Wisdom Sage C150i, Owner'S Manual

21

Obtaining Service

We take great pride in our dealers. Experience, dedication, and integrity make 
these professionals ideally suited to assist with our customers’ service needs.

If your Wisdom Audio loudspeaker must be serviced, please contact your 
dealer. Your dealer will then decide whether the problem can be remedied lo-
cally, or whether to contact Wisdom Audio for further service information or 
parts, or to obtain a Return Authorization. The Wisdom Audio Service Depart-
ment works closely with your dealer to solve your service needs expediently.

Important!

Return authorization must be obtained from Wisdom Audio’s Service 
Department BEFORE a unit is shipped for service.

It is extremely important that information about a problem be explicit and com-
plete. A specific, comprehensive description of the problem helps your dealer 
and the Wisdom Audio Service Department locate and repair the difficulty as 
quickly as possible.

A copy of the original bill of sale will serve to verify warranty status. Please in-
clude it with the unit when it is brought in for warranty service.

Warning! 

All returned units must be packaged in their original packaging, 
and the proper return authorization numbers must be marked on 
the outer carton for identification. Shipping the unit in improper 
packaging may void the warranty, as Wisdom Audio cannot be 
responsible for the resulting shipping damage.

Your dealer can order a new set of shipping materials for you if you need to 
ship your loudspeaker and no longer have the original materials. There will be a 
charge for this service. We strongly recommend saving all packing materials in 
case you need to ship your unit some day.

If the packaging to protect the unit is, in our opinion or that of our dealer, inade-
quate to protect the unit, we reserve the right to repackage it for return shipment 
at the owner’s expense. Neither Wisdom Audio nor your dealer can be respon-
sible for shipping damage due to improper (that is, non-original) packaging.