10
If your WINCO commercial equipment does not operate, please check the following prior to placing a service call.
Troubleshooting
PROBLEM
POSSIBLE CAUSE
RECOMMENDED SOLUTION
The unit is not turning on
Power supply
Check that the power supply cord is correctly plugged in
and outlet is working.
Power switch is in the "OFF" position
Check that the unit is correctly plugged in and turned on.
Plug/cord or external/internal wiring is faulty
Check for loose wire connections and secure properly -
Replacement must be done by an authorized service
provider.
Defective ON/OFF switch
Power off and replace ON/OFF switch -
Replacement must
be done by an authorized service provider.
The unit is on but not heating up
Temperature is set too low
Check that the unit is set to the correct temperature.
Faulty control board
Remove and replace -
Replacement must be done by an
authorized service provider.
Faulty heating element
Incorrect voltage to heating element
Check input power for correct voltage -
Must be done by an
authorized service provider.
High limit thermal disk is tripped/open
Turn unit off and allow it to cool down and reset.
Very low humidity in unit
Water is low or empty
Add water
Humidity is set too low
Check humidity setting and raise as needed.
Blower fan is not running
Check for correct voltage at the fan. Remove and replace
fan if needed -
Replacement must be done by an
authorized service provider.
Air temperature is too low
Adjust the air temperature to higher setting
Rack is not spinning
Door is open
Check door is closed
No power at the supply motor
Check for faulty door switch
If needed remove and replace door switch -
Replacement
must be done by an authorized service provider.
Debris in the way, stopping the rack
Check and remove debris obstructing the rack from
spinning
Light is not on
Light bulb burnt out
Remove and replace -
Replacement must be done by an
authorized service provider.
Faulty light ballast
ERROR CODE
CAUSE
RECOMMENDED SOLUTION
LO H2O
Low water
Add more water
LO H2O is flashing but water
level is at MAX
Low water level switch is faulty
Remove and replace -
Replacement must be done by an
authorized service provider.
Summary of Contents for EDM-1K
Page 16: ...Model EDM 1K www wincous com...
