Winco KATTEX HBP-3, Quick Start Manual

7

WARRANTY

WINCO warrants to the original purchaser of new equipment and non-electrical food preparation products (other than 

blades), when installed in accordance with our instructions within North America and subjected to normal use, is free 

from defects in material or workmanship for a period of 1 year. The labor warranty is one year from original installation 

or 18 months from actual factory shipment date, whichever date occurs first. 

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. WINCO 

EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED 

WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND 

REPLACING EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE 

APPLICABLE WARRANTY PERIOD. 
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR 

ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF 

BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER 

IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.

This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees. 

Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, 

fire, normal wear, improper set up and use. Periodic maintenance is not covered. This warranty is not in force until such 

time as a properly completed and digitally signed Installation/Warranty Registration has been received by WINCO 

within 30 days from the date of installation. 

WARRANTY SERVICE

To initiate warranty service contact: equipservice@wincous.com or call: 973-295-3899

DO NOT send unit to WINCO® without first contacting our customer service department. Please provide or have the 

following information available:

• Model Number  

• Operator / Installation Contact Information

• Date of Purchase 

• Business Name & Business Address

•Purchase Dealer 

• Contact Name & Contact Telephone Number

REGISTER ONLINE AT:

http://www.wincous.com

Proof of purchase is required to extend warranty more than 1 year from date of shipment from the factory.

THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE 

BUYER AND SELLER. WINCO® NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY 

OTHER  OBLIGATION OR LIABILITY IN CONNECTION WITH SAID EQUIPMENT.

Examples of items not covered under warranty, but not limited to just these items:

1. Acts of God, fire, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after-market parts.
5. Repairs made by anyone other than a WINCO® designated service provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Cleaning of equipment.
9. Misuse or abuse.

1. Product is altered by user
2. Serial number plate is removed
3. Product is installed in a prison or any correctional facility.

NOTE: WARRANTY DOES NOT COVER BLADES AND GEARS DAMAGED BY IMPROPER USE.

Warranty voided if: