WMF 2000 S, Service Manual

Page 1: ...coffee wakes up the world Service Manual ENGLISH Coffee Machine Series 2000 S Edition 11 2010 ...

Page 2: ... 3 3 Last maintenance date submenu 10 3 4 Temperature submenu 10 3 5 Submenu cleaning 10 3 6 Submenu error list 11 3 7 Submenu portioner 11 3 8 Submenu key operator 11 3 9 Submenu milk 11 3 10 Submenu standards factory service customer 12 Factory service customer menu 1 Factory service customer menu 2 Factory service customer menu 3 Factory service customer menu 4 Factory service customer menu 5 3...

Page 3: ...he boiler 21 5 6 Filling the steam boiler 21 5 7 Exchanging control battery at F 157 22 5 8 Check pressure reducer 22 5 9 Depressurization 22 5 10 Descaling 22 5 11 Customer Care 22 6 Beverage data 6 1 Beverage data overview 23 Overview of beverage data main menu e g cappuccino 23 6 2 Additional laptop setting options KonfigTool 23 7 Error messages and events 7 1 Display messages 24 7 2 Error list...

Page 4: ...3 1 Service Maintenance 1 3 kW 37 11 3 2 Service Maintenance 1 5 5 kW 37 11 3 3 Service Maintenance 1 Additional Choc 38 11 3 4 Service maintenance 2 years 38 11 3 5 Service maintenance routine 2 years 39 Machine without choc Additional work for machines with choc Additional work for worn grinding disks 11 4 Revision 39 ...

Page 5: ...libration from Software Version 1 1 1 on Update software to current status only possible with laptop program KonfigTool Set beverages according to customer specifications Customer setting recipes buttons or by KonfigTool product configuration Enter service point only possible with KonfigTool Save data wDefaults Customer Service Backup machine data on laptop 1 2 Checklist for setup Update software ...

Page 6: ...he filling amount setting is too small for large vessels use the pot recipe Enter service point only possible with KonfigTool Save data in service memory Service Program Machine data Standards Customer Service Backup machine data on laptop Before regular operation Rinse the pipes dispense three cups of hot water Push the steam button for about 10 seconds Perform the cleaning cycle Fine setting of ...

Page 7: ...ion displayed Setup start date service Date of next maintenance service Next descaling care info descaling Next filter change care info filter Additional maintenance counters under machine data counters brewer 2 2 2 Where is cleaning info displayed Time elapsed since last cleaning care info cleaning How long since last cleaning Last 100 cleaning operations with date and time care report Service in...

Page 8: ...heck up 15 000 brewings Maintenance service 30 000brewings Revision 90 000 brewings Grinder maintenance counter Counter relevant to grinder maintenance in portioner menu maintenance message only displayed in Key Operator mode Control display for grinder disk For the maintenance report Choc portioner maintenance counter Counter relevant to choc portioner maintenance in portioner menu maintenance me...

Page 9: ...aintenance 18 000 cycles 1 choc cycle counts 3 1 topping cycle counts 1 With twin choc the portioner and the motor should be replaced as soon as the first counter for choc reaches the limit Boiler counter total amount of water in boiler amount of water since last descaling Steam boiler counter total amount of water in steam boiler amount of water in steam boiler since last descaling Switching off ...

Page 10: ...ing range 85 100 C default 96 C Setting range 110 to 130 C default 128 C Changing the steam boiler temperature leads to great changes in the dosage of milk and milk foam Changes are not recommended 3 5 Submenu cleaning Number of cleanings performed and to be performed Number of mixer rinsings performed Number of milk system cleanings performed Time until request for cleaning forced cleaning Delay ...

Page 11: ...nt will be detected automatically via levelling portioner can be adjusted here Offset will be detected automatically via levelling portioner can be adjusted here Gradient will be detected automatically via levelling portioner can be adjusted here Only the maximum dosage amount can be set for the powder portioner default 150 A detection of the idling current is not possible 3 8 Submenu key operator...

Page 12: ...uration of powder dosing OEM Customer selectable McDonalds USA No Configuration of grinders will be detected automatically see chapter portioner Configuration of powder dosing will be detected automatically see chapter portioner Factory service customer menu 2 Steam boiler available Steamer selectable Fresh milk Cappuccino valve Aquaflex available Steam boiler will be detected automatically at the...

Page 13: ...e set manually MDB or serial Factory service customer menu 4 Operation mode grounds container External grounds disposal through counter button pre selection for decaf brewing instead steam button daylight saving time set Grounds disposal through counter must be set manually default internal Decaf must be set manually Daylight saving time automatic change to daylight saving time can be activated Fa...

Page 14: ... due to wear The Key Operator also has access to maintenance routines component tests and the counters in the machine data This access is protected by a customer check up PIN If Key Operator is activated only the cleaning cycles are available to the customer Customer check up filter change and filter rinsing are available in the service routines menu Maintenance messages in Key Operator mode Custo...

Page 15: ...r 36 000 portionings choc Parts to be replaced Powder portioner Portioner drive Replace battery control at F 157 The battery of the control unit must be replaced when the error message F 157 is reported Procedure for battery replacement analog service maintenance error message report F 157 Reset with C on display counter Counters see machine data wcounter wbrewer wbrewer Reset with C on display Co...

Page 16: ...e additional languages Load predefined machine Page cleaning Deactivate forced cleaning Set last descaling date Deactivate display of descaling message If these settings are changed customers must principally be made aware in writing of the risks of clogging and malfunctions due to descaling and lack of cleaning Page maintenance dates Contact data of service technician with phone number Page PIN B...

Page 17: ...otor Run brewer to end switch Run brewer up Run brewer down End switch 0001 end switch contacted Current mA Display value during procedure 4 3 Submenu portioner Test right grinder Test left grinder Current mA Value during portioning procedure is displayed During the test the grounds container must be in position and the adjustable screen closed as the brewer receives the coffee powder during the t...

Page 18: ...ing tests Heating units display of condition and current temperature Level feeding button The level in the steam boiler is lowered via the steam valve button The level in the steam boiler is raised by the supply valve Liquid level the current capacitative value of the sound is displayed The trigger value at which the steam boiler is detected as full is 180 digits Normally the full value is at 212 ...

Page 19: ...10 Grounds container Display if the micro switches switch the 24V circuits of the grounds container and the adjustable screen 4 11 Fan Test of function and current consumption 4 12 Power status Report power failure to the control unit 4 13 Submenu chocdispenser Test choc valve Test the portioner the choc valve is also addressed Test mixer motor 4 14 Submenu choc2dispenser Test choc valve Test the ...

Page 20: ... cleaning cycle can be interrupted A descaling cycle can be interrupted Attention If a cleaning or descaling cycle has been interrupted adequate measures must be taken to ensure that no residues of cleaning or descaling agents remain in the machine In this case cleaning or descaling must be repeated The reset of the customer settings program is treated in the same way by the software however does ...

Page 21: ...kes no difference if it has already been filled or not Excess water is discharged into the drip tray via the expansion tube During normal operation an empty boiler does not automatically fill itself when the steam boiler electrode is touched In machines without steam boiler filling is always run for 300 seconds during first putting into operation 5 6 Filling the steam boiler At the first setup of ...

Page 22: ...constant water supply Procedure see chapter Setting pressure reducer 5 9 Depressurization Temperature and pressure are reduced under control also in cases of overpressure e g following a malfunction of the heating switch and overheating of the boilers Before opening the screw connections in the boiler water system this routine must be run for safety reasons 5 10 Descaling Turbo descaling The desca...

Page 23: ...se Milk set dosage time 1 e g milk and 2 e g foam and beverage specific foam quality Jet Start Jet Stop Laufzeit Zumischventil wie für Americano 6 2 Additional laptop setting options KonfigTool Page customer general item pretreatment User defined pretreatment setting possible Pressing pre infusion wet pressing warm rinse Page customer general item variety text Random variety text Page general Mult...

Page 24: ...ct If temperature in boiler or steam boiler is too low If grounds container was drawn out for more than 5 seconds During automatic following first heating or manual via warm rinse button warm rinse Milk container empty next to machine Beans left idling current detected Milk container empty under machine Cleaning messages Brewing unit not detected following closing of door or inserting of grounds c...

Page 25: ...No malfunction memory 2 F2 Brewer without electricity 195 5 F5 Brewer shutoff 198 6 F6 Brewer over current 253 7 F7 Brewer timeout no electricity 254 26 F26 Portioner current malfunction 1 36 F36 Current malfunction Portioner 2 3 46 F46 Current malfunction Portioner 3 not implemented 5 not implemented 87 F87 Boiler sensor damaged 40 88 F88 boiler excess temperature 39 89 F89 boiler heating time 41...

Page 26: ...owmeter malfunction during brewing 241 162 F162 flowmeter malfunction during cleaning 242 163 F163 flowmeter malfunction during checking 243 164 F164 flowmeter malfunction during hot water dosage 244 165 F165 flowmeter malfunction during choc dosage 245 166 F166 flowmeter malfunction during DK feeding 246 167 F167 flowmeter malfunction during descaling 167 170 F170 Automatic steam wand sensor shor...

Page 27: ...119 Defaults into flash 9120 Machine cleaning in progress internal 9125 internal Milk foam cleaning in progress internal 9126 internal Cleaning was interrupted due to an error in the cleaning program 9136 Display cleaning obligation Mixer cleaning in progress internal 9180 AD transformer ready for developers only internal 9236 9248 Malfunction in level sensor 9248 9256 Auto detect malfunction Righ...

Page 28: ...ve not detected but choc topping portioner detected 9264 9265 Auto detect malfunction Milk pump detected but no cappuccino valve detected or milk pump not detected but cappuccino valve detected 9265 Power supply reports voltage too low External mains voltage 9268 Pump switches to pressure lowering mode Info button number Pump pressure lowered The beverage number is entered into the laptop Info col...

Page 29: ...WS off RST_k_PWSOFF 46 Reset via service mode RST_k_SERVICE 47 Reset via timer mode ON RST_k_TIMERON 48 Reset via timer mode OFF RST_k_TIMEROFF 49 Reset via cleaning cycle with switch off RST_k_RMASCHOFF 50 Reset via cleaning cycle RST_k_RMASCH 51 Reset via choc cleaning RST_k_RSHOK 52 Reset via cleaning milk RST_k_RMILCH 53 Reset via boot access RST_k_BOOT 54 Reset unknown RST_k_UNKNOWN 55 Rest a...

Page 30: ...nds to setting no 1 espresso See chapter troubleshooting or user manual or respective error massage no 161 if powder is too fine Cream grinder left side Open the setting wheel for a total of 18 turns grinding disks with 2 fixing screws Open the setting wheel for a total of 20 turns grinding disks with 3 fixing screws This setting corresponds to setting no 5 cream fineness 2 turns of the setting wh...

Page 31: ...sure on pressure gauge Set pressure to 1 8 bar at pressure reducer Finish test machine is turned off Dismantle setting equipment and remove auxiliary nipple Replace filler cap Setting pressure reducer with KonfigTool Adjust test environment set pressure reducer start Remove filler screw cap Screw auxiliary nipple to accept plug in connector into the water tank filler Mount auxiliary tool on filler...

Page 32: ...lk foamer first by means of the milk storage temperature first use one of the nozzle enclosed in the delivery 2 step now select the optimal milk nozzle by means of required dispensing temperature of the milk foam first try the nozzles enclosed in the delivery If the required milk foam temperature can not be achieved choose another nozzle Information the temperature can be influenced additionally b...

Page 33: ...tention Foam volume in 50 40 30 Switch off temperature Steamer 68 68 68 68 Foam quality 90 60 50 do not set 45 Pump start temperature air pump 28 28 28 Pump stop temperature air pump 67 67 47 Steamer override is default Yes Yes Yes Yes Override function allows further steaming after temperature switching off Adjustable in the menu Adjustable via Konfig Tool ...

Page 34: ...34 WMF 2000 S Service Manual Edition 11 2010 WMF 2000 S Service Manual 11 Maintenance concepts figure maintenance concept WMF 2000 S with different brewing capacities per year ...

Page 35: ...zzle 1 30 green 33 2317 8000 1 3 nozzle 1 40 white 33 9516 9000 1 4 nozzle 3 0 beige 33 2046 0100 1 5 plug clean adapter 33 2427 5000 1 6 silicone hose 00 0048 4948 100cm 7 milk foamer complete 33 2259 8000 1 Brewer 8 o ring 33 7006 5190 1 9 o ring 33 0398 4000 1 10 o ring 33 0394 4100 1 Parts Choc 11 mixer spout 33 2296 2000 1 12 o ring 33 2381 7000 1 13 hose 00 0048 0064 25cm HW spout 14 o ring ...

Page 36: ...r complete 33 2259 8900 1 Brewer 8 o ring 33 7006 5190 1 9 o ring 33 0398 4000 1 10 o ring 33 0394 4100 1 Parts Choc 11 mixer spout 33 2296 2000 1 12 o ring 33 2381 7000 1 13 hose 00 0048 0064 25cm HW spout 14 o ring 33 0398 4000 1 Steamer 15 o ring 33 0395 3000 1 Grease 16 grease for o rings 33 2179 9000 1 Manual 17 Manual Customer care 33 2508 5000 1 Customer check up routine Replace parts of co...

Page 37: ... piece 33 2295 6000 1 4 safety ring 33 1471 9000 1 5 connection 33 2049 0000 1 Steamer 6 o ring 33 2503 6000 1 7 o ring 33 0395 3000 1 Combi spout 8 steam nozzle complete 33 2824 6400 1 9 y piece 33 2266 6000 1 11 3 2 Service Maintenance 1 5 5 kW Maintenance set 1 WMF 2000 S 5 5 kW 1x yearly 33 2853 6000 Nr Description Order number Amount 1 customer check up kit 33 2853 5000 1 Brewer 2 connection ...

Page 38: ... 2376 8000 1 6 mixer complete 33 2820 1000 1 11 3 4 Service maintenance 2 years Assembling service maintenance 2 MS 2 every 2 years does not depend on the brewing capacity During service maintenance 2 the maintenance set 1 has to be assembled additionally Maintenance set 2 WMF 2000 S every 2 years 33 2853 7000 Nr Description Order number Amount Ventilation system 1 fan compl 33 1662 1200 1 2 drain...

Page 39: ...en ended wrenches Wire cutter Flat nose pliers Machine without choc Preparing the machine Open coffee machine Replace fan and suction hose Replace safety valves Replace solenoid valves Replace steam nozzle and Y piece Replace spout Fit milk hose Replace battery Replace coffee delivery Replace brewing unit Close coffee machine Restarting Settings Additional work for machines with choc Replace mixer...