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1 YEAR WARRANTY

WilsonPro Signal Boosters are warranted for one (1) year against defects in
workmanship and/or materials. Warranty cases may be resolved by returning
the product directly to Bolton Technical with a dated proof of purchase.

Signal Boosters should be returned with a dated proof of purchase and a
Returned Material Authorization (RMA) number supplied by Bolton Technical.
Bolton Technical shall at its option either repair or replace the product.

This warranty does not apply to any Signal Boosters determined by Bolton 
Technical to have been subjected to misuse, abuse, neglect, or mishandling 
that alters or damages physical or electronic properties.

Replacement products may include refurbished WilsonPro products that have
been recertified to conform with product specifications.

RMA numbers may be obtained by contacting Customer Support

DISCLAIMER: The information provided by WilsonPro is believed to be complete and
accurate. However, no responsibility is assumed by WilsonPro for any business or
personal losses arising from its use, or for any infringements of patents or other rights
of third parties that may result from its use.

______
Warranty

Represented by Bolton Technical: Sole Distributors in Africa

Copyright © 2021 WilsonPro. All rights reserved.
WilsonPro products covered by U.S. patent(s) and pending application(s).
For patents go to: WilsonPro.com/us/patents

NOT AFFILIATED WITH WILSON ANTENNA 

Summary of Contents for A500

Page 1: ...NEED HELP BoltonTechnicalAfrica com 27796793305 User Manual Cellular Signal Booster WilsonPro A500 ...

Page 2: ... Signal Strength For Outside Antenna 5 STEP 5 Temporarily Mount The Outside Antenna 6 STEP 6 Connect The System 7 STEP 7 Compare Results 8 STEP 8 Permanently Mount The Outside Antenna 9 STEP 9 Permanently Mount The Inside Antenna 11 STEP 10 Route Secure The Cable 12 Test System Lights 13 Specifications 15 Safety Guidelines 16 Warranty 18 ______ Index ...

Page 3: ...cket Wall Mount Bracket Inside Antenna Outside Antenna 3 Coax Cables 1m 10m 15m Power Supply This device may be operated ONLY in a fixed location for in building use The signal booster unit is designed for use in an indoor temperature controlled environment 38 degrees Celsius Lightning Surge Protector ...

Page 4: ... of the permanent installation You Will Need tools not included Make sure the following materials are prepared and ready for your installation o Ladder o Phillips head screwdriver o 10mm open end wrench or adjustable wrench o Drill if routing cable through wall o Mounting Option 25cm pole BT512631 or an existing pole o Recommended Power Strip with surge protection 2 to 3 hours 2 people a person to...

Page 5: ...ttings Cellular Cellular Data Options Enable LTE Select Off After you system is set up you can go back to the dots signal by once again dialing 3001 12345 then pressing call When the menu comes back up tap phone in the top left corner of your phone iOS 11 no longer displays the decibel dBm reading in Field Test Mode Tip Using the bar indicator on your cell phone can assist you in finding the stron...

Page 6: ... phone s WiFi to ensure you are checking the cellular connection The dBm reading will be refreshed every 30 60 seconds Want faster results Once you have a reading turn on airplane mode Wait 15 seconds Turn off airplane mode The signal strength reading is refreshed Walk around your home office taking signal strength readings until you find the area that has the weakest reception or number farthest ...

Page 7: ...our home Users on iOS 11 and above will need to use an alternative method using the bar indicator on your cell phone and or placing calls in different locations The further apart the Inside Antenna is located from the Outside Antenna the better To determine the best location for your Outside Antenna note the dBm reading in a variety of locations Note The Outside Antenna must be at least 6 meters v...

Page 8: ...e strongest signal Note Using an app like Open Signal will help you point the Outside Antenna in the direction of the nearest cell phone tower A Option Best B Option Good Note The Outside Antenna must be at least 6 meters vertical or 15 meters horizontal from the Inside Antenna for best performance Make sure the Inside Antenna and Outside Antennas are facing away from each other A B ...

Page 9: ...nside Antenna 3 Power up the Booster by connecting it to a power source To protect Booster from power surges connect to a power strip 1 Connect the supplied Coax Cable to end of booster labeled Outside Antenna Outside Antenna Inside Antenna Band 5 Band 4 Band 12 13 17 Connect 4G X Band 2 Band 5 Band 4 Band 12 13 17 Connect 4G X Band 2 Warning Do Not connect power supply to booster before connectin...

Page 10: ...ill need to use an alternative method using the bar indicator on your cell phone and or placing calls in different locations Did you know a signal increase in just 3dB is 2 times the power and signal amplification Distance from Cell Tower CELL TOWER Signal Strength GOOD Signal Strength POOR Signal Strength DEAD ZONE Signal Strength EXCELLENT Signal Strength FAIR 3G 1x 4G LTE 70dBm 90dBm 75dBm 100d...

Page 11: ...on Mount or use an existing pipe in an optimal signal location Watch out for power lines Mounting on existing roof exhaust pipe would be a good time saver option Drip Holes need to face down Drip Holes need to face down Outside Antenna pole mount WilsonPro A500 Inside Antenna 6 meters vertical or 15 meters horizontal for best performance ...

Page 12: ...g on side of roof Good Option ______ STEP 8 cont Drip Holes need to face down If needed cable clips can be purchased at most hardware stores WilsonPro A500 Inside Antenna Outside Antenna flush mount 6 meters vertical or 15 meters horizontal for best performance ...

Page 13: ...de Antenna Position bracket on wall and use a pencil to mark the holes Drill holes using 3 16 inch bit Use anchors washers and screws to attach Wall Bracket Slip Inside Antenna onto the Wall Mount Bracket to secure slide into mount anchor screw anchor screw Wall Mount hardware drywall ...

Page 14: ...xterior wall If needed cable clips ties can be purchased at most hardware stores Look out for entry points such as spaces between brick and roof aircon ducts existing conduits or cable lines or air vents Cable running to Outside Antenna Most eaves you can tuck the cable between the soffit and the exterior wall Create cable loops to protect from lightning and prevent water leaks Lightning likes to ...

Page 15: ...g of the lights unplug and re plug the power supply from the Booster skinny side facing Cell Tower 1 Verify Outside Antenna faces away from the Inside Antenna Un plug and re plug in power supply 2 Verify the Inside Antenna is at least 45cm from the Booster and pointed away from the Booster Un plug and re plug in power supply 3 Tighten all cable connections You may want to undo and redo the connect...

Page 16: ...re plug power supply For All Other Mount Options Change mount location For example if the Outside Antenna is a window mount move the Outside Antenna to a wall outside the building to see if the lights turn green Un plug and re plug power supply 2 If the light is blinking green orange re locate the Outside Antenna Un plug and re plug power supply All Green Lights Band is set up optimally Verify you...

Page 17: ...ax Gain without Automatic UPLINK 74dB 71dB 80dB Gain Control DOWNLINK 51dB 48dB 58dB Power output for single UPLINK 30 30 30 cell phone dBm DOWNLINK 15 17 20 Power Requirements 5 5 V 2 5A RECOMMENDED INSTALLING THE LIGHTNING SURGE PROTECTOR INSTALL THE LIGHTNING SURGE PROTECTOR LSP CLOSE TO THE SIGNAL BOOSTER ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE SURGE PROTECTOR ENSURE THE LSP IS PROPER...

Page 18: ...ed for use in an indoor temperature controlled environment less than 38 degrees Celsius It is not intended for use in attics or similar locations subject to temperatures in excess of that range RF Safety Warning Any antenna used with this device must be located at least 20 centimeters from all persons This is a CONSUMER device The WilsonPro A500 is an Approved and Registered Device Most wireless p...

Page 19: ...m cable lengths ended with connectors BT512976 2 Extra PANEL antenna expansion kit 2 x Wall mount panel antenna 1 x 3 way splitter 2 x 15m and 1 x 0 5m cable lengths ended with connectors BT512969 2 Extra DOME antenna expansion kit 2 x Ceiling mount dome antenna 1 x 3 way splitter 2 x 15m and 1x 0 5m cable lengths ended with connectors BT512976 3 Extra PANEL antenna expansion kit 3 x Wall mount pa...

Page 20: ...apply to any Signal Boosters determined by Bolton Technical to have been subjected to misuse abuse neglect or mishandling that alters or damages physical or electronic properties Replacement products may include refurbished WilsonPro products that have been recertified to conform with product specifications RMA numbers may be obtained by contacting Customer Support DISCLAIMER The information provi...

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