WiebeTech
Forensic RTX411-QJ User Manual (A9-411-0001 REV 1.0)
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It could be a background application like Sherlock or the Finder. This is not a defect or issue caused by
the WiebeTech device. Try invoking the Force Quit feature in OS X to see what software may be running.
For Windows XP, the equivalent command is CTRL-SHIFT-ESC.
Drives connected to the computer via eSATA cannot be ejected in Windows the way FireWire drives can.
However, freeware utilities are available on the internet that provide a similar function.
Q:
Why does my eSATA device appear as a Parallel SCSI device in System Profiler?
A:
The "Serial ATA" tab in System Profile shows devices attached to the internal SATA bus, but not
always devices attached to an eSATA host card. Sometimes these devices will appear under the heading
"Parallel SCSI" instead. This is entirely normal and does not indicate a problem with the device or its
drivers.
7. Technical Specifications
Product name/code:
Forensic RTX411-QJ/35440-2530-0011
Host Interfaces:
eSATA: up to 3 Gbps (95MB/s approximate actual speed)
Dual FireWire 800: up to 800 Mbps (55MB/s approximate actual speed)
USB 2.0: up to 480 Mbps (30MB/s approximate actual speed)
Drive Types Supported:
SATA 1 or SATA 2 hard drives up to 2TB.
Bays 1 and 3 are write-blocked, Bays 2 and 4 are read/write
Bridges
All bridges are Oxford 934DSB
TrayFree™ Technology:
Yes, on all bays
Shock Absorbing Bays:
Yes, on all bays
HPA/DCO Detection
Yes, on bays 1 and 3
Lockable Bays:
Yes, on all bays
Power LED:
Yes, on all bays
Access LED:
Yes, on all bays
Operating System
Requirements:
Windows XP, Vista, Windows 7
Mac OS X
Linux distributions using Kernel version 2.4 or above (USB only)
Operating Temperature:
50 – 85° Fahrenheit (10 – 30° Celsius)
Operating Humidity:
5% to 95%, noncondensing
Power Switch:
2 position: On / Off
Power Supply:
Input: 100-240VAC
Output: 220 Watts
Cooling Fan:
8cm Ball Bearing Fan
External Material:
Aluminum alloy case
Shipping Weights:
16 lbs without drives
Forensic RTX400H-QR Weight:
14 lbs without drives
Dimensions:
(177mm W x 270mm D x 231mm H)
Warranty:
2-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-744-
8722). After 90 days, email support is available at
support@wiebetech.com
.
Forensic RTX411-QJ, RTX and TrayFree are trademarks of CRU Acquisitions Group, LLC. Other marks are the
property of their respective owners.
© 2009, 2010 CRU Acquisitions Group, LLC. All rights reserved.
If you have any questions or problems, please contact
support@wiebetech.com
for technical support. If you are
interested in purchasing more WiebeTech products, check our website or contact
sales@wiebetech.com
. We
appreciate being able to serve you!
