IP CAMERA User Manual
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4)
Can’t find equipment via search software after connect to LAN
Make sure the equipment and PC is in the same LAN; if install firewall software, please
close it and try again.
5)
Can find equipment via search software, but can’t visit
If the IP address of IP camera and PC is not in the same Network Segment, you should
change them on the same Network Segment before visit. Network Segment is the first
three number of IP address. If the IP address of PC is 192.168.0.100, so it can only visit
the equipment which IP address is between 192.168.0.1~192.168.0.255.
6)
Can visit via public IP address, but can’t visit via manufacturer’s domain name
Make sure the DNS setting is same as your PC, as below Figure 33, in the search tool,
the DNS 1 and DNS 2 on both side should be same.
Figure 32