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WIDEX A/S

Nymoellevej 6, DK-3540 Lynge, Denmark
www.widex.com

Manual no.:

9 514 0398 001 #01

Issue:

2017-03

9 514 0398 001 #01

Summary of Contents for UNIQUE U-IM

Page 1: ...WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE FAMILY U IM U IP model In the canal In the ear ...

Page 2: ...ontrol Push button Your hearing aid series PROGRAMS Universal Audibility Extender Quiet Audibility Extender Transport Audibility Extender Urban Audibility Extender Party Audibility Extender Music Audibility Extender T Audibility Extender SPECIAL PROGRAMS Zen Audibility Extender Phone Audibility Extender 2 ...

Page 3: ...am names in the table are the default names If you have chosen to use some of the other names available write the new names in the table That way you will always know which programs you have in your hearing aids NOTE Read this booklet carefully before your start using your hearing aid 3 ...

Page 4: ...9 The battery 9 Sound signals 11 How to tell right from left 12 Turning the hearing aid on and off 12 Putting on and removing your hearing aid 13 Programs 14 Program and sound adjustment 16 CLEANING 19 Tools 19 Cleaning the hearing aid 19 Cleaning the microphone grids 21 The wax guard 23 ACCESSORIES 26 TROUBLESHOOTING 27 4 ...

Page 5: ...REGULATORY INFORMATION 30 EC directives 30 FCC and IC statements 31 SYMBOLS 34 5 ...

Page 6: ...earing aid NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes we consider necessary Your hearing aid at a glance 1 6 3 2 4 5 1 Microphone openings 2 Push button optional 3 Volume control optional 4 Vent optional 5 Extraction cord optional 6 Battery compartment 7 8 9 7 Sound outlet 8 Wax guard 9 Vent optional 6...

Page 7: ... you sus pect you may have an ear infection Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gels lotion or cream Do not dry your hearing aid in a microwave oven this will ruin it Never use other people s hearing aids and never allow others to use yours as this could damage your hearing Never use your hearing aids in...

Page 8: ...B There may therefore be a risk of damaging your remain ing hearing Do not expose your hearing aids to extreme temperatures or high humid ity and dry them quickly if they get wet or if you perspire heavily Your hearing aids should be stored and transported within the temperature and humidity ranges of 20 C to 55 C 4 F to 131 F and 10 95 rH Your hearing aids are designed to operate from 0 C 32 F to...

Page 9: ... who are trained in hearing re habilitation Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet The battery Use a type 312 zinc air batt...

Page 10: ...ring aids while storing them It could leak and ruin your hearing aid Dispose of used batteries as indicated on the packaging and take note of the expiry date Changing the battery To change the battery do as follows Take the adhesive tab off the new battery and make sure there is no sticky substance left on it Let it breathe for 60 seconds Use the nail grip to gently swing the battery door open and...

Page 11: ...the battery drains sud denly there may however be no warning We recommend carrying a spare battery with you wherever you go Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs These sounds may be spoken messages or tones depending on your needs and preferences Program 1 Message one short beep Program 2 Message two sh...

Page 12: ...om left The hearing aid for your right ear has a red mark The hearing aid for your left ear has a blue mark Turning the hearing aid on and off To turn the hearing aid on close the battery compart ment The hearing aid will play a sound signal to indi cate that it is on unless your hearing care professio nal has deactivated this function Open the battery compartment to turn the hearing aid off NOTE ...

Page 13: ... until it feels comfortable Pulling the outer ear upwards and backwards while you insert the hearing aid can be helpful NOTE If the hearing aid doesn t feel comfortable or if it doesn t fit properly causing irritation redness or the like contact your hearing care professional Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull carefully NOTE If you find it difficu...

Page 14: ...rains etc Urban For listening in situations with changing sound levels in supermarkets noisy work places or similar Party For listening in situations with many people talking at the same time Music For listening to music SPECIAL PROGRAMS USE Zen Plays tones or noise for a relaxing sound background Phone This program is designed for listening to phone conversations 14 ...

Page 15: ...e the default names Your hearing care pro fessional can also select a program name from a preselected list Then it is even easier for you to select the right program in each listening situation NOTE You can only have one SmartToggle program in your hearing aid Depending on your hearing loss your hearing care professional can activate the Audibility Extender feature Ask your hearing care profession...

Page 16: ...g the sound level using the volume control Your hearing aid adjusts the sound level automatically according to your sound environment but you can also adjust it manually depending on your needs and preferences To do so turn the volume control towards the front to increase the volume and turn it towards the rear to reduce it Each time you operate the volume control you will hear a beep tone unless ...

Page 17: ...e programmed in several ways As a dedicated program button To change programs just tap the button To access and exit SmartToggle programs push and hold the push button down for more than one second this setting is optional Once you have accessed the SmartToggle pro gram you can change among the different Zen styles by short taps on the button As a dedicated sound adjustment button Tap the button o...

Page 18: ...audibility and more volume If you need to decrease the volume or if you d like more comfort just tap the button on your hearing aid A long push on either of your hearing aids will change programs If you only have one hearing aid a short tap will change programs and a long tap will allow you to access the SmartToggle programs 18 ...

Page 19: ...3 Long wax removing tool 4 Short wax removing tool 5 Battery magnet Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear The hearing aid Just wipe it with the a soft cloth for example the cloth you received from your hearing care profes sional 19 ...

Page 20: ... tool no 4 all the way through the vent When you are done leave the hearing aid open to ventilate it NOTE It is important for the performance of your hearing aid that you keep the vent clean and free of earwax dirt and the like Clean it every day after use and con sult your hearing care professional if the vent is blocked Dry your hearing aid quickly if it gets wet or if you perspire heavily Some ...

Page 21: ...nts in your ear canal contact your doctor Never try to take out the fragments yourself Cleaning the microphone grids Changing the microphone grid The microphone grid helps to protect the hearing aid mi crophones against dirt and earwax Always use micro phone grids supplied by Widex with your hearing aid Open the case as illustrated The microphone grid tool consists of the following parts 1 Removal...

Page 22: ...angle Pull the used grid straight out Insert the new grid into the microphone opening Pull the holder straight out while turning it slightly to make sure the grid remains in place Ask your hearing care professional about how often you should change the microphone grid 22 ...

Page 23: ...wax guard The wax guard helps to protect the hearing aid against earwax Always use wax guards supplied by Widex with your hearing aid Changing the wax guard Open the wax guard case as illustrated 2 1 The wax guard consists of the following parts 1 Removal hook 2 New wax guard Insert the removal hook into the used wax guard 23 ...

Page 24: ...Keep the holder at a right angle Pull the used wax guard straight out Insert the new wax guard into the opening of the sound outlet and press it gently 24 ...

Page 25: ...wax guard The wax guard is for one time use only and is not intended to be cleaned If the wax guard fits loosely discard it and use a new one If the wax guard falls off inside your ear contact your doctor or hearing care professional to have it removed Do NOT attempt to remove the wax guard yourself 25 ...

Page 26: ...tening to TV and audio PHONE DEX for easy landline use FM DEX for streaming audio and FM signals UNI DEX for connecting hearing aids to mobile phones CALL DEX for easy wireless connection to mobile phones COM DEX for wireless connection to mobile phones and other devices via Bluetooth COM DEX Remote Mic for helping hearing aid users hear speech in difficult listening situations Available in some c...

Page 27: ...e battery is placed correctly and the battery compartment cover is closed correctly The battery does not work Insert a new battery in the hearing aid The sound outlet is blocked See the cleaning section The microphone open ing is blocked See the cleaning section The hearing aid vol ume is not powerful enough The sound outlet is blocked See the cleaning section Your ear is blocked by earwax Contact...

Page 28: ... The hearing aid is un comfortable to wear It is not correctly placed in your ear ca nal Consult your hearing care professional It does not fit your ear properly Contact your hearing care professional Your outer ear or ear canal is sore It is important that first time users only wear the hearing aid for short peri ods of time at the begin ning Take 2 3 weeks to gradually get used to the hearing ai...

Page 29: ... c The device and the hearing aids are not matched a Move the device closer to the hearing aids b Move away from known source of EM interference c Check with your hearing care professional to make sure device is matched with the hearing aids You hear interrupted speech on and off from the hearing aids or no speech muted from the transmitting hearing aid a The battery in one of the hearing aids has...

Page 30: ... 6 MHz 54 dBμA m 10 m A copy of the Declaration of Conformity according to 2014 53 EU can be found at http global widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipmen...

Page 31: ...to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful interference to radio communications How ever there is no guarantee that interference will not occur in a particular in stallation If this equipment does ...

Page 32: ...ada Statement Déclaration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than t...

Page 33: ...son gain de sorte que la puissance isotrope rayonnée équivalente p i r e ne dépasse pas l in tensité nécessaire à l établissement d une communication satisfaisante Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur...

Page 34: ...logue item number Consult instructions for use The user instructions contain important cautionary information warn ings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product WEEE mark Not for general waste When a product is to be discarded it must be sent to a designated collection point for recycling and recovering to...

Page 35: ...t out in European CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regula tory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity of the product 35 ...

Page 36: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com Manual no 9 514 0398 001 01 Issue 2017 03 9 514 0398 001 01 ...

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