10
10
SUPPORT
cont
.
For help, email help@winegard.com or call 1-800-320-9992
Disclaimer: Although every effort has been made to ensure that the information in this manual is correct and complete, no company shall be
held liable for any errors or omissions in this manual. Changes and technological advances are continuously being made in the wireless market.
Information provided in this manual was accurate at time of printing. If the Winegard ConnecT antenna does not function as expected, please
contact Winegard Company at 1-800-320-9992, email help@winegard.com, or visit our website at www.winegard.com/connect.
Troubleshooting
For help, email help@winegard.com or call 1-800-320-9992
STATUS SCREEN MESSAGES:
Connected to Wifi
XXXX
The Winegard
®
ConnecT™ unit is communicating with the source WiFi signal and working. If you are unable to
connect to the internet, the source signal may have a problem.
Scanning
The Winegard ConnecT unit is looking for WiFi signals in range. This can take a few minutes. Once the unit is
able to identify all of the signals, they will be listed and you will be able to choose one.
Trying to Connect to
Wifi XXXX
You have selected a source signal and the Winegard ConnecT unit is attempting to connect to this source. Once
connected, the message should change to “Connect to…”
Logging into WiFi
XXXX
The source signal is password protected. This message will be displayed after you have entered the correct
password and the two systems work out the security protocols.
Bad Password
The source signal is password protected. This message will be displayed after you have entered an incorrect
password and the source system has rejected the connection. Generally this screen will only be seen if the
source signal is distant or weak. Normally, the password will be rejected on the network password screen.
Not Connected
The Winegard ConnecT system is not connected to a network.
Connecting to WiFi
XXXX
The Winegard ConnecT system is talking to the selected source signal and a connection is being made. This will
generally only take a minute or two.
For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
