2. Dial the number or press “Select” to search for a contact in History or Phonebook
3. Hang up or press “Trans”
Blind transfer via BLF keys
Press the BLF key configured as “Colleague” with “direct transfer” option enabled during a call
Attended transfer
Transfer with notification to the person who receives the transfer
1. Press “Trans” soft key or “Transfer” key during a call (the call is put on hold)
2. Dial the number or press “Select” to search for a contact in History or Phonebook
3. Wait till the second party answers
4. Hang up or press “Trans”
Attended transfer via BLF keys
1. Press the BLF key configured as “Colleague” during a call (“Direct transfer” should be disabled)
2. Wait till the second party answers
3. Hang up or press “Trans”
Conference
1. Put the first call on hold
2. Make a second call to the contact you wish to invite to the conference call
3. When the third party responds, press “Conf” soft key
Press “Split” to split the two calls or hang up to end the conference.
Listen to Voicemail messages
1. Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G
2016)
2. Select the message and press “Play” to listen to the message; press “Info” for more information (Name,
Number, Date, Duration) and then “Delete” to delete the message
Appendix 1: BLF keys
Note: BLF keys are set up by user via Collaboration or by PBX administrator via WMS, more information –
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