7
Troubleshooting
7.1 Error messages in the display software
Information in the software manual
Information on errors messages in the display
software is to be found in the corresponding
software manual.
7.2 Damage to the device
NOTICE!
Damage due to improper repair of material
damage!
The improper repair of material damage to the
device can result in additional material
damage.
– Stop operating the device in the event of
material damage.
– Only allow Customer Service to repair the
device.
If there is any visible external damage, proceed as follows:
1.
Shut down the device (
).
2.
Contact Customer Service (
7.3 Troubleshooting
Fault description
Cause
Remedy
Implausible measurement
result
The watch or watch
movement is not posi-
tioned correctly.
Re-position the watch or watch movement
(
Chapter 4.2 “Positioning the watch and
starting a measurement automatically”
Diagram with interference
Signal setting too
strong/weak.
Regulate the signal strength. Information on
how to do this can be found in the corre-
sponding software manual.
The LED in the base of the
device does not light up/
flash (ChronoMaster Air
only)
The slide switch is not
in the “ON” position.
Move the slide switch to the “ON” position.
Improper repair of damage
24.03.2021
Precision measuring device ChronoMaster / ChronoMaster Air
40
Summary of Contents for ChronoMaster
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