© Wikora GmbH
Page 17
Status: 27.04.2015
Errors excepted.
9 Warranties
Warranty conditions for Wikora flat plate collectors. All deliveries and services are carried out according to
our general terms and conditions.
1.
The warranty period for the collector function amounts to
10 years.
Within that period, all parts proven to be useless or
considerably reduced in their usability due to production or material defects are repaired or replaced ex works. At
expiration of the legal warranty period, we have the choice between rectification or replacement.
2.
The warranty begins with the delivery of the collectors to the end user and under condition that the system has been
installed and setup by a specialised company according to our installation and operating instructions as well as the
locally valid norms and regulations. Further, the warranty is dependent on a carefully completed installation and
maintenance record which must be filled out by the installer and kept by the system owner.
3.
The guaranteeing implies that
the collectors are transported, installed, operated and maintained according to our installation and operating
instructions
the collector system is exclusively operated with our solar liquid.
4.
The guaranteeing does not refer to dammages due to
wear and tear, excessive wear, inappropriate operation or inappropriate use,
use of a unsuitable solar fluid or results of corrosion provoced by a solar fluid,
chemical or electro-chemical influences,
incorrect system layout.
5.
Moreover, the warranty does not apply for
•
damages as a result of an inappropriate storage of the collectors prior to installation and
•
damages that are ascribed to force majeure,
•
The warranty regarding the safety glass refers to its condition, and here only to manufacturing and material defects.
The cullet security is examined in the context of the inspection requirements for collectors and ensured only
according to these requirements.
6.
The warranty expires
if arising and obvious defects are not notified in writing within 10 days after receipt or hidden defects immediately
after emerging. In case of hidden defects it is only valid for the warranty exceeding the legal warranty period,
if the collectors are changed or maintained by non-spezialised persons or companies or undertaken without our prior
agreement,
if the possibility to peer the entire system is not granted or if the collectors are removed without our agreement,
if original Wikora components are exchanged by other components or if inappropriate installation material and
system components as well as nonauthorized solar fluid are used,
if the annual inspection is not realized within the time limit. The proper execution is to be documented by the
specialized company in charge.
7.
Transport damages are to be notified immediately, stipulated on the delivery note and signed by the sub-contractor.
§447b BGB remains untouched.
8.
After the expiration of the legal warranty period, the warrantee must provide the necessary aide in case of reparation
work and is obliged to assume the necessary services like transport, installation etc. In the event of warranty, we
recompense
for on-roof installation max. 200,00 € + VAT for the first collector and max 80,00 € + VAT for each additional
collector, incl. all consumables.
for in-roof installation max 300.00 € + VAT fort he first collector and max. 90.00 € + VAT for each additional collector,
incl. all consumables.
9.
This warranty does not justify claims exceeding the legal liability for physical or personal injuries that have been caused
by the defects of the purchased object. Redhibitory actions and abatements exceeding legal regulations are not justified
either.
10.
Other legal claims for warranty and damages in respect of BGB and ProdHaftG remain untouched by this warranty.
11.
The exchange or rectification of the collectors or other parts of the solar system must be carried out by the installer and
only after having consulted Wikora. Otherwise an entitlement to compensation does not exists.
12.
Notifications of claim are to be announced in writing to WIKORA GmbH and by presenting the installation and
maintenance record as well as the respective proofs immediately after the damage is occurred.
13.
Solar accessories are subject to the legal warranty.
*)
flat rate only valid for Germany
