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Resetting the Door/Window Sensor to Factory Default 

Settings:

To disconnect from the Z-Wave Network and restore factory 

default settings:
1.  Press the sensor cover release button to remove the top 

cover, and be sure it is powered on.

2.  Hold the Connect Button next to the battery for 10 

seconds until the LED indicator blinks once, then release 

the button.

Only do this if the controller is disconnected or otherwise 

unreachable!

Excluding/Disconnecting from the Z-Wave Network:

Follow the instructions for your Z-Wave certified Controller 

to enter exclusion mode. When prompted by the Controller:
1.     Press the sensor cover release button to remove the top       

        cover, and be sure it is powered on.
2.     Press the Connect Button next to the battery quickly 3    

        times in a row.
The LED indicator will flash five times indicating exclusion/

disconnection.

NEED HELP? CONTACT WINK CUSTOMER SERVICE

Visit wink.com/help, or shoot us an email at questions@wink.com.  
Want to speak to a human? Reach us at 1-844-WINK-APP 

WARRANTY

For warranty information regarding this product, visit www.wink.com/returns

US COMPLIANCE STATEMENT (FCC)

This device complies with Part 15 of the FCC rules. Operation is subject to the fol-

lowing two conditions: (1) this device may not cause harmful interference, and (2) this 

device must accept any interference received, including interference that may cause 

undesired operation.
Model: WNK-DW1 

FCC: 2ACAJ-WDW1

                    Tested to Comply with FCC Standards
                    FOR HOME OR OFFICE USE

CANADA COMPLIANCE STATEMENT (IC)

This device complies with Industry Canada license-exempt RSS standard(s). Operation 

is subject to the following two conditions: (1) this device may not cause interference, 

and (2) this device must accept any interference, including interference that may 

cause undesired operation of the device. 

 

 

 

 

 

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils 

radio exempts de licence. Son exploitation est autorisée aux deux conditions suivantes: 

(1) il ne doit pas produire de brouillage; et (2) il doit accepter tout brouillage radioélec-

trique subi, même si celui-ci est susceptible d’en compromettre le fonctionnement. 
IC: 11938A-WDW1

CORRECT DISPOSAL OF BATTERIES IN THIS PRODUCT

This marking on the product, accessories or literature indicates that the product and 

its electronic accessories should not be disposed of with other household waste.

To prevent possible harm to the environment or human health from uncontrolled 

waste disposal, please separate these items from other types of waste and recycle 

them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, 

or their government o

ffi

ce, for details of where and how they can take these items for 

environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the 

purchase contract. This product and its electronic accessories should not be mixed 

with other wastes for disposal.

This marking on the battery, manual or packaging indicates that the batteries in this 

product should not be disposed of with other household waste. Where marked, the 

chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or 

lead above the reference levels in EC Directive 2006/66. If batteries are not properly 

disposed of, these substances can cause harm to human health or the environment.

 
©2017 Wink Labs, Inc. All rights reserved

606 W 28th St., Floor 6

New York, NY 10001
www.wink.com

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