing aid and ear set For cleaning the ear set see the user manual Ear sets for Widex BTE hearing aids 1 Cloth 2 Wax removing tool 3 Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories Selection depends on ear set type ...

Page 27: ... still blocked contact your hearing care profes sional WARNING Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction When the hearing aid is not in use keep it in a warm dry place with the battery drawer open to ventilate the hearing aid and allow it to dry ...

Page 28: ...listening to TV and audio M DEX for cell phone applications and remote control PHONE DEX for easy landline use T DEX for connecting hearing aids to cell phones using a telecoil FM DEX the FM DEX is a high quality streaming device designed specifically for Widex hearing aids UNI DEX for connecting hearing aids to cell phones ...

Page 29: ...istles continuously Your ear is blocked by earwax Contact your ENT doc tor physician Your two hearing aids are not work ing in syn chrony The connection between the hearing aids is lost Turn the hearing aids off and on again The hearing aids do not respond with a correspond ing change in volume or program to the DEX a The DEX is used beyond the trans mission range b Strong electro magnetic interfe...

Page 30: ...has expired b Strong electro magnetic interfer ence in the vicinity a Replace battery in one or both hearing aids b Move away from known sources of interference Note This information covers only the hearing aid See the Ear sets for Widex BTE hearing aids user manual for information specific to your ear set If the problems persist contact your hearing care pro fessional for assistance ...

Page 31: ... in a dry location out of reach of children and pets Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft surface Do no...

Page 32: ...teries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it Clean and inspect your hearing aid after use to check that it is intact If the hearing aid or the ear set breaks while in the ear canal contact your hearing care professional immediately Do not try to remove the parts yourself Risk of ...

Page 33: ...lean and inspect your hearing aid and ear set as required If an ear infection or disease occurs you should seek medical attention and contact your hearing care professional for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlorine or similar substances for this purpose Regular use of a de humidifier is recommended to help avoid malfunction of ...

Page 34: ...st 15 cm 6 inches away from the implant If you experience any interference do not use the hearing aids and contact the manufacturer of the implant Please note that interference can also be caused by power lines electrostatic discharge airport metal detectors etc If you have an active brain implant please contact the manu facturer of the implant for risk evaluation If you have an implantable device...

Page 35: ... other products such as alarm systems room surveillance equipment and cell phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibility standards the possibility cannot be excluded that it may cause interference with other equipment such as medical devices Never try to open or repair the hearing aid yourself To be performed by aut...

Page 36: ...e hearing aid infrequently will not permit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruc tion in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may...

Page 37: ...d your hearing aids off Now put your hearing aids on and continue to listen Notice the difference The purpose of this activity is not to hear every word but just to recognize the difference in amplified speech from a familiar source Activity 2 Listen to your friend or relative speak to you with your hearing aids on but with your eyes closed Now continue to listen with your eyes open The goal is to...

Page 38: ...rse if sounds are too loud or uncomfortable for you contact your hearing care professional Conversational speech has many redundant cues Worrying about a word you may have missed will likely lead to additional missed words Focus on the essence of the conversation It may help to ask someone you are comfortable with to subtly alert you about the overall topic when listening in groups Before going to...

Page 39: ...tenna Antenna di mensions Ø1 8 mm L 4 85 mm Ø8 mm L 20 mm Ø6 mm L 8 mm NA Modulation FSK FSK FSK FHSS GFSK π 4 DPSK 8 DPSK Magnetic Field Strength at 10 m dis tance 54 dBμA m 13 dBμA m 26 dBμA m NA Output power EIRP 29 pW 21 nW 1 2 nW 4dB re 1mW Range 1 m remote unit to hear ing aid 30 cm be tween hear ing aids or Hearing aid to TM DEX 1 m re mote unit to hearing aid 30 cm be tween hear ing aid an...

Page 40: ...bps Data flow Simplex or semi duplex capability Simplex capability Simplex or semi duplex capability Time division duplex TDD Protocol Random Ac cess no collision avoidance Random Access no colli sion avoidance Random Ac cess no collision avoidance Packet based proto col time di vided secure Serial Port Profile SPP Bluetooth specification v2 0 EDR published by the Bluetooth Special Interest Group ...

Page 41: ...s will sig nal an alert partner check when a hearing aid battery has ex pired or that one of the hearing aids has fallen off In rare instanc es a much stronger wireless source nearby may activate this alert This serves as an early warning to the wearer of such service in terruption Coordination of compression The DREAM hearing aids main tain the intensity level difference between ears inter aural ...

Page 42: ...nital or traumatic deformity of the ear Active drainage from the ear within 90 days History of rapid progressive hearing loss within previous 90 days Acute or chronic dizziness Sudden unilateral hearing loss in previous 90 days ...

Page 43: ...adio Modulation FSK Radiated output power 29 pW 75 dBm Magnetic field strength 54 dBμA m 10 m Duty Cycle 5 averaged over 1 hour of operation Simplex or semi duplex capability The radio receiver in the DREAM series hearing aid is using the same frequency and bandwidth as the transmitter Cables and transducers No cables and transducers are used neither during normal use of the DREAM series hearing a...

Page 44: ...en transmis sion is interrupted During daily use the requirements on audio streaming between hearing aids include a BER better than 10 3 The communication is simplex with a bitrate of 212 kbits s The additional audio decod ing in this mode results in a longer latency which is less than 10 ms For remote control commands the QoS requirements include a BER better than 10 2 The lower BER requirement r...

Page 45: ...ual MAC address for each unit which is checked during each transmission A built in pairing table which specifies valid and legitimate pairing among units A proprietary Widex communication protocol which checks the package numbers during each transmission A Cyclic Redundancy Check CRC to check data validity and correct errors ...

Page 46: ...REAM hearing aid uses RF energy only for its internal function Therefore its RF emissions are very low and are not likely to cause any interfer ence in nearby electronic equipment RF emissions CISPR 11 Class B The DREAM hearing aid is suitable for use in all establish ments including domestic es tablishments and those directly connected to the public low voltage power supply net work that supplies...

Page 47: ... environment guidance Electrostatic discharge ESD IEC 61000 4 2 6 kV con tact 8 kV air 6 kV contact 8 kV air Floors should be wood concrete or ceramic tile If floors are cov ered with syn thetic material the relative hu midity should be at least 30 Electrical fast tran sients burst IEC 61000 4 4 2 kV for power line supplies 1 kV for in put output lines Not applicable Not applicable Not applicable ...

Page 48: ... UT 60 dip in UT for 5 cycles 70 UT 30 dip in UT for 25 cycles 5 UT 95 dip in UT for 5 s Not applicable Not applicable Power fre quency 50 60 Hz magnetic field IEC 61000 4 8 3 A m 3 A m Power frequency magnetic fields should be at lev els characteristic of a typical loca tion in a typical commercial or hospital environ ment NOTE UT is the a c mains voltage prior to the application of the test leve...

Page 49: ...lectromagnetic environ ment guidance Portable and mobile RF communications equip ment should be used no closer to any part of the DREAMTM series hearing aid including cables than the recommended separa tion distance calculated from the equation applica ble to the frequency of the transmitter Conducted RF IEC 61000 4 6 3 Vrms 150 kHz to 80 MHz 3 Vrms Recommended separation distance d 1 2 P Radiated...

Page 50: ...in watts W according to the transmit ter manufacturer and d is the recommended separa tion distance in meters m Field strengths from fixed RF transmitters as deter mined by an electromag netic site survey a should be less than the compliance level in each frequency range b Interference may occur in the vicinity of equipment marked with the following symbol ...

Page 51: ...l above the DREAM series hearing aid should be observed to ver ify normal operation If abnormal performance is observed addi tional measures may be necessary such as re orienting or re lo cating the DREAM series hearing aid b Over the frequency range 150 kHz to 80 MHz field strengths should be less than 3 V m Recommended separation distances Recommended separation distances between portable and mo...

Page 52: ...in meters m can be estimated using the equation applicable to the frequency of the transmitter where P is the maximum output power rating of the transmitter in watts W according to the transmitter manu facturer NOTE 1 At 80 MHz and 800 MHz the higher frequency range ap plies NOTE 2 These guidelines may not apply in all situations Electro magnetic propagation is affected by absorption and reflectio...

Page 53: ...al perfor mance Electromagnetic compatibility EN 301 489 3 V1 4 1 Immunity RF and ESD Standard for Low Power Trans mitters in the frequency range 9 kHz 40 GHz IEC 60118 13 2011 Immunity RF Near Field immunity test International Product std for hearing aids to ensure adequate immunity to radio interference from cell telephones ANSI C63 19 2007 Immunity RF Near Field immunity test American National ...

Page 54: ...he audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplifica tion you should inquire about the availability of a trial rental or purchase option program Many hearing aid dispensers now of fer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if yo...

Page 55: ...o communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Incre...

Page 56: ...ired operation of the device Conformément à la réglementation d Industrie Canada le présent émetteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inférieur approuvé pour l émetteur par Industrie Canada Dans le but de réduire les risques de brouillage radioélectrique à l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puis...

Page 57: ...ex A S declares that this D FA is in compli ance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity according to 1999 5 EC can be found at http www widex com doc ...

Page 58: ...equip ment WEEE is not handled correctly Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste elec trical and electronic equipment or given to your hear ing care professional for safe disposal Proper disposal helps to protect human health and the enviro...

Page 59: ...59 ADDITIONAL PROGRAM FORM Programs available in your hearing aid Program 1 Program 2 Program 3 Program 4 Program 5 Special program ...

Page 60: ...ate the date of manufacture may also be stated Date of manufacture The date when the product was manufactured Use by date The date after which the product is not to be used Batch code The product s batch code lot or batch identification Catalog number The product s catalog item number Serial number The product s serial number Keep away from sunlight The product must be protected from light sources...

Page 61: ...ely exposed Temperature limits The highest and lowest temperatures to which the prod uct can be safely exposed Consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product Caution Warning Text marked with a caution warning symbol must be read before using the product WEEE mark Not for general waste When ...

Page 62: ...lass 2 product with some restrictions on use in some CE member states C Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial num ber Serial numbers may not always be ...

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Page 64: ...WIDEX DREAM and DEX are trademarks of Widex A S WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com É 5qr0w8 j fa g Manual no 9 514 0287 041 01 VACIB07 1014 Issue 2014 10 ...