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9  Troubleshooting

If the air heater malfunctions, first check if the problem is 
caused by external circumstances (e.g. no supply power). 
If the problem is not caused by external circumstances, 
use the tables and instructions in this chapter to fix the air 
heater.

 NOTICE 

 Please remember the built in waiting times of 

the air heater; the signals of the LED’s and the code on the 
display. Do not react too soon.

9.1  Volatile lock outs

The table below describes the volatile lock outs that can 
occur. These can only be reset by hand.

Display

Error type

Description

Case #

L-0

Internal error

Internal error

13

L-1

Ignition error

Flame lasts only 5 seconds 
after ignition

1

No flame after ignition

2

L-2 and 3

Internal error

Internal error

13

L-4

E-error

E-error for more than 24 
hours

12

L-8 to 12

Internal error

Internal error

13

L-13

Pressure switch error Pressure switch is closed 

in stand-by mode

14

L-14

Pressure switch error Pressure switch does not 

close during pre-purge

11

L-15

Overheating

Heat exchange sensor is 
overheated

3

L-17 to 19 Internal error

Internal error

13

L-20

Flame error

Flame detected after 
closing the gas valve

15

L-21

Flame error

Flame detected before 
closing the gas valve

16

L-22

Flame error

Flame failure during 
burning

5

L-25

Sensor error

Heat exchange sensor 
failure

4

L-27 to 31 Internal error

Internal error

13

L-32

Sensor error

Heat exchange sensor 
failure

4

L-33 to 38 Internal error

Internal error

13

L-43

Overheating

Heat exchange sensor is 
overheated too often

3

9.2  Temporary errors

The table below describes the temporary errors that can 
occur. These will disappear automatically after the cause 
has been resolved.

Display

Error type

Description

Case #

E-00 to 04

Internal error

Internal error

13

E-05

Overheating

Heat exchange sensor is 
overheated

3

E-06 to 13

Internal error

Internal error

Flame detected when there 
shouldn’t be one

13

E-14

Flame error

16

E-15 to 20

Internal error

Internal error

13

E-21 and 22

Heat exchanger 
sensor error

Heat exchanger sensor not 
detected

4

E-27 and 28

Heat exchanger 
sensor error

Heat exchanger sensor 
short-circuit

4

E-34

Reset button 
error

Too many reset actions in a 
short timespan

9

E-36

Overheating

Heat exchange sensor is 
overheated

3

E-38 and 39

Heat exchanger 
sensor error

Heat exchanger sensor not 
detected

4

E-47 and 48

Heat exchanger 
sensor error

Heat exchange sensor 
short-circuit

4

E-49 to 64

Internal error

Internal error

13

E-65

Voltage too low

Supply voltage is too low 
for over 1 minute

E-66

Voltage too high Supply voltage is too high 

for over 1 minute

E-67

Pressure switch 
error

Too many pressure switch 
errors

11

E-69

Configuration 
error

Heater configuration error 19

9.3  Warnings

The table below describes the temporary warnings that 
can occur. The heater may still be working, or stops until 
the cause has been resolved.

Display

Error type

Description

Case #

A-02

Configuration 
error

Heater configuration error

19

A-07

Overheating

Heat exchange sensor is 
almost overheated

3

Summary of Contents for DXC Series

Page 1: ...DXC en v2 0 11 2019 INSTALLATION MANUAL AIR HEATER TYPE DXC ...

Page 2: ...rminal 14 6 Operating the air heater 16 6 1 Manual function switch 16 6 1 Burner cycle 16 6 2 Minimum firing time 17 6 3 Summer ventilation 17 6 4 Overheating protection 17 6 5 Flue passage check 17 7 1 Adjusting the settings 17 7 2 Commissioning the air heater 17 8 Combustion settings 19 8 1 Adjusting the burner settings 19 8 2 Converting to another gas type 19 9 Troubleshooting 20 9 1 Volatile l...

Page 3: ...manual DANGER Indicates a dangerous situation that would lead to death or severe injury WARNING Indicates a potentially dangerous situation that could lead to death severe injury or serious product damage CAUTION Indicates a potentially dangerous situation that could lead to injury or product damage NOTICE Indicates important information that is not directly related to safety 1 2 Warranty NOTICE U...

Page 4: ...mostat 2 2 Use CAUTION Make sure the area around the air heater is dry when performing maintenance on the air heater CAUTION Always close the doors and inspection hatches of the air heater except when adjusting and checking the appliance 2 3 Maintenance Cleaning Frequent maintenance and cleaning of the air heater is necessary to ensure safe and proper operation Failure to do so could lead to damag...

Page 5: ... Air output max m3 h 6000 8000 10 000 Throw horizontal max m 40 45 50 Gas connection G 3 4 3 4 3 4 Electrical connection 50 Hz V 230 230 230 Electrical power consumption kW 0 8 0 9 1 4 Stand by electrical power consumption kW 0 004 0 004 0 004 Electrical current max A 3 5 3 9 6 1 Protection class IPX4D NOx emission GCV mg kWh 139 126 135 NOx class 3 3 3 Flue gas amount max kg h 122 150 199 Chimney...

Page 6: ... 7 8x 3 7 Burner pressure high mbar 6 5 7 4 7 7 Burner pressure low mbar 3 0 3 2 3 5 CO2 High indication 8 3 8 3 8 3 3 2 2 Propane Specification Unit Propane G31 P Nominal supply pressure mbar 30 50 Supply pressure min max mbar 25 50 Gas category II2 H3 P B P NL II2 EK3 B P DE II2 ELL3 B P BE I3 P FR II2 Er3 P PL II2 ELwLs3 B P Class B22 C12 C32 Specification Unit DXC60 DXC80 DXC100 Gas consumptio...

Page 7: ...it DXC60 DXC80 DXC100 Gas consumption m3 h 3 9 5 0 6 5 Burner injectors n x Ømm 5x 2 3 6x 2 3 8x 2 3 Burner pressure high mbar 13 5 15 0 14 5 Burner pressure low mbar 6 0 6 0 6 5 CO2 High indication 9 2 9 2 9 2 3 3 Dimensions The dimensions of this air heater can be found in figure 1 B 1080 1125 A 2100 T1 T2 T3 T5 T4 T5 T4 T3 Figure 1 Dimensions of the DXC Dimension Unit DXC60 80 DXC100 A mm 575 6...

Page 8: ...the air heater Keep the following requirements in mind when choosing a location to install your air heater WARNING Never install an air heater close to flammable materials Keep sufficient distance between the heater and any obstructions This is both for safety reasons and to allow access for service and maintenance figure 2 Make sure the air flow to and from the heater is free from obstacles at le...

Page 9: ...mostat The air heater can be controlled in two ways by an ON OFF signal through a bus communication system with an external interface 4 5 1 Installation requirements Following these requirements when placing the thermostat to ensure the heater functions correctly Make sure that air can circulate around the thermostat Make sure the sun does not shine directly upon the thermostat Do not place the th...

Page 10: ...s do the following figure 8 NOTICE This functionality does not apply to an ON OFF thermostat 1 Connect the two wires of the thermostat to termi nals 4 and 5 of the first air heater 2 Connect the first air heater to the second air heater 3 Repeat for each subsequent air heater PE L 5 4 N 5 4 5 4 5 4 22 C L N PE L N L N PE L N L N PE L N L N 1 2 3 8 22 C L Neutal 4 5 L Neutal 4 5 L Neutal 4 5 1 2 3 ...

Page 11: ...erwise the settings will have no effect 4 5 4 ON OFF thermostat installation To connect the air heater to an ON OFF room thermostat do the following Connect the two thermostat wires to terminal 6 and 7 see figure 10 or the electrical wiring diagram in 11 This is a 24 V connection for the thermostat signal Figure 10 ON OFF thermostat connection NOTICE Never combine these connections with the termin...

Page 12: ...l and for the piping between the heater and the terminal This is the only way the installation will be approved NOTICE Local regulations can require the flue terminal to be placed at least 0 6 m above roof level NOTICE Local regulations can require a minimum distance between the flue terminal and air ventilation openings on the building 5 1 Flue terminals The following flue terminals are compatibl...

Page 13: ...stem when the air heater is heating up This condensate will evaporate if the heater is operating for a longer period of time The forming of condensate depends on the following factors 5 3 1 Air heater type Condensate is especially likely to form in the smaller heaters 25 kW Condensate will most likely not form in the larger heaters 25 kW 5 3 2 Air heater location When an air heater burns frequentl...

Page 14: ...e positioned 5 4 1 2 Installation 1 Create a hole from the outside of the roof CAUTION Make sure no debris or dust gets into the air heater 2 Install the weather collar 3 Carefully insert the flue terminal from the outside CAUTION Do not rotate the cap 4 Put the flue terminal into a vertical position Use a level 5 OPTIONAL If desired fit cover plates These are supplied separately 6 Place the suppl...

Page 15: ...een the flue system and combustible materials of 40 mm Minimum depth of female sockets of 40 mm Minimum slope of horizontal piping of 50 mm m 3 This allows condensate to flow to the heater NOTICE Use brackets that match the flue system Different manufacturers use different connection systems for flue pipes It is not allowed to combine systems from different manufacturers 5 4 3 2 Elements system AL...

Page 16: ...omply with national and local regulations 6 Operating the air heater 6 1 Manual function switch The air heater can be manually controlled with a function switch No Function Symbol Description 0 Off The heater is off The power to the electrical components is interrupted neutral and live The earth connection is not interrupted 1 Auto The heater is in standby mode and ready to use It will start to bu...

Page 17: ...f there is sufficient movement of combustion air through the heat exchanger If the pressure difference is too low the air heater will stop Error L 14 will be shown on the display 7 Commissioning the air heater 7 1 Adjusting the settings Prior to packaging the safety and functioning of each air heater is checked in detail It is also set to the right combustion efficiency In general the heater does ...

Page 18: ...e will automatically end after 10 minutes Figure 18 Using the display 8 Combustion settings In principle it is not necessary to adjust the control shortly after commissioning the air heater When the control does have to be adjusted after a period of use or after installing a new heater this must be done by a qualified person using calibrated equipment DANGER A poor adjustment can lead to overheati...

Page 19: ...nd ionisation cables from the burner unit 4 Disconnect the burner manifold from the gas valve This is a clamp coupling 5 Unscrew the screws that attach the burner mani fold to both ends of the endplates of the burner unit 6 Remove the burner manifold 7 Remove the gas injectors from the burner tube 8 Select the correct injectors see 3 2 NOTICE The injectors have a stamp that corresponds to the diam...

Page 20: ...re 4 L 33 to 38 Internal error Internal error 13 L 43 Overheating Heat exchange sensor is overheated too often 3 9 2 Temporary errors The table below describes the temporary errors that can occur These will disappear automatically after the cause has been resolved Display Error type Description Case E 00 to 04 Internal error Internal error 13 E 05 Overheating Heat exchange sensor is overheated 3 E...

Page 21: ...ffer too much replace the sensor Case 5 Too many flame failures while burning The gas supply is not constant This results in a drop in gas supply pressure while burning and causes the flame to extinguish Check the gas supply pressure while the heater is burning The burner pressure for Low fire is too low This causes the flame to extinguish because it is too small to be detected Check the burner pr...

Page 22: ... already installed do the following 1 Set the thermostat to the lowest setting 2 Close the manual gas valve 3 Turn off the power supply to the air heater using the maintenance switch CAUTION Always check for gas leaks after working on the air heater CAUTION Do not use water when cleaning the air heater CAUTION The heater must be electrically isolated during servicing Water can be used to clean the...

Page 23: ...Clean the inside of the flue fan 9 Check the air supply and the flue discharge for dirt and clean it 10 Reassemble the burner unit If necessary Use new gaskets 10 4 Extensive maintenance in poultry sheds WARNING Air heaters that are used in poultry sheds must be cleaned and inspected after every clean out before disinfection and the spreading of sawdust on the floor CAUTION The heat exchanger can ...

Page 24: ... heat exchanger V2 High low valve with rectifier Figure 20 Electrical wiring diagram DXC60 100 L N 230 Vac PE N L L N PE 11 12 13 14 PE N L M1 4 5 6 7 PE RT Bus com Figure 21 Main connections for installation 20K 25 C F1 5AT 20K 25 C J9 1 J9 3 J9 2 J9 4 J6 1 J6 8 J6 2 J6 9 J6 3 J6 10 J6 4 J6 11 J6 5 J6 12 J6 6 J6 13 J7 1 J7 2 J7 3 J7 4 J7 5 J7 6 J7 7 J7 8 J7 9 J7 10 J12 1 J12 4 J12 2 J12 5 J12 3 J...

Page 25: ...rode GA3400 GA3400 GA3400 3 Ignition cable IB3929 IB3929 IB3929 4 Ionisation electrode GA3402 GA3402 GA3402 5 Combustion fan GA4516 GA4516 GA4517 6 Gas valve GA3314 GA3314 GA3314 7 System fan IP4811 IP4801 IP4813 8 Burner control unit EBM966 GY5901 GY5901 GY5901 9 Pressure switch IB3904 IB3911 IB3904 10 Heat exchange sensor GY3935 GY3935 GY3935 11 Gasket set GA6716 GA6716 GA6716 13 Selection switc...

Page 26: ...ng to appliances burning gaseous fuels 2014 35 EU LVD relating to the electric safety of appliances 2014 30 EU EMC relating to electromagnetic compatibility of appliances 2006 42 EG MD relating to the safety of machinery Goods should be installed and used in accordance with our instructions and with the applicable local and international rules Installation should be done by an authorized qualified...

Page 27: ...27 INSTALLATION MANUAL AIR HEATER TYPE DXC ...

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