TROUBLESHOOTING
PROBLEM
CAUSE SOLUTION
No Power, Nothing
Runs
Is the cord plugged in
Plug in cord.
Circuit breaker tripped in
building
Reset breaker.
Faulty switch
Call for service.
Faulty power cord or pigtail Call for service.
Vacuum Motor Will Not
Run
Vacuum circuit breaker
tripped
Reset breaker.
Faulty main vacuum switch Call for service.
Loose wiring
Check or call for service.
Faulty vac motor
Call for service.
Vacuum Motor Runs
but Suction is Poor
Debris lodged in vac shoe
Remove debris from vac shoe.
Dome gasket defective or
missing.
Replace as necessary.
Vacuum hose cracked or
hose cuff loose
Replace or repair as necessary.
Incorrect vac shoe angle
Adjust as necessary.
Recovery tank full/float ball
stuck in the up position.
Drain and rinse recovery tank, free float ball.
Clamp loose on vac motor.
Call for service.
Recovery tank inlet loose
or gasket defective.
Call for service.
Vac shut-off engaged
Drain recovery tank.
Poor or No Water Flow
(Carpet is Streaky)
Solution filter clogged
Drain solution tank and clean solution filter.
Jets clogged or missing
Clean using a vinegar/water solution or replace.
Faulty solenoid
Call for service.
Propel lever not engaged
Brush switch must be on and propel lever squeezed
to activate spray.
Brush Does Not Spin
Brush switch on
Turn on brush switch.
Brush circuit breaker
tripped
Reset circuit breaker.
Propel lever not engaged
Propel lever must be squeezed to activate brush.
Brush belt broken
Replace as necessary.
Faulty brush motor
Call for service.
Machine Will Not Propel
When Handles Are
Squeezed
Circuit breaker tripped
Reset circuit breaker.
Speed control knob set at
zero
Turn speed control knob between 1-5.
Faulty speed control board
Call for service.
Faulty propel motor
Call for service.
Solution/Brush turn on
when brush switch
engaged
Faulty micro switch
Call for service.
CMD20-I 86038160 04/03/07
22
