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6

QUESTION

ANSWER

Am I able to paint the 

Winegard

®

 Extreme

?

Do not paint any portion of the WiFi extender. Painting the system could damage the system and 

will void the warranty.

I have wired the PoE and 

turned the power button on, 

but I see no LED and I cannot 

access the Extreme software.

Confirm that you are supplying 24VDC to the PoE “Power In” port. The unit will not power on 

and no LED will be present if the voltage is too low. Confirm you are using the supplied power 

adapter, the label will read 24vdc 1.5amp output. If the proper power adapter is being used 

and the light still does not come on, confirm the power adapter is providing the required 

24vdc output.

The system says that it is 

connected, why won’t web 

pages load?

Some WiFi sources do not require a password to connect but do require something before 

they will let you use their network. In these cases, they will often have a “SPLASH” page that 

requires you to either agree to their rules or enter a password before they will allow you to use 

their network.

 

These pages will not always load on the web browser that you select but instead 

open on your devices default browser. Sometimes browsing to a web page will also bring up 

this splash page.

The system keeps making 

me log in every time I try to 

change screens.

Check to see if you have a second window open on the Winegard Extreme status screen. Close 

this window and the problem should go away.

I changed my password and 

nothing happened.

The Winegard Extreme will reject any password that is not long enough. Try entering a 

password of at least eight characters. This will improve the security of your devices.

What if I cannot find my SSID 

or password?

If you haven’t changed your factory preset SSID or password you have 3 options to recover these:

1. Connect a laptop to the LAN connection on your PoE power inserter. Figure 4. This will allow 

you into the software. Once logged in, you will be able to recover your SSID and password 

on the Local Networks Settings tab.

2. On the bottom of the ODU is a white label with your factory preset SSID and password.

3. Remove the 3 nuts from the 3 plastic feet. Lift the outdoor antenna from the 3 metal posts and 

the label containing this information will be on the bottom side.

If you have changed your password you have 2 options:

1. Connect a laptop to the LAN connection on your PoE power inserter. Figure 4. This will allow 

you into the software. Once logged in, you will be able to recover your SSID and password 

on the Local Networks Settings tab.

2. Press and hold the reset button for 30 seconds located on the PoE (Figure 4). This will 

restore the unit to the original factory settings. Then you may log in using the factory SSID 

and password located on the front of this manual or on the ODU.

What do I do if 10.11.12.1 

does not bring up the login 

screen?

One of several things has happened. The first thing to check is the WiFi signal that your model 

is connected to. If this is not the Winegard Extreme SSID, this address isn’t valid. If you are 

indeed connected to the correct network, the address may have been changed. To resolve this, 

press the reset button on the side of your PoE for 30 seconds. This will return the unit to its 

factory settings.

My default SSID does not 

appear on my device when I 

search for it.

When the Winegard Extreme first powers on or has reset for any reason, it stops broadcasting 

the SSID. It may take between four and five minutes from the time it regained power to start 

broadcasting again.

I changed my Winegard 

Extreme SSID and was 

disconnected.

This is normal. The old SSID that you were connected to is no longer valid, simply open your 

device’s WiFi screen and search for the name you chose for your network. Select this and 

enter the password.

I am connected to a network 

but the speed isn’t very good.

The Winegard Extreme can only extend the signal range for what is available. Try moving closer 

to the source of the signal and logging on with your device directly. If the speed is still slow, try 

searching for another available network.

STATUS SCREEN MESSAGES:

Connected to WiFi XXXX

The Winegard Extreme unit is communicating with the source WiFi signal and working. If you 

are unable to connect to the internet, the source signal may have a problem.

Scanning

The Winegard Extreme unit is looking for WiFi signals in range. This can take a few minutes. 

Once the unit is able to identify all of the signals, they will be listed and you will be able to 

choose one.

Trying to Connect to WiFi 

XXXX

You have selected a source signal and the Winegard Extreme unit is attempting to connect to 

this source. Once connected, the message should change to “Connect to…”

Logging into WiFi XXXX

The source signal is password protected. This message will be displayed after you have 

entered the correct password and the two systems work out the security protocols.

Bad Password

The source signal is password protected. This message will be displayed after you have 

entered an incorrect password and the source system has rejected the connection. Generally 

this screen will only be seen if the source signal is distant or weak. Normally, the password will 

be rejected on the network password screen.

Not Connected

The Winegard Extreme system is not connected to a network.

Connecting to WiFi XXXX

The Winegard Extreme system is talking to the selected source signal and a connection is 

being made. This will generally only take a minute or two.

Summary of Contents for Extreme RW2035W

Page 1: ... available FREE WINEGARD Extreme OUTDOOR WIFI EXTENDER RW 2035 RW2035W Installation Operation Manual For help email help winegard com or call 1 800 320 9992 2452414 Rev5 3 21 www winegard com extreme Manuel disponible en français au www winegard com extreme Manual disponible en español en www winegard com extreme Winegard App CONNECTED Quickly set up your Winegard Extreme system ...

Page 2: ...t overtighten as the antennas or housing may become damaged The antennas should be tightened to 20 25 inch pounds of torque 3 Slide the cable from the antenna through the mounting bracket and nylon bolt Screw the nylon bolt into the hole on the bottom of the antenna until the mounting bracket is firm against the bottom of the antenna Figure 1 4 Insert U bolt through mast clamp and mounting bracket...

Page 3: ...e connector into the barrel and make sure that you hear it click Slide the crimp until you can thread it snugly onto the barrel and screw the nut back onto the crimp and tighten until snug 5 Repeat this process with the ethernet cable not provided that runs into the building This cable should not exceed 85 feet Figure 2 OUTDOOR INSTALLATION Mast sold separately cont INTERIOR INSTALLATION Figure 3 ...

Page 4: ...onnected open an internet browser and type 10 11 12 1 into the address bar and press Enter Figure 5 This will take you to the Admin Login screen Figure 6 Login using Username admin Password admin To connect to a WiFi network go to Step 4 4 To connect to a WiFi network select WiFi and then click on SCAN FOR WiFi Figure 7 This will bring up a list of all WiFi signals in range this should take about ...

Page 5: ...tings screen From the Status Screen select LOCAL NETWORK SETTINGS from the drop down menu and click SELECT From here Figure 11 it is possible to do any of the following Security Type The Winegard Extreme Security Type has been defaulted to WPA2 PSK AES Other options are available on this screen Guest Network The Winegard Extreme provides a simple way to set up an extra network that doesn t have ac...

Page 6: ...ion normally Figure 14 NOTE During this reset your device may switch to a local remembered WiFi network This will not allow you to return to the Extreme setup screens If this happens simplyreconnectmanuallytothe Extreme sSSIDagainfromyourdevice Connected Devices This displays the name of each device currently connected wirelessly to the Winegard Extreme Change Network Address Change Admin Password...

Page 7: ...it to the original factory settings Then you may log in using the factory SSID and password located on the front of this manual or on the ODU What do I do if 10 11 12 1 does not bring up the login screen One of several things has happened The first thing to check is the WiFi signal that your model is connected to If this is not the Winegard Extreme SSID this address isn t valid If you are indeed c...

Page 8: ...mitationsonhowlonganimpliedwarrantylasts ortheexclusionoflimitationofincidentalorconsequentialdamages sothe abovelimitationsorexclusionsmaynotapplytoyou ThiswarrantygivesCustomerspecificlegalrights Customermayalsohaveotherrightsthatmayvaryfromstatetostate WS MOBWARREV3 Rev 10 14 FCCSTATEMENT ThisdevicecomplieswithPart15oftheFCCRules Operationissubjecttothefollowingtwoconditions 1 This devicemaynot...

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