Wisenet SNK-B73041BW, User Manual

Page 1: ...SNK B73041BW NETWORK VIDEO RECORDER User Manual ...

Page 2: ...9 Startup Wizard 12 Main Interface NVR Menu 14 14 Popup Menu 15 Main Menu Guide 16 Setup 22 Registering with DDNS 32 Menu Lock 32 Split Mode 32 Record Search 32 Start Sequence Search 33 33 Search Web Application Manager 37 37 System Environment Requirements 40 Web Application Manager Login 40 Live Interface Mobile App 50 50 Android Phones Tablets 51 iPhone iPad Appendix 52 52 Troubleshooting 54 Sp...

Page 3: ...pport for assistance 13 Protect the power cord from being walked on or pinched particularly at the plug level and each ends of the cord 14 Only use attachments accessories specified by the manufacturer 15 Only use the cart stand tripod bracket or table specified by the manufacturer or sold with the system When a cart is used use caution when moving the cart and the device to avoid injury from tip ...

Page 4: ... is being read or written to The red light will illuminate when HDD is installed b Network indicator NET Display network connection and data transfer status c Power indicator PWR If the Blue indicator is on NVR is getting power normally d IR port Receive IR signal from Remote Controller e USB port USB USB USB port Overview of NVR 4_ Overview of NVR USB REC NET PWR a b c d e ...

Page 5: ...with HDMI display devices such as PC monitor f WAN RJ45 Network port Connect with WAN Ethernet cable g Power port Connect with the power supply DC12V 2A included with the device English _5 Overview of NVR HDMI VGA CAUTION RISK OF ELECTRI SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNE...

Page 6: ...of NVR 6_ Overview of NVR ALL Multiple display mode SEL Select key Edit key Rewind key Channel select Numeric key Record key Enter into record search menu Play key MENU Enter into Main menu Exit SUBMENU Go to Submenu Up arrow key Numeric key Down arrow key Forward key Stop manual record stop playing Pause key Left Right key Decrease Increase parameter value of control bar ...

Page 7: ...the size of your hard drive 1 7 HDM I VGA CAU TIO N RISK OF ELECTR I SHOCK DO NOT OPEN CAUTI ON TO REDU CE THE RISK OF ELECT RICAL SHOC K DO NOT OPEN COVE RS NO USER SERVI CEABL E PARTS INSIDE REFER SERVI CING TO QUAL IFIED SERVI CE PERSO NNEL WARN ING TO PREVE NT FIRE OR SHOC K HAZAR D DO NOT EXPOS E UNITS NOT SPECI FICAL LY DESIG NED FOR OUTD OOR USE TO RAIN OR MOIST URE WA N USB REC NET PW R US...

Page 8: ... RISK OF ELEC TRI SHOC K DO NOT OPEN CAU TION TO RED UCE THE RISK OF ELEC TRIC AL SHO CK DO NOT OPE N COV ERS NO USE R SER VICE ABLE PART S INSID E REFE R SER VICIN G TO QUA LIFIE D SER VICE PER SON NEL WAR NING TO PRE VEN T FIRE OR SHO CK HAZ ARD DO NOT EXPO SE UNIT S NOT SPEC IFICA LLY DES IGNE D FOR OUT DOO R USE TO RAIN OR MOIS TUR E WA N HDMI VGA CAUTION RISK OF ELECTRI SHOCK DO NOT OPEN CAUT...

Page 9: ...a user name and password for your device Password MUST be 8 13 characters long When password is 8 9 characters long it should be with at least a combination of letters digits and special symbols If it is 10 13 characters long it should be with at least a combination of two types of characters 4 or more contiguous or repeated characters or key arrangement are prohibited for example 1111 1234 abcd q...

Page 10: ...assign an IP address to NVR If the NVR fails to obtain an IP address refer to the NVR Router Guide If the problem still cannot be resolved contact technical support 2 Date Time Set the date time date format time NTP DST 3 Disk Any new disk connected must be formatted before use Click on Select to highlight the hard drive to be formatted Click on Format HDD and the user login box will appear Enter ...

Page 11: ... the NVR will be automatically reflected in the Mobile Viewer ID and you can use the Mobile Viewer immediately by entering the ID password of the NVR 6 Summary Shows system and network status of NVR 7 Click on Finish to finish setting of startup wizard M M You can click on Don t show this window next time if you do not wish to have the wizard setting to appear next time English _11 NVR Boot up ...

Page 12: ...eans common Recording means Motion detection recording Component Name Function a Channel Name Display channel name b Date Time Display current date and time c The signal icon The level of the signal strong or weak d Video Loss Wireless Camera is off line e Manual Recording Enable or disable manual recording f Manual Capture Make a snapshot of current video g Instant Playback Make playback of the l...

Page 13: ...mode in sequence o Play Access video retrieval page p Stream Switch HD or SD optional q Preview Policy Realtime There is no delay of video but it is not that smooth Smooth There may be some delay of video but it is smooth Balanced Take both realtime and smooth into consideration at the same time r Connection state Displays the network connection status s Manual mode Sets manual recording mode t Sy...

Page 14: ...r into Pop up Menu Now you could perform parameter setting and operate on Main Menu Multi screen Record Search Sequence and Brightness settings The options in the pop up menu may vary slightly according to different parameter settings and application environment The options in the menu will be explained in detail in the following chapters 14_ NVR Menu ...

Page 15: ...ult Upgrade Parameter Management Auto Reboot IP Camera Maintain IPC Upgrade Load Default Information Information Network State Multi User Device Disk Disk Cloud Cloud Alarm Motion Motion Exception Exception Record Record Record Record Schedule Capture Capture Capture Schedule Network General Email General PPPoE Port Configuration Email Configuration Email Schedule DDNS DDNS English _15 NVR Menu ...

Page 16: ...nnel of wireless camera Camera Version Wireless firmware version Pair Click the channel button to do pairing M M Only the user admin can see Wireless Camera menu Live Go to Setup Channel Live Live to enter into the interface Alias Set the channel name to be displayed on the live screen Position Select the position of the set channel name Date Format Select the date format to be displayed on the li...

Page 17: ...t an area where motion is detected M M Click to display the detailed setting window Video Cover Go to Setup Channel Video Cover Video Cover Privacy Zone is to block certain area s in the camera s field of view on live video of selected channel 1 Select the number of the zone s to be blocked 2 Click Enable Privacy Zone to adjust the position of the zone 3 Click Apply to save the setting English _17...

Page 18: ... Record Schedule to enter recording schedule for the NVR Schedule interface Select the channel and the date to be set One week s schedule can be set The record schedule of the current channel can be copied to any other channel or all channels M M In the Record menu and Record Search menu when no colors are presented it means there are no recordings during that time Green stands for normal record a...

Page 19: ...or SubStream lnterval 4s 8s 25s 1Min 10Min 30Min Hour Manual Capture Enable Disable manual capture M M You can click on the icon in the live window to manually capture the image with your mouse Capture Schedule Go to Setup Record Capture Capture Schedule Normal Conventional capture setting Motion Motion detect capture setting English _19 NVR Menu ...

Page 20: ...ing schedule for the NVR Event Type Support three abnormal types No Space on Disk Disk Error and Video Loss No Space on Disk When camera detects object moving alarm will be activated Sensitivity is subject to the actual application environment test Sensitivity is adjusted according to the sensitivity of moving object detection and parameters are modified by combining the area setting Disk Error Al...

Page 21: ...multiple NVRs in a LAN make sure their MAC addresses are different DDNS Go to Setup Network DDNS DDNS to enter into the menu interface User may set DDNS in any one of the above 3 network connection types after applying dynamic domain service User may remotely access the NVR through domain by using browser in the form of http applied domain mapped HTTP port number When using DDNS domain name to acc...

Page 22: ... registered account 2 From the top menu bar select MY DDNS 3 Click the Register Product tab 4 Select DDNS button 5 Enter the product ID 6 Select a Type and specify the Model 7 Specify the product location with a description if necessary 8 Click Product Registration The product will be added to the product list that you can check NVR Menu 22_ NVR Menu ...

Page 23: ...server smtp gmail com Password Enter the password of the SMTP server user Sender Sender s mail address which must correspond to the server used For example mailbox aaa gmail com should correspond to server smtp gmail com Receiver 1 2 3 Recipient s mail address used to receive alarm image and message from NVR side If system alarms continually and sends email images frequently save the images to ano...

Page 24: ...t the channel and the date to be set One week s schedule can be set The record schedule of the current channel can be copied to any other channel or all channels M M Blue stands for Motion Email will be sent in case of object motion Green stands for System Email will be sent in case of System e g No Space on Disk Disk Error Video loss etc NVR Menu 24_ NVR Menu ...

Page 25: ... 1 To use the cloud backup you need to register your email first For the detail please refer to the page 23 2 Register an account on https www dropbox com 3 Configure network to ensure NVR is under network 4 Configure Cloud Enable Cloud and set the channel Enable Motion Detection to have it capture pictures when motion detection happens 5 Driver Name refers to the name created in the folder of Dro...

Page 26: ...e check Date and Time Go to Setup System General Date and Time Date and Time User may set Date Time Date Format Time Format and Time Zone NTP Settings Enable NTP Enable Disable NTP function Server Address Select NTP server time windows com time nist gov pool ntp org M M When NTP function is set to Enable system will calibrate the system time at every 00 07 50 and every start up DST Settings Enter ...

Page 27: ...is 8 9 characters long it should be withat least a combination of letters digits and special symbols If it is 10 13 characters long it should be with at least a combination of two types of characters 4 or more contiguous or repeated characters or key arrangement are prohibited for example 1111 1234 abcd qwerty Set user password Administer is authorized to set user common user s authority Log Searc...

Page 28: ...able or disable the function or set password Maintenance Log Go to Setup System Maintenance Log User may search log information in different period of time Click Backup to save all the log information NVR Menu 28_ NVR Menu ...

Page 29: ...rade to enter the Device interface and select the updating file in USB to execute M M Do not take out the USB memory or cut off the power during upgrading When the update is done system will be automatically restarted After about 5 minutes the upgrading will be finished It is recommended to load ex factory default after upgrading Parameter Management Go to Setup System Maintenance Parameter Manage...

Page 30: ...ck to Preview mode with no any operation within the set auto maintain time IP Camera Maintain IPC Upgrade Go to Setup System IP Camera Maintain IPC Upgrade to enter into the interface Click to do firmware upgrade of Wireless Camera Load Default You can initialize the system to the ex factory default Select channel to be restored and Click Load Default You can restore the color settings motion dete...

Page 31: ...mation Information to enter into the interface Network State Go to Setup System Information Network State to enter into the interface Displays the network connection status Shutdown Click icon Shutdown to enter into the interface English _31 NVR Menu ...

Page 32: ...ll authorization of menu operation and users have limitations for authorization and have to get authorization from administrator Split Mode There are many display modes in video channel including single channel display SEQ display and split mode Record Search Click icon on the toolbar to enter into the Record Search interface to search and playback Refer to former section for specific operating me...

Page 33: ...ls must not be more than 4 Playback interface You can use the Playback Control bar to operate the Fast Forward X2 X4 X8 and X16 Rewind X2 X4 X8 and X16 Slow play 1 2 1 4 1 8 and 1 16 speed Play Pause Frame When playback ends NVR will remain in the playback interface Time Axis setup file clip and zoom in out The NVR supports the processing control bar function when playing back record files Time Ax...

Page 34: ...ton to go to previous page when viewing events except the first page When viewing the first page click this button to display the event list in the first page Next page Click the button to go to next page when viewing events except the last page When viewing the last page click this button to display the event list in the last page Jump If you click on a number you will move to that number s page ...

Page 35: ...16 speed Fast forward Click to play at 16x 8x 4x 2x speed Open file Open Directory Expand pack up the list Screenshot Save path C Users Administrator SVideoPlayer picture Cut Save path C Users Administrator SVideoPlayer video Full screen display Never on top Always on top On top during playing Window Division 1 4 9 16 channels optional Add folder or file Playback mode Single Order Repeat one Repea...

Page 36: ...and search again In this page user may search details by date time channel and record type The relevant operations are as follows Previous page Click the button to go to previous page when viewing events except the first page When viewing the first page click this button to display the event list in the first page Next page Click the button to go to next page when viewing events except the last pa...

Page 37: ... Ver 11 10 9 8 Mozilla Firefox Ver 51 x or lower Google Chrome Ver 44 x or lower Safari 10 10 or above DirectX DirectX 11 Direct3D Acceleration Function Ethernet Adapter 10 100M Ethernet Adapter IE Microsoft Internet Explorer Ver 11 10 9 8 WirelessPlugin Download and Installation If your computer system is Windows 7 you may need to setup the user authority for remote control or you may be unable t...

Page 38: ...et options Security Internet Custom level Enable the options Download and installation of plugin for IE Enter IP address of NVR in address bar of IE for example http 192 168 2 173 80 Click on Download and then click on Run in being Downloaded File Security Warning box Click on Install in the dialog box Setup WISENETPlugin Web Application Manager 38_ Web Application Manager ...

Page 39: ...r of Mac SAFARI for example http 192 168 2 173 80 and click on download to download the plugin Locate the downloaded plugin WirelessPlugin dmg and double click on it Install the plugin by double clicking on WirelessPlugin pkg Click on Continue Install Enter user name and password for login to Apple computer Click on Install Shut down to finish installation English _39 Web Application Manager ...

Page 40: ...r In this case please install the plugin unavailable on the CD provided WirelessPlugin_Windows_YYYY_MM_DD exe for Windows system and WirelessPlugin_Mac_YYYY_MM_DD dmg for Mac Web Application Manager Login After plugins installation please input user name and password select Main Stream or Sub Stream In general select main stream for intranet and sub stream for extranet and input HTTP port number T...

Page 41: ...ideo on Live window Close all the Live channels Original proportions Stretch Click to maximize the current window to full screen Right click to popup menu option and select Exit Full Screen Record switch the remote record switch of client Record will be automatically saved to a specified position on PC after the function is enabled Snapshot Capture the selected live image and save it to a specifie...

Page 42: ...c time quantum On the time axis red part stands for Motion yellow stands for normal record and original part stands for no record during this period Before playback choose to enable playback 4 channels synchronously If you tick select that means the selected channel will playback synchronously otherwise you could separately control the channels playback Thirdly start playback Click to start record...

Page 43: ...264 AVI or MP4 H 264 is set as default Snapshot function Move the mouse curse to the channel you want to capture and click icon to capture the live images remotely After capturing the images successfully a path prompt box will be popped up The captured file will be saved as bmp format Record file download Click download icon on the control bar to display all the matched record file according to th...

Page 44: ...Network Device and System Display When you click the Display option sub options of Display Settings and Schedule are displayed Live Displays the currently playing live screen Motion You can set the Motion area Privacy Zone You can set the Privacy Zone Web Application Manager 44_ Web Application Manager ...

Page 45: ...tting Green stands for Normal record Yellow stands for Motion detection Capture Capture Channel Select channel Stream Type Select MainStream or SubStream lnterval 4s 8s 25s 1Min 10Min 30Min 1Hour Auto Capture Enable Disable auto capture Manual Capture Enable Disable manual capture Capture Schedule Channel Select channel Normal Conventional capture setting Motion Motion detect capture setting Engli...

Page 46: ... can set parameters as required If you change Network type to PPPoE NVR will automatically restart to make the setting effective DDNS DDNS After user applies for DDNS service you could enable DDNS function under any one network type mode Static DHCP and PPPoE And you may remotely visit the NVR through domain name http domain name HTTP port No When visiting NVR by using DDNS user should make sure p...

Page 47: ...TTPS Enable Enable Disable Certificate Type Default Custom Device Click Device to unfold its sub options HDD HDD User may check HDD status of NVR and overwritten time Detail setting should be consistent with NVR local setting Cloud Storage User may set the relevant parameters of Cloud Storage Detail setting should be consistent with NVR local setting English _47 Web Application Manager ...

Page 48: ...ailed setting should be consistent with NVR local setting Users User may configure user name and password and detailed setting should be consistent with NVR local setting Maintenance Load Default User may remotely restore default parameters of NVR with same setting method as that of NVR Firmware Update User may remotely update NVR system Web Application Manager 48_ Web Application Manager ...

Page 49: ...address software version IE version and hardware version of NVR Local Setting User may set Record Path save Live record and Playback clip file Download Path for remote file Snapshot Path for captured pictures Interval for switching record files Packaging time and File type h 264 AVI and MP4 Logout Click to log out and return to the login interface English _49 Web Application Manager ...

Page 50: ... to install 2 After installation open WiseView and select Device Then click to add new device Scan QR code under Information page of system on local NVR Then input client port user name and password and then click Save to log in to the device Mobile App 50_ Mobile App Mobile App ...

Page 51: ... icon to install 2 Open WiseView and go to Device Click to add new device Scan QR code under Information page of system on local NVR Then input client port user name and password and then click Save to log in to the device English _51 Web Application Manager ...

Page 52: ...l keys are functional Why Operate again by aiming the remote controller at the IR receiver on front panel If it still doesn t work please check if the batteries in the remote controller are dying If not check if the remote controller is broken I want to take out HDD from my PC and install it in NVR Can it work All HDDs supported by the system can be used But remember once NVR runs the data on your...

Page 53: ...ideo cable otherwise the ports will be damaged 5 Please check the HDD cable and data cable regularly to see if they are ageing 6 Please prevent video signals of NVR from being intervened by other electronic devices and prevent the HDD from being damaged by static electricity and induced voltage If the network cable is frequently plugged it is suggested to replace connecting line regularly or the i...

Page 54: ...channel Mode Manual Schedule Continuous Event Event Pre Post Event Video Loss Motion Sensitivity Level 1 8 Overwrite modes Off On Pre alarm Min 1sec Post alarm Up to 5min 30 sec 1 2 5min Search Playback Playback bandwidth Up to 8Mbps 4ch simultaneosly Max 2Mbps per channel Search mode Date time Event Motion Playback function Fast forward backward 2x 4x 8x 16x Slow forward 1 2x 1 4x 1 8x 1 16x Step...

Page 55: ...rity Password Protection 7 Admin Users Interface Monitors VGA 1 VGA 1 024x768 1 280x1 024 1 280x720 1 440x900 1 920x1 080 HDMI 1 HDMI 1 024x768 1 280x1 024 1 280x720 1 440x900 1 920x1 080 Simulatneous Output VGA and HDMI Alarm Remote notification Notification via e mail Connections Ethernet 1 RJ45 10 100 Base T USB 2 USB Ports Front Rear Application Support Mouse Remote control General Color Mater...

Page 56: ...Dimension Unit mm inch Appendix 56_ Appendix ...

Page 57: ...ay copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with t...

Page 58: ... if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License w...

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Page 64: ...shed by the Free Software Foundation 14 If you wish to incorporate parts of the Library into other free programs whose distribution conditions are incompatible with these write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals ...

Page 65: ...ronic accessories should not be mixed with other commercial wastes for disposal Correct disposal of batteries in this product Applicable in the European Union and other European countries with separate battery return systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working l...

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