7
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from
the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs
to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at
the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest
authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone
800-288-8094 or visit www.winegard.com). Customer must provide proof of purchase with a dated sales receipt for the
Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period
shall be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer
for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to
an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material
or workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor
charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval
of the service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 2736 Mt. Pleasant
Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description
of the problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer
must also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration
of the warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper
installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by
Winegard in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product
instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray
and acid rain. This Limited Warranty also does not apply if the product becomes unable to perform its' intended function in
any way as a result of the television signal provider making any changes in technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard
Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an
email to warranty@winegard.com to obtain the RMA number. Please furnish the date of purchase when requesting an
RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside
of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized
return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED,
MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential
damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.
WS-MOBWARREV3
Rev. 10/14
Winegard is a registered trademark of Winegard Company. Disclaimer: Although every effort has been made to ensure that the information in this manual is correct
and complete, no company shall be held liable for any errors or omissions in this manual. Information provided in this manual was accurate at time of printing. If the
antenna does not function as expected, please contact Winegard Company at help@winegard.com or 1-800-788-4417, or visit our website at www.winegard.com.
Winegard Company • 2736 Mt. Pleasant Street • Burlington, IA 52601 • 1-800-288-8094 • Fax 319-754-0787 • www.winegard.com
Printed in U.S.A. ©2016 Winegard Company Rev1 11/16 2452372
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and devices.
• Connect the equipment into an electrical outlet on a circuit
different from that which the radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate this equipment.
Only channels 1–11 can be operated. Selection of other channels
is not possible.
This device and its antenna(s) must not be co-located or operating
in conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 25 cm between
the radiator and your body.
This device and its antenna(s) must not be co-located or operating
in conjunction with any other antenna or transmitter except in
accordance with FCC multi-transmitter product procedures.
Troubleshooting (cont)
STATUS SCREEN MESSAGES:
Connected to Wifi XXXX
The Winegard ConnecT unit is communicating with the source WiFi signal and working. If you are unable to
connect to the internet, the source signal may have a problem.
Scanning
The Winegard ConnecT unit is looking for WiFi signals in range. This can take a few minutes. Once the unit
is able to identify all of the signals, they will be listed and you will be able to choose one.
Trying to Connect to Wifi XXXX
You have selected a source signal and the Winegard ConnecT unit is attempting to connect to this source.
Once connected, the message should change to “Connect to…”
Logging into WiFi XXXX
The source signal is password protected. This message will be displayed after you have entered the correct
password and the two systems work out the security protocols.
Bad Password
The source signal is password protected. This message will be displayed after you have entered an incorrect
password and the source system has rejected the connection. Generally this screen will only be seen if the
source signal is distant or weak. Normally, the password will be rejected on the network password screen.
Not Connected
The Winegard ConnecT system is not connected to a network.
Connecting to WiFi XXXX
The Winegard ConnecT system is talking to the selected source signal and a connection is being made. This
will generally only take a minute or two.
For help, email help@winegard.com or call 1-800-320-9992
