Williams WBC10, Operator'S Manual

Customer Satisfaction Questionnaire

Thank you for selecting a Williams product for your business.   We would be very grateful if you could please complete the
Customer Satisfaction Questionnaire below along with any comments you may have regarding our products or the
service you have received.  We have a commitment to continuing improvement and your feedback will help us to ensure
we develop our products and services to meet your requirements now and in the future. Please tick the relevant box:

What was your main reason for purchasing new refrigeration?

Kitchen refurbishment

What influenced your decision to purchase a Williams product?

How did you become aware of Williams?

Please circle your response:

How was our response to your enquiry?

Poor

Average

Good

Very Good

Excellent

How was the advice you received?

Poor

Average

Good

Very Good

Excellent

How was the service you received?

Poor Average

Good

Very 

Good

Excellent

Other Comments:-

Name: ..................................................................................    Position:  ........................................................................

Company:  .........................................................................................................................................................................

Address:  ...........................................................................................................................................................................

...................................................................................................................  Tel: .................................................................

Serial No: ....................................................................................................................

Thank you for taking the time to complete the questionnaire.  Please fax your completed form to the
Marketing Department on 01553 817111 or send it to the address printed on the back cover of this
booklet.

Data Protection:

The details you supply will be stored on computer for use by Williams Refrigeration or any companies within Aga Foodservice Equipment
Ltd for producing performance data on customer satisfaction and to send you information on new product developments.

If you would prefer not to receive this information please tick this box:

New premises

Needed additional refrigeration

Replacement of broken equipment

Replacement of old equipment

Price

Previous experience

Brand

Recommendation

Specified Product

Model Specifications meet requirement

Advertising

Website

Reputation

Recommendation

Sales Person

Article in Trade Magazine

Sales Person

Direct Mail Leaflet