Wind Crest UIX3622S, Use, Care And Installation Manual

T

roubleshooting

17

TROUBLESHOOTING PROCEDURES FOR UIX3622S & UIX4822S

Issue

Cause

What to do

After installation, 
the unit doesn’t 
work.

1.  The power source is not turned ON.

1.  Make sure the circuit breaker and the unit’s 

power is ON.

2.  The power line and the cable locking connector 

is not connecting properly.

2.  Check the power connection with the unit is 

connected properly.

3.  The switch board and control board wirings are 

disconnected.

3.  Make sure the wirings between the switch 

board and control board are connected 
properly.

4.  The wires on control board are loose.

4.  Make sure the wires on the control board are 

connected properly.

5.  The switch board or control board is defective.

5.  Change the switch board or control board.

Light works, but 
blower is not 
turning.

1.  The blower wire is not connected. 

1.  Make sure the blower wire is plugged into the 

molex connector. 

2.  The thermally protected system detects if the 

blower is too hot to operate and shuts the blower 
down.

2.  The blower will function properly after the 

thermally protected system cool down.

3.  Damaged capacitor.

3.  Change the capacitor.

4.   Blower molex plug pin is not making contact.

4.   Disconnect the blower molex plug, check pins 

inside plug to see if pin is pushed inside plug 
too far. Reseat pin if needed.

5.  The blower is defective, possibly seized. 

5.  Change the blower. 

The unit is 
vibrating.

1.  The blower is not secure in place.

1.  Tighten the blower in place.

2.  The hood is not secured in place. 

2.  Check the installation of the hood.

3.  Damaged blower wheel.

3.  Change the blower.

The unit is 
whistling.

7KH¿OWHULVQRWLQWKHFRUUHFWSRVLWLRQ

$GMXVWWKH¿OWHUVXQWLOWKHZKLOVWOLQJVWRSV

2.  The duct pipe connections are not sealed or 

connected properly.

2.   Check the duct pipe connections to be sure all 

connections are sealed properly.

The blower is 
working, but the 
lights are not.

1.  Defective halogen bulb.

1.  Change the halogen bulb.

2.  The light bulb is loose.

2.  Tighten the light bulb.

3.  The light bulb plug is disconnected.

3.  Connect the light bulb plug.

The hood is 
not venting out 
properly.

1.  The hood might be hanging too high from the 

cook top.

1.  Adjust the distance between the cook top and 

the bottom of the hood within 26” and 36” 
range.

2.  The wind from the opened windows or opened 

doors in the surrounding area are affecting the 
ventilation of the hood.

2.  Close all the windows and doors to eliminate 

WKHRXWVLGHZLQGÀRZ

3.  Blockage in the duct opening or duct work.

3.  Remove all the blocking from the duct work or 

duct opening.

4.  The direction of duct opening is against the wind.

4.  Adjust the duct opening direction.

5.  Using the wrong size of ducting.

5.  Change the ducting to correct size.

Filter is vibrating.

1.  Filter is loose.

 $GMXVWRUFKDQJHWKH¿OWHU

 6SULQJFOLSLVEURNHQLQVLGH¿OWHURSHQLQJ

2.  Change the spring clip.

RF Remote 
control does not 
work

1.  Battery is dead.

1.  Replace battery with type A23 12v.

2.  Poor communication with the insert.

2.  Remote control must be within 15 ft of insert.

3.  RF remote lost communication with the insert.

3.  Reset insert and remote by switching power 

off at the circuit breaker for 5 minutes. Pace 
remote on counter top near the insert and 
switch the circuit breaker back on.