Other |
Troubleshooting
20
English
HR 950, HR 951
Problem
Check
/
Actions to take
The power plug and
outlet feel hot.
▶
Is the plug securely plugged in?
Make sure the plug is properly plugged into the
outlet.
There is a strange
smell.
▶
Is it being used in a place with a lot of smoke,
dust, or odors?
x
Clean the air intakes on the front sides of the unit
and clean the pre-filter.
x
Contact customer service to confirm the exact
cause.
x
Replace the CD Carbon filter and Anti-microbial True
HEPA filter.
The product is not
purifying the air
enough.
▶
Is the Check Filter indicator light on?
Replace the filters as required.
FREQUENTLY ASKED QUESTIONS