Wincor Nixdorf TH230+, User Manual

Page 1: ...TH230 Thermal Printer User Manual Edition June 2017 ...

Page 2: ...age if you have any constructive criticism We would like to thank you in advance for your comments With kind regards Wincor Nixdorf International GmbH Documentation R D SAT36 Wohlrabedamm 31 D 13629 Berlin E Mail retail documentation wincor nixdorf com Order No 01750196338C Your opinion ...

Page 3: ...TH230 Thermal Printer User Manual Edition June 2017 ...

Page 4: ... GmbH 2017 The reproduction transmission or use of this document or its contents is not permitted without express authority Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery subject to availability technical modifications possible ...

Page 5: ...tor Panel 6 FEED Button 7 POWER Indicator 7 PAPER Indicator 8 ERROR Indicator 8 OPEN Button 9 On Off Button 10 Maintenance of the TH230 11 Print Head Rubber Roller Cleaning 11 Paper Roll Exchange 13 Paper near end Sensor Adjustment 15 Home Position of the Cutter 16 Connecting the TH230 17 Connector Variants 18 Cash Drawer Connector 19 Self Test Printout 21 Energy saving Mode 23 Recycling the TH230...

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Page 7: ...g of receipt rolls Low power mode and power ID Especially high reliability About This Manual This documentation is intended to help you to work with the thermal printer and to serve as a reference work The detailed table of contents help you find the desired information quickly and easily Warnings in the manual are marked by this symbol The type and scope of application programs depend on the cust...

Page 8: ...limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to ...

Page 9: ...overs all those damages which occur despite a normal use of the product Damages because of improper or insufficient maintenance improper use of the product or unauthorized modifications of the product inadequate location or surroundings will not be covered by the warranty All parts of the product which are subject to wear and tear are not in cluded in the warranty engagement ...

Page 10: ...ot use or store the printer in a place exposed to heat of fire moisture serious pollution and direct sunlight Do not place the printer on a place exposed to vibration or impact No dew condensation is allowed to the printer In case of such conden sation do not turn on the power until it has completely gone away Connect the DC adapter to an appropriate grounding outlet Disconnect the DC adapter when...

Page 11: ...ty is acceptable This will help to keep the print head durable The printer should only be repaired by a technician who is certified by Wincor Nixdorf Operate the printer only with power supplies and cables approved by Wincor Nixdorf Keep this manual safe and at hand for your ready reference ...

Page 12: ...6 TH230 Thermal printer Overview Printer cover Paper output Operator panel On Off button ...

Page 13: ...ndicator All LED off Power is not stable Green POWER LED on Power is stable Green POWER LED blinking Printing speed may be low if necessary contact your technical sup port Green POWER LED flashes Printer in Sleep mode The printer will run with the lowest power value 48W if not an up to date power supply unit from Wincor Nixdorf or an external power supply unit without automatic power identificatio...

Page 14: ...mbination with Yellow PAPER LED on paper end is reached Red ERROR LED blinking An error occurs Switch the printer off and on again In case of no success contact your technical support LED overview POWER green PAPER yellow ERROR red Meaning off off off No power Opera tion on Power on blinking If necessary call for technical support flashing SLEEP mode power savings off Paper properly inserted Paper...

Page 15: ...reby the switch sheet flaps into an upright cover position If an error occurs do not open the cover by force Open the printer cover only if the cutter is in its home position Otherwise the cutter or the cover may be damaged Refer to the chapter Home Posi tion of the Printer Switch sheet ...

Page 16: ...r On Off Button Pressing this button will switch the printer on or off To switch off the printer press the button for at least one second The button can be locked by the application software and then will be without function ...

Page 17: ...lean both items more often to guar antee a stable print quality Open the printer cover and remove the paper roll the rubber roller and the print head mechanism are then visible Let the print head cool down before cleaning it Clean print head and rubber roller with a soft lint free cloth moistened with pure Isopropyl alcohol e g ISOPADS which can be ordered at Wincor Nixdorf Rubber roller Print hea...

Page 18: ...eaning the print head Do not touch the rubber roll with your fingers While cleaning turn the rubber roller by hand with the lateral gear wheel Make sure that the entire roller will be cleaned Cleaning the print head not properly may cause an early failure Wait until the isopropyl alcohol is evaporated Insert the new paper roll and close the cover Print out a test ticket see application handbook an...

Page 19: ...he steps below Open the printer cover Remove the nearly empty paper roll and any residual paper If necessary clean the print head and the rubber roller Unwind the outer layer winding of the paper roll Insert the paper roll Lay the unwinded paper over the front edge of the printer ...

Page 20: ...14 TH230 Thermal printer Hold down the paper and close the printer cover Press on the middle of the cover until it audibly and distinctly locks into place Tear off residual paper at the tear off edge ...

Page 21: ... the steps below Open the printer cover Remove the paper roll Loosen the locking screw at the inner wall of the printer for instance with the aid of a coin do not remove the screw Move the adjusting grip to determine the remaining paper amount A lower distance mark adjustment grip downwards will cause a lower amount of remaining paper and vice versa The scale reaches from 0 5mm to 12 5mm After det...

Page 22: ...hermal printer Home Position of the Cutter To put the cutter into the home position lift the printer and turn the green hand wheel at the bottom of the printer towards the printer front side as far as it will go ...

Page 23: ...w voltage socket of the printer DC24V at the low voltage cable Connect the plug from the USB data cable to the USB socket at the printer and guide the cable through the strain relief Connect the cable from the cash drawer to the CASH DRAW socket of the printer Inserting the plug will automatically lock it The current drain of the cash drawer from the printer must not exceed 1A 24V DC24V CASH DRAW ...

Page 24: ...18 TH230 Thermal printer Connector Variants USB CASH DRAW DC24V CASH DRAW Powered USB RS 232C DISPLAY CASH DRAW DC24V RS 232C USB LAN ...

Page 25: ...Frame Ground 2 Opening pulse for cash drawer 1 3 Status cash drawer 1 and 2 4 24V DC 5 Opening pulse for cash drawer 2 6 Signal Ground Wincor Nixdorf cash drawers can be connected by cash drawer cables KA21 and KA12 1 CRKB 0981 82 84 cable lengths 1 5m 3m 5m KA17 CRKB 0961 62 cable lengths 1 5m 5m Connect cash drawers only ...

Page 26: ...20 TH230 Thermal printer ...

Page 27: ...TH230 Thermal printer 21 Self Test Printout Turn off the printer Press the On Off button for at least one second Push the FEED button while turning on the printer The service menu will be printed 1 2 ...

Page 28: ...r Press the FEED button two times short to select the self test Press same button for more than one second to start the printout Press the FEED button one time short and one time for more than one second to end the self test ...

Page 29: ...ll be consumed The mode will be indicated by flashing of the POWER LED If the printer receives print data it will change into full powered printing mode Having done the print job the TH230 will turn to standby mode and then to Sleep mode again In the delivery status of the printer the function Sleep mode will be deactivated The function and the according waiting time must be enabled in the configu...

Page 30: ... from reusable compo nents and materials Please do not stick labels onto the plastic case parts This would help us to re use components and material Wincor Nixdorf disposes of old units in an environmentally friendly manner in a recycling centre which like the entire company is certified according to ISO 9001 and ISO 14001 Your local representative is available to answer any questions you may have...

Page 31: ...ntrol with adjustment of print speed Paper near end control and paper end control Paper cutter error message Printer cover open closed Self test with printout Option Paper width 57 5 mm print width 51 mm 408 dots Housing colour light grey or black Power supply DC voltage 24 V Automatic and manual capacity control 48 110 Watt Dimensions 148 x 145 x 195 mm H x W x D Weight approx 2 kg w o paper roll...

Page 32: ...2 5 print density Graphic feature TH230 is fully graphic compliant Paper Specification Paper width 80 mm option 57 5 mm Paper weight 55 g m 80 g m 5 g m Paper thickness 0 055 mm 0 08 mm Paper roll Outer diameter 90 mm max Paper roll width 80 3 max Paper length ca 100 m Core size Core diameter 10 mm 2 mm Wall thickness of the core max 2 mm 0 3 mm Core outer diameter 13 4 16 6 mm Paper end not glued...

Page 33: ...TH230 Thermal printer 27 Print Area For optional paper width 57 5mm print width 51mm 408 dots ...

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Page 35: ...Wincor Nixdorf International GmbH D 33094 Paderborn Order No 01750196338C ...