If there is anomalies caused by illegal operation, such as fixed screen, can not operate
etc., all can be got right after reset it through the "RESET" which in the side of the device
and then turn on device again.
五、
Frequently Asked Questions
①
The players can not boot
• Check battery with power or not
• Connect the adapter and check again
• If it still can not boot after charging, please contact our customer service.
②
The earphone can not hear sound
• Check the volume is set to 0 or not.
• Check the earphone connection is OK or not
③
Button does not work
• Please confirm whether the electronic lock is locked or not. If locked, try again after
slipping upward lock or power button to unlock.
④
Serious noise
• Check the earphone plug is clean or not, dirt can cause noise.
• Check the music file is damaged or not. Try to confirm it by playing other music. If the file
has been damaged, it may cause very serious noise or skips.
⑤
The screen garbled
• Check that you have set the correct language or not. You can find and set it in <
Settings> -- <System settings> -- <Language selection>.
⑥
Can not download files
• Make sure the computer and player is properly connected
• Check the storage space of memory is full or not
• Check the USB cable is damaged or not
