Tips
43
b. The
Add New Hardware Wizard
should appear.
c. Select the recommended path for installing the
driver.
d. During the installation, a pop up message appears
warning that the driver has 'not passed Windows
Logo testing' - select
Continue Anyway
.
e. Complete the
Add New Hardware Wizard
.
3. The PC connector side of the USB cable is connected
to a USB port on your PC
4. The Pen connector side of the USB cable is connected
to the USB outlet on the Pen
Top Panel
.
If you have followed all the above steps and you are still
having problems, it may be that the
WizCom Pen
USB
Driver has only been partially installed. To rectify this:
1. Make sure the Desktop is NOT running (if you can see
the icon in the notification area of the Windows
taskbar, right-click on it and select
Exit
to completely
shut down the application).
2. Connect the Pen to the PC with the USB cable as
explained above in steps 3 and 4.
3. Access the Windows Device Manager as follows:
a. Right click the
My Computer
icon from the
Windows desktop.
b. Select
Properties
.
c. Select the
Hardware
tab.
d. Click on
Device Manager
.
(Alternatively, from the Windows taskbar, go to
Start
/
Settings
/
Control Panel
and click on
System
/
Hardware
/
Device Manager
).
4. Open
the
Imaging Devices
folder of the
Device
Manager
.
5. If
the
WizCom Pen
appears listed - with a yellow
exclamation mark
- it means the driver has not been
successfully installed.
6. Right click this icon and select
Update Driver
.
Summary of Contents for InfoScan TS Elite
Page 1: ...InfoScan TS Elite User Manual...
Page 2: ......
