• Check to be certain that the phones are working.
• If this modem is internal, check to see that it has not been disabled.
Enter the Setup program (see Chapter Eight) and check the Peripheral
Setup Menu. If the modem has been disabled, set it to “Auto” or to a
specific address. If the modem is a PCMCIA modem, check the PCMCIA
properties window (the PCMCIA icon in the Control Panel) to see if the
card is being recognized by the system. If not, try removing and reinserting
the card.
• Make sure other communications programs have been properly shut down
and thus releasing the communications line.
• Reboot the system to reinitialize modem.
PROBLEM: Fax does not automatically receive incoming faxes.
ACTIONS:
• Check software to be certain that the auto receive option is enabled.
PROBLEM: Fax/modem disconnects during transmission.
ACTIONS:
• Be sure that you have disabled Call Waiting on your phone.
• Check for faulty connections.
• Check the noise in the lines. Excessive line noise might cause the con-
nection to be dropped.
PROBLEM: Slow fax/modem transmission time.
ACTIONS:
• Check to be certain that the software you are using is set to connect at
the maximum speed allowed by the connection.
9.15
Chapter 9: Troubleshooting
9.15
Summary of Contents for XL2
Page 1: ...User s Manual for notebook computers ...
Page 6: ...Table of Contents 6 Table of Contents ...
Page 11: ...Preface v ...
Page 13: ...Chapter One Getting Started Chapter 1 Getting Started 1 1 ...
Page 40: ...Chapter Two Basic Computing Chapter 2 Basic Computing 2 1 ...
Page 60: ...Chapter Three Mobile Computing Chapter 3 Mobile Computing 3 1 ...
Page 80: ...Chapter Four Desktop Operation Chapter 4 Desktop Operation 4 1 ...
Page 98: ...Chapter 4 Desktop Operation 4 19 ...
Page 99: ...Chapter Five PC Cards PCMCIA Chapter 5 PC Cards PCMCIA 5 1 ...
Page 113: ...Chapter Six Video Settings Chapter 6 Video Settings 6 1 ...
Page 123: ...Chapter Seven Upgrading Chapter 7 Upgrading 7 1 ...
Page 135: ...7 13 Chapter 7 Upgrading ...
Page 160: ...Chapter Nine Troubleshooting Chapter 9 Troubleshooting 9 1 ...
Page 187: ...Glossary Glossary G 1 ...
Page 204: ...Index Index I 1 ...
Page 211: ...WinBook Corporation 2701 Charter Street Hilliard Ohio 43228 ...