Widex U-FA, User Instructions

Page 1: ...WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE FAMILY U FA U FP model Behind the ear ...

Page 2: ...Intended use 7 The battery 7 Sound signals 10 How to tell right from left 10 Turning the hearing aid on and off 11 Putting on and removing your hearing aid 12 Sound adjustment 13 Programs 13 Using a phone with hearing aids 17 CLEANING 18 Tools 18 Cleaning the hearing aid 18 ACCESSORIES 20 Accessories 20 TROUBLESHOOTING 21 2 ...

Page 3: ...REGULATORY INFORMATION 23 EC directives 41 FCC and IC statements 42 SYMBOLS 45 3 ...

Page 4: ...booklet We also reserve the right to make any changes we consider necessary Your hearing aid at a glance The illustration shows your hearing aid without the ear set For further in formation on the ear set see the ear set manual The ear set consists of a tube and an ear tip or earmold and it is the part of your hearing aid that you wear inside your ear 1 2 3 4 5 6 1 Microphone openings 2 Volume con...

Page 5: ...his will help to ventilate the ear canal and prevent ear infections Contact your doctor or hearing care professional immediately if you sus pect you may have an ear infection Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gels lotion or cream Do not dry your hearing aid in a microwave oven this will ruin it Never u...

Page 6: ...of 132 dB There may therefore be a risk of damaging your remain ing hearing Do not expose your hearing aids to extreme temperatures or high humid ity and dry them quickly if they get wet or if you perspire heavily Your hearing aids should be stored and transported within the temperature and humidity ranges of 20 C to 55 C 4 F to 131 F and 10 95 rH Storage and transportation up to 60 C 140 F with 1...

Page 7: ...ogrammed by licensed hearing care professionals audiol ogists hearing aid specialists otolaryngologists who are trained in hearing re habilitation Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background i e music noise source...

Page 8: ...weak battery in the hearing aids while storing them It could leak and ruin your hearing aid Dispose of used batteries as indicated on the packaging and take note of the expiry date Low battery indication When the battery is weak a sound signal will play If the battery drains sud denly there may however be no warning We recommend carrying a spare battery with you wherever you go Changing the batter...

Page 9: ...t using the hearing aid for a few days re move the battery NOTE Avoid dropping your hearing aid hold the hearing aid above a soft surface while changing the battery Tamper resistant battery drawer If the hearing aid is going to be used by a child you can ask your hearing care professional to provide it with a tamper resistant battery drawer To open battery drawer use the special tool you ve re cei...

Page 10: ... one long beep Program 5 Message one long beep and two short beeps Zen Message tone Ask your hearing care professional to turn these sounds signals off if you don t need them Lost partner Only available in wireless 440 series Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear You will hear a spo...

Page 11: ...o indicate that it is on unless your hearing care professional has deac tivated this function To turn off the hearing aid push the battery drawer downwards NOTE You can also cup the hearing aid in your hand to verify that it is turned on If it s on it will whistle Don t forget to turn off the hearing aid when it is not in use 11 ...

Page 12: ...ly on the ear close to your head Your hearing aid can be fitted using different types of ear sets See the sep arate ear set manual for more information about your ear set NOTE If the hearing aid doesn t feel comfortable or if it doesn t fit properly causing irritation redness or the like contact your hearing care professional Removing the hearing aid Start by removing the hearing aid from behind t...

Page 13: ... both hearing aids Each time you operate the volume control you will hear a beep tone unless your hearing care professional has deactivated this function When you reach the maximum or minimum setting you will hear a steady tone To mute your hearing aid do as follows Keep pressing the lower part of the volume control until you hear the steady sound To turn the sound on again Press the upper part of...

Page 14: ...es or sim ilar Party For listening in situations with many people talk ing at the same time Music For listening to music T With this program you listen through the hearing aid s telecoil which allows you to listen directly to the sound without background noise requires a teleloop system M T This program is a combination of the hearing aid s microphone and the telecoil You listen to the sound sourc...

Page 15: ...ogram is designed for listening to phone conversations NOTE The names in the list of programs are the default names Your hearing care pro fessional can also select a program name from a preselected list Then it is even easier for you to select the right program in each listening situation NOTE You can only have one SmartToggle program on your hearing aid Depending on your hearing loss your hearing...

Page 16: ... program button for more than one second Phone To access this program press and hold the program button for more than one second To leave it repeat the same procedure The Zen program Your hearing aid may be provided with a unique optional listening program called Zen Indication for use The Zen program is intended to provide a relaxing sound background i e music noise source for adults who desire t...

Page 17: ... to use the program when to use the program and or how long to use the program CAUTION If you perceive a decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care professional Using a phone with hearing aids When you use a phone hold it against your head at an angle above your ear rather than directly against the ear 17 ...

Page 18: ...t and more comfortable to wear Wipe the hearing aid with a soft cloth for example the cloth you received from your hearing care profes sional If the microphone openings are still blocked contact your hearing care professional Dry your hearing aid quickly if it gets wet or if you perspire heavily Some people use a special dehumidifier like Widex Dry Go UV to help keep their hearing aids dry and cle...

Page 19: ...the ear set manual Do not use any kind of liquid or disinfectant to clean your hearing aid Clean and inspect your hearing aid every day after use to check that it is not broken If the hearing aid breaks while you are wearing it leaving small fragments in your ear canal contact your doctor Never try to take out the fragments yourself 19 ...

Page 20: ...ntrol TV DEX for listening to TV and audio PHONE DEX for easy landline use FM DEX for streaming audio and FM signals T DEX for connecting hearing aids to mobile phones via a telecoil UNI DEX for connecting hearing aids to mobile phones CALL DEX for easy wireless connection to mobile phones COM DEX for wireless connection to mobile phones and other devices via bluetooth Available in some countries ...

Page 21: ...e sure the battery drawer is completely closed The battery does not work Insert a new battery The hearing aid volume is not powerful enough Your ear is blocked by earwax Contact your doctor Your hearing may have changed Contact your hearing care professional doctor The hearing aid whistles continuously Your ear is blocked by earwax Contact your doctor Your two hearing aids are not working in syn c...

Page 22: ... ing care professional to make sure the device is matched with hearing aids You hear interrupted speech on and off from the hearing aids or no speech muted from the transmitting hearing aid a The battery in one of the hearing aids is dead b Strong electromag netic interference in the vicinity a Replace battery in one or both hearing aids b Move away from known sources of inter ference NOTE This in...

Page 23: ... DEX TM DEX Bluetooth NOAHlink Antenna type Inductive anten na Inductive an tenna Inductive an tenna Embedded ceramic an tenna Antenna di mensions Ø1 8 mm L 4 85 mm Ø8 mm L 20 mm Ø6 mm L 8 mm NA Modulation FSK FSK FSK FHSS GFSK π 4 DPSK 8 DPSK Magnetic Field Strength at 10 m dis tance 54 dBμA m 13 dBμA m 26 dBμA m NA Output power EIRP 29 pW 21 nW 1 2 nW 4dB re 1mW 23 ...

Page 24: ...quency 10 6 MHz 10 6 MHz 10 6 MHz 2 4 GHz Channel Single channel radio Single channel radio Single channel radio 5 logical channels Bandwidth 660 kHz 15 dB 660kHz 15 dB 660kHz 15 dB 1 MHz Data rate 212 kbit second raw channel ca pacity 212 kbit sec ond raw channel ca pacity 212 kbit sec ond raw chan nel capacity 2 1 Mbps Data flow Simplex or semi duplex ca pability Simplex capa bility Simplex or s...

Page 25: ...d power Bluetooth Identifier B01837 Reference number of QPN NOAHlinkV1 2_412832_QPN_E1 Benefits The use of wireless transmission allows convenient and synchron ized control of hearing aid functions The UNIQUE wireless hearing aids share input information between the two partner hearing aids In so doing the wearers would experience the following additional user benefits only when wearing binaural U...

Page 26: ... the inten sity level difference between ears inter aural level difference ILD In some situations where speech is presented to one side and noise the other side this coordinated action could enhance the relative loudness of the speech sounds to the noise background and improve speech understanding for some wearers More accurate identification of feedback The UNIQUE hearing aids distin guish betwee...

Page 27: ...on FSK Radiated output power 29 pW 75 dBm Magnetic field strength 54 dBμA m 10 m Duty Cycle 5 averaged over 1 hour of operation Simplex or semi duplex capability The radio receiver in the UNIQUE series hearing aid is using the same fre quency and bandwidth as the transmitter Cables and transducers No cables and transducers are used neither during normal use of the UNIQUE series hearing aid nor dur...

Page 28: ...n hearing aids include a BER better than 10 3 The communication is simplex with a bitrate of 212 kbits s The additional audio decoding in this mode results in a longer latency which is less than 10 ms For remote control commands the QoS requirements include a BER better than 10 2 The lower BER require ment results from redundant transmissions Each key press results in trans missions of 7 data pack...

Page 29: ... environment specified below The customer or the user of a UNIQUE ser ies hearing aid should assure that it is used in such an environment Emissions test Compli ance Electromagnetic environment guidance RF emissions CISPR 11 Group 1 The UNIQUE hearing aid uses RF energy only for its internal function Therefore its RF emis sions are very low and are not likely to cause any interference in nearby el...

Page 30: ...series hearing aids are intended for use in the electromagnet ic environment specified below The customer or the user of a UNIQUE ser ies hearing aid should assure that it is used in such an environment Immunity Test IEC 60601 Test level Compliance level Electromagnetic environment guidance Immunity Test IEC 60601 Test level Compliance level Electromagnetic environment guidance 30 ...

Page 31: ...uld be wood concrete or ceramic tile If floors are covered with synthetic material the relative humidi ty should be at least 30 Electrical fast tran sients burst IEC 61000 4 4 2 kV for power line supplies 1 kV for input out put lines Not applicable Not applicable Not applicable Surge IEC 61000 4 5 1 kV line s to line s 2 kV line s to earth Not applicable Not applicable Not applicable 31 ...

Page 32: ... 5 cycle 40 UT 60 dip in UT for 5 cycles 70 UT 30 dip in UT for 25 cycles 5 UT 95 dip in UT for 5 s Not applicable Not applicable Power frequency 50 60 Hz mag netic field IEC 61000 4 8 3 A m 3 A m Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environ ment NOTE UT is the a c mains voltage prior to the application of the ...

Page 33: ...ng aid should assure that it is used in such an environment Immunity Test IEC 60601 Test level Compliance level Electromagnetic environ ment guidance Portable and mobile RF communications equip ment should be used no closer to any part of the UNIQUETM series hear ing aid including cables than the recommended separation distance cal culated from the equa tion applicable to the fre quency of the tra...

Page 34: ... 3 Vrms Recommended separa tion distance d 1 2 ÖP Radiated RF IEC 61000 4 3 3 V m 80 MHz to 2 5 GHz 3 V m d 1 2 ÖP 80 MHz to 800 MHz d 2 3 ÖP 800 MHz to 2 5 GHz Immunity Test IEC 60601 Test level Compliance level Electromagnetic environ ment guidance 34 ...

Page 35: ...urer and d is the recommen ded separation distance in meters m Field strengths from fixed RF transmitters as determined by an elec tromagnetic site survey a should be less than the compliance level in each frequency range b Interference may occur in the vicinity of equipment marked with the follow ing symbol 35 ...

Page 36: ...the UNIQUE series hearing aid is used exceeds the applicable RF compliance level above the UNIQUE series hearing aid should be observed to verify normal operation If abnormal performance is observed additional measures may be necessa ry such as re orienting or re locating the UNIQUE series hearing aid b Over the frequency range 150 kHz to 80 MHz field strengths should be less than 3 V m Recommende...

Page 37: ...mum output power of the communications equipment Rated maximum output power of transmitter W Separation distance according to frequency of trans mitter m 150 kHz to 80 MHz d 1 2 ÖP 80 MHz to 800 MHz d 1 2 ÖP 800 MHz to 2 5 GHz d 2 3 ÖP 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0 73 1 1 2 1 2 2 3 10 3 8 3 8 7 3 100 12 12 23 37 ...

Page 38: ...tions Electromagnetic propagation is affected by absorption and reflection from structures ob jects and people This UNIQUE hearing aid may be interfered with by other equipment even if that other equipment complies with CISPR emission requirements EMI EMC Compliance The UNIQUE hearing aid complies with the following EMC EMI standards Standard Test type Note 47 CFR Part 15 subpart C RF emissions US...

Page 39: ...immunity test American National Standard Methods of measurement of Compatibility between wireless Communication Devices and Hearing Aids The device was tested in only one orientation that represents the longest length or worst case scenario This is acceptable because of the relative small size of the device compared to the wavelength of the RF used in the test Important notice for prospective hear...

Page 40: ...d evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inquire about the availability of a trial rental or purchase option pro gram Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after w...

Page 41: ... loss EC directives Hereby Widex A S declares that this U FA is in compliance with the essen tial requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity according to 1999 5 EC can be found at http widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste H...

Page 42: ...ice pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference wi...

Page 43: ...ipment not expressly approved by Widex could void the user s authority to operate the equipment Industry Canada Statement Déclaration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type ...

Page 44: ... autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonnée équivalente p i r e ne dépasse pas l intensité néc essaire à l établissement d une communication satisfaisante Le présent appareil est conforme aux CNR d Industrie Canada applicables aux ap pareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l app...

Page 45: ...ad dress are stated next to the symbol If appropriate the date of manu facture may also be stated Catalog number The product s catalog item number Consult instructions for use The user instructions contain important cautionary information warnings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product 45 ...

Page 46: ...or human health as a result of the presence of hazardous substances CE mark The product is in conformity with the requirements set out in Euro pean CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity ...

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Page 48: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com Manual no 9 514 0330 041 01 CIB number CIB348 Issue 2016 07 9 514 0330 041 01 ...