Win W1500, User Manual

Page 1: ...WIN W1500 W500 HANDSET USER GUIDE August 2003 WIN Communications Corporation 6755 Jimmy Carter Blvd Norcross Ga 30071 ...

Page 2: ...To Trunk Transfer to Outside Line 1 5 Conferencing Calls 1 6 Parking Calls 1 6 Call Park 1 6 Group Park 1 6 Direct Group Park 1 7 Call Forwarding 1 7 Direct Forwarding 1 7 Follow Me Forwarding 1 7 External Forwarding 1 8 Call Pick Up 1 8 Direct 1 8 Group 1 8 Selected Trunk Hold Answer 1 8 Account Code Registry 1 8 Paging 1 9 Do Not Disturb 1 9 Agent Features 1 10 Log On 1 10 Log Off 1 10 Unavailab...

Page 3: ...g Subscriptions 1 15 Text Messages 1 15 Reading Text Messages 1 15 Reply to a Text Message 1 15 Forward a Text Message 1 15 Delete All Text Messages 1 15 Menu Language 1 15 Menu Shortcuts 1 16 Error Codes 1 16 ...

Page 4: ...er of the handset If the battery is already installed lift the battery up to view the serial number 4 If the battery is not already installed inset the battery plug in the slot in the battery box 5 Insert battery with the label facing outwards and replace the cover Figure 1 Push the back cover 5mm towards the headset plug using your thumbs Battery Battery Connector Figure 2 Place the battery plug ...

Page 5: ...harger vibrate and B answer features are not active Note If the battery is fully discharged up to 10 minutes may pass before the display lights up and charging begins WIN Communications Figure 4 Charging Status Display HANDSET USAGE Key Functions The handset has 21 keys Two keys are placed at the right side of the handset for volume control Press the upper or lower key to adjust the volume Each pr...

Page 6: ...i e 9 3 Enter the number to be dialed 4 Converse 5 Press the key to place the handset on hook Pre dial 1 Enter the number to be dialed Press and hold the key to enter a pause 2 Press the key to take the handset off hook 3 Digits are dialed automatically 4 Converse 5 Press the key to place the handset on hook Forced Account Code Dialing 1 Press the key to take the handset off hook 2 Enter Forced Ac...

Page 7: ...ALL and the phone will ring and or vibrate Answer the call by pressing the key It is possible to stop the ring signal without answering the call Press MUTE and the ring signal will be muted The display will show RINGER MUTED Internal Calls 1 Receiving ringing on handset 2 Press the key to take the handset off hook 3 Converse 4 Press the key to place the handset on hook External Calls 1 Receiving r...

Page 8: ...er 4 Announce call 5 Press the key to complete the transfer and place the handset on hook Unscreened Blind Transfer With call in progress 1 Press R 2 Hear new internal dial tone 3 Dial internal extension number 4 Press the key to complete the transfer and place the handset on hook Transfer via Paging With call in progress 1 Press R 2 Hear new internal dial tone 3 Dial 6 4 Enter paging zone 00 All ...

Page 9: ...tion tone 5 Press the key to place the handset on hook Retrieve from any handset 1 Press the key to take the handset off hook 2 Dial 6 add extension number if retrieving station is different from parking station 3 Converse 4 Press the key to place the handset on hook Group Park With call in progress Park 1 Press R 2 Hear new internal dial tone 3 Enter Group Park Set Access Code set by telephone sy...

Page 10: ...ial 91 for Direct Forwarding 3 Dial 0 for day forward or 1 for night forward 4 Enter internal extension to forward to 5 Hear confirmation tone 6 Press the key to place the handset on hook Cancel 1 Press the key to take the handset off hook 2 Dial 90 3 Dial 0 for day forward or 1 for night forward 4 Hear confirmation tone 5 Press the key to place the handset on hook Follow Me Forwarding Follow Me F...

Page 11: ... to take the handset off hook 2 Dial 3 3 Dial number of internal ringing extension number 4 Converse 5 Press the key to place the handset on hook Group Upon hearing ringing indication 1 Press the key to take the handset off hook 2 Dial 9 3 Converse 4 Press the key to place the handset on hook Selected Trunk Hold Answer 1 Press the key to take the handset off hook 2 Dial Selected Trunk Hold Answer ...

Page 12: ...ake the handset off hook 2 Dial 68 3 Converse 4 Press the key to place the handset on hook Do Not Disturb When Do Not Disturb is active the handset will provide a stutter dial tone Set 1 Press the key to take the handset off hook 2 Dial 84 3 Hear confirmation tone 4 Press the key to place the handset on hook Cancel 1 Press the key to take the handset off hook 2 Dial 84 3 Hear confirmation tone 4 P...

Page 13: ... 13 Press the key to place the handset on hook Unavailable 14 Press the key to take the handset off hook 15 Dial 868 16 Hear confirmation tone 17 Press the key to place the handset on hook Wrap Up 18 Press the key to take the handset off hook 19 Dial 869 20 Hear confirmation tone 21 Press the key to place the handset on hook Available 22 Press the key to take the handset off hook 23 Dial 97 24 Hea...

Page 14: ...edial menu by pressing the key Profiles In the Profile menu you will find a description of how to set up one of the 2 profiles To enter the Profile Setup menu press MENU then press OK Use and to find the profile you wish to change and confirm the selection by pressing OK You are now able to switch between the different settings Press OK when you find the setting to be edited or viewed Change the s...

Page 15: ...dication can be toggled using the and keys When activated a beep tone will be audible when the handset is moving out of range of the Base Station RFP and OUT OF RANGE will appear in the display Auto Key lock The Auto Key Lock feature may be toggled using the and keys When activated the keypad will automatically lock after being idle for 60 seconds Press MENU followed by the key to unlock the keypa...

Page 16: ...ey to enter the telephone book 2 Search for the number using the and keys to search or by pressing the first letter in the name using digits 1 9 on the keypad 3 Press the key to take the handset off hook 4 Converse 5 Press the key to place the handset on hook The normal dialing keys 0 9 are used for entering the name to be placed in the telephone book By pressing the keys a certain number if times...

Page 17: ... receive subscriptions from a handset The Base Control Unit CCFP the must be configured to allow subscriptions in the Administration Program Some Base Control Units CCFP also require and Account Code AC If more that one Base Control Unit CCFP currently accepts subscriptions the Base Control Unit CCFP ID number is required The system administrator can provide Account Codes AC and Base Control Unit ...

Page 18: ...ssages are delivered in a First In First Out sequence Up to 7 messages can be locked within each handset Once 14 messages have been received to the handset and a new message is received the oldest unlocked message will be deleted When a text message is received the envelope icon appears in the display The icon indicates one or more unread messages Once all messages are read the icon will disappear...

Page 19: ...roblem Possible Solution Handset Freezes Remove and replace the battery pack Press to power on the handset Handset does not ring Check is ringer is set to SILENT or if the RINGER VOL is OFF Handset cannot find a system ID at SUBSCRIPTION CREATE Check if the Base Control Unit is set to allow subscriptions The handset cannot subscribe after the Base Control Unit ID has been found Check if Access Cod...