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Appendix
Appendix C: Basic Troubleshooting
Problem
Solution
The removable battery
is not charging.
Make sure the AC adapter is properly connected, and that
the removable battery is properly inserted.
Nothing appears on
the screen.
The tablet computer may be in sleep mode. Press the power
button to wake up the display.
The brightness level may be too low. Increase brightness.
The screen suddenly
turns blank and the
power indicator goes
off.
Make sure that LED indicator is not powered off in Hottab.
Make sure the AC adapter is properly connected.
Charge the battery.
Wireless LAN signal
quality is poor.
The tablet computer may be out of range. Move the tablet
computer closer to the access point or another wireless LAN
device associated with it.
Check if your surroundings have interferences, such as
microwave ovens, cordless phones. Move the tablet away
from objects causing interference.
I cannot connect to
another wireless LAN
device.
Make sure that wireless LAN feature is powered on.
Make sure that the SSID setting is the same for every
wireless LAN device in the network.
Restart the tablet computer.
Make sure the IP address or subnet mask setting is correct.
I cannot connect to
another Bluetooth
device.
Make sure that both devices have Bluetooth powered on in
HotTab.
Make sure that the distance between the two devices is
within 10 meters and there are no walls or large
obstructions between the devices.
Make sure the both devices are powered on and
discoverable.
Make sure that both devices are compatible.
No sound is produced.
Adjust volume within the operating system.
If using an external audio device, make sure that the cable is
properly connected.
I cannot project the
tablet computer
display to another
monitor.
Make sure the VGA driver is installed.
Make sure the output setting selected is correct.
