background image

 

•  To switch this setting for voice mails, press 

1

.

 

•  To exit without making any changes, press 

*

.

2.  After you have chosen an option:
 

•  An announcement states the new Autoplay setting.

 

 

•  To confirm the change, press 

1

.

 

 

•  To return to the Autoplay Settings Menu without saving your  
 

changes, press 

*

.

3.  Once you have made your changes, you are then returned to the 

Hands-Free Menu.

Changing the Play Back of Message Headers and Bodies

The time and date of each message is always recorded when someone 
leaves a message for you. This information is called the 

message 

header

. You can choose whether the message header is played before 

each message.

If you wish, you can also prevent the content of your messages from 
being played automatically. This content is called the 

message body

.

From the Hands-Free and Timesaver Menu, to change whether or  
not the message headers or bodies are played for your voice mails, 
press 

3

.

An announcement states whether the message header or body is set  
to play.
 

•  To switch the playback of the message headers on or off,  

press 

1

.

 

 

•  An announcement asks you to confirm the change.

 

 

•  To confirm, press 

1

.

 

 

•  To change your mind, press 

*

.

 

•  To switch the playback of the message body on or off, press 

2

.

 

 

•  An announcement asks you to confirm the change.

 

 

•  To confirm, press 

1

.

 

 

•  To change your mind, press 

*

.

 

•  You are then returned to the Hands-Free and Timesaver  

Settings Menu.

You cannot turn off both the playback of message headers and message bodies. 
If you turn off the playback of one, the Windstream Voice Mail system will 
automatically enable the other.

Managing Your Security Options

To change the security features of your account, press 

3

 from the 

Mailbox Settings Menu. From the Security Options Menu, you can: 
 

•  Change your PIN.

 

•  Activate or deactivate the fast login feature.

Changing Your PIN

If you want to change your PIN, press 

1

 from the Security  

Options Menu.
1.  At the prompt, using your telephone keypad, enter a new PIN, then 

press 

#

.

2.  At the next prompt, re-enter your new PIN, then press 

#

.

3.  You return to the Security Options Menu.

 

•  To permanently delete the group list, press 

1

.

 

 

•  The group is deleted, and you return to the Group List Menu.

 

•  To cancel this option and keep the group list, press 

*

.

 

 

•  You return to the group list’s options.

Hearing the Members of the Group List

To hear the members of the group list, press 

4

.

 

•  The members’ spoken names play in order, and you return to the 

Editing Group Lists Menu.

Recording a Name for the Group List

To record a new name for the group list, press 

5

.

1.  After the tone plays, record a name for the new group list, then 

press 

#

. The name you have recorded plays back to you.

 

•  To save the name, press 

1

.

 

•  To cancel the recording and record a new name, press 

2

.

 

•  To cancel the recording, keep the old recorded name, and return 

to the Editing Group Lists Menu, press 

3

.

Reviewing Existing Group Lists

If you want to review your group lists, press 

3

 from the Group  

List Menu.
1.  A message tells you how many group lists you currently have set up.
2.  Each group list is read out in turn.
 

•  To select this group list, press 

1

. You are then taken to the Edit 

Group Lists Menu

 

•  To move on to the next list, press 

#

.

 

•  To return to the Group Lists Menu, press 

*

.

Hands-Free and Timesaver Menu

Using Windstream’s 

Hands-Free and Timesaver

 options, you can make 

the most of your time by changing what parts of a message are played 
back to you, or make using hands-free navigation easier.

To manage your hands-free and timesaver settings, press 

2

 from the 

Mailbox Settings Menu. From the Hands-Free and Timesaver Menu,  
you can: 
 

•  Change your Autoplay settings.

 

•  Change how urgent messages are played.

 

•  Change how voice mail messages are played.

Changing Your Autoplay Settings for Messages

By default, your account is set to play the Main Menu after you log on.

Autoplay

 allows you instead to go directly to your messages as soon as 

you enter your Mailbox. It is described as a hands-free feature, because 
you do not have to press any buttons to hear your messages.

From the Hands-Free and Timesaver Menu:
 

•  If you want to change the Autoplay settings of your standard 

messages, press 

1

.

 

•  If you want to change the Autoplay setting of your urgent 

messages, press 

2

.

In each of the cases above the following options are then played.
1.  An announcement states whether or not your voice mail messages 

are automatically played when you log in. 

19

18

Summary of Contents for kinetic

Page 1: ...icemarkofWindstreamCorporation 2020WindstreamCorporation VM MGR UG METAS 05 20 VoiceMail Discover quick keys and easily manage calls and voicemail from your mobile phone or desktop computer to improve...

Page 2: ...5 2 3 Summary of Configured Services 5 3 0 Messages And Calls Tab 26 3 1 Messages 6 3 2 The Voicemail Player 7 3 3 Voicemail Reply And Voicemail Composer Pop Ups 7 3 4 Forwarding Voicemails As E mail...

Page 3: ...one by dialing the access number and entering your Mailbox number and personal PIN If you share your line with other members of your family or business you may need to select your own Mailbox before e...

Page 4: ...for others Your recording should be less than 10 seconds long If it is too long you will be asked to re record a shorter version 1 Record your name and press when finished 2 An announcement plays your...

Page 5: ...t a short message You should then delete some of your messages or callers may not be able to leave new messages for you The following options are available from the Main Menu To listen to your message...

Page 6: ...umber of Windstream accounts for example separate home and business accounts or you may have a group account used by a number of people but accessed from the same number for example in a family home I...

Page 7: ...onal 10 digit number followed by If you want to continue with sending a message just press To schedule the message for delivery at a later date press 9 You are then taken to the Future Delivery Menu F...

Page 8: ...you have scheduled any messages for Future Delivery still awaiting delivery If you want to make any changes to the delivery options for these messages listen to your messages by pressing 1 and then t...

Page 9: ...played to callers when they reach your voice mail If you do not want to use a personal greeting you can use a system generated greeting or recorded name greeting To change your personal greeting press...

Page 10: ...other group list and then press If you chose a number of a group account a single account with a number of members you are asked to select which member of that group you want to add to your group list...

Page 11: ...press 1 The group is deleted and you return to the Group List Menu To cancel this option and keep the group list press You return to the group list s options Hearing the Members of the Group List To...

Page 12: ...ure When you log into your account from another phone such as a hotel phone or public payphone you are asked to enter your telephone number and PIN By default if you are dialing in from the phone with...

Page 13: ...gs Menu From the Group Mailbox Menu you can Enable a secondary Sub Mailbox Disable a secondary Sub Mailbox Toggle the summary settings of the secondary Sub Mailboxes Enabling a Secondary Sub Mailbox T...

Page 14: ...2 0 Home Dashboard The Dashboard is the initial screen that most users will see when they first log in to Kinetic Voice Manager The Dashboard provides a quick view of the most common Kinetic Voice Man...

Page 15: ...age will be displayed and you can then listen to the message by clicking on the Play button and adjust the volume of the playback using the slider You can click on the or icons to move to the previous...

Page 16: ...icemail or listen again to the original voicemail Figure 6 Forward Voicemail as Voicemail Pop up 4 0 Contacts Tab Contact lists allow you to associate the name and details of a caller with one or more...

Page 17: ...the Contact Lists screen You will be prompted to give the new Group a name and a two digit numeric telephone ID All the entries on your Contact List will also be displayed and you can use the checkbo...

Page 18: ...sword and PIN messaging options downloads etc Figure 14 Your Services 6 1 Call Settings Tab The Settings tab shown below allows you to change the general settings for your account Figure 15 Call Setti...

Page 19: ...u can set up to receive email notifications when a new message is received arrives Figure 17 Notifications 7 0 Security Support Thru Voice Manger you have the option to Change your Password and or Voi...

Page 20: ..._______________________________________________ _______________________________________________ Notes _______________________________________________ _______________________________________________ _...

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