40_ troubleshooting
troubleshooting
TROubLESHOOTING
If you have trouble operating your camera, refer to the following table.
If the guidelines do not enable you to solve the problem, contact an authorized technician.
Problems
Troubleshooting
Nothing appears on the screen.
y
Check that the power cord and line connection between the
camera and monitor are properly connected.
y
Check that you have properly connected BNC cable to the camera.
y
Check the type of lens.
The image on the screen is dim.
y
Is lens stained with dirt? Clean your lens with soft, clean cloth.
y
Set the monitor or DVR to the proper condition.
y
If the camera is exposed to very strong light, change the camera
position.
The image on the screen is dark.
y
Adjust the contrast feature of the monitor or DVR.
y
If you have an intermediate device, set the 75Ω / Hi-z properly.
The camera is not working properly,
and the surface of the camera is hot.
y
Check that you have properly connected the camera to an
appropriate power source.
he DAY/NIGHT menu does not work.
y
Check that AGC of EXPOSURE SETUP menu is ‘OFF’.
Color is not correct.
y
Check the setting of WHITE BAL SETUP menu
The screen flickers continually.
y
Ensure the camera is not pointing towards the sun.
