WITURA CORPORATION SDN BHD
Office Address:
18-8-C, Gurney Tower, Persiaran Gurney, 10250 Penang, Malaysia. Tel: 604 - 228 9053 Fax: 604 – 228 9054
URL:
http:// www.witura.com
Email: sales@witura.com
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Phenomena Trouble
Trouble
Shooting
Warn indicator stay
bright for long time
Failed in login onto
GSM network
1.
The signal is too weak Please move the terminal to the
place where signal is stronger.
2.
Check whether antenna is connected well.
3.
SIM card is locked. Please contact the service provider.
Power indicator isn’t
bright
Having not connect
to power supply
1.
Check whether the adapter is connected well.
2.
There is some trouble with the power adapter
Please contact the terminal provider.
Only free numbers
can be called out
The residual money
on SIM card is too
less
Add money to the SIM card
Can’t hear of sound
during calls
The malfunction on
the telephone
Change the connected telephone with a good one
Poor voice quality
during calls or there
is echo during calls
The voice volume is
too high or the
signal of GSM
network is too weak.
1.
Adjust the voice volume to be lower.
2.
The local signal is too weak. Move the terminal to the
place where signal is stronger.
3.
Make the antenna is longer from the telephone
4.
The voice quality of the connected telephone isn’t good.
Change the connected telephone
5.
Trouble on the network.
No ringing sound
The malfunction on
the telephone
1.
Malfunction on connected telephone
2.
Malfunction on terminal. Please contact the terminal
provider.
Incoming calls can’t
be answered
The connected
telephone does not
match the terminal or
forbidding answering
incoming calls are set
1.
Chang the connected telephone with a suitable one.
2.
Forbidding answering incoming calls is set.
Please contact the service provider.
