WMF 5000S, Service Manual

Page 1: ...WMF 5000S Service manual KMT Technical Support Revision 03 2015 Rev 01 ...

Page 2: ...Software description part 1 WMF 5000S Software description part 2 WMF 5000S event and error list Applicable documents Customer documents Planning information User manual Technician documents Piping schematics Electrical schematics Wiring schematics Spare parts lists Technical circulars Technical service instructions These documents are subject to change Please try to keep these documents up to dat...

Page 3: ...Change history 3 Change history Rev 01 1st edition for series launch ...

Page 4: ...neral tasks 7 1 2 2 Recommended water filter 7 1 3 Initial start up with the aid of the technical information 8 1 3 1 Goal of the technician information 8 1 3 2 Workflow technician info 8 2 Service 11 2 1 Brewer 11 2 2 Distance between angle sensor and brewer spindle magnet 12 2 3 Espresso pump 14 2 4 Pressure reducer setting 15 2 5 Grinders 16 2 5 1 Grinder grinding degree setting 16 2 6 Power st...

Page 5: ...00 brewing cycles or 1 x annually 24 4 1 Care kit Easy Milk Dynamic Milk 24 5 Service maintenance 1 every 60 000 brewing cycles 25 5 1 Service maintenance 1 Easy Milk Dynamic Milk 25 6 Service Maintenance 2 every 2 years 26 6 1 Service maintenance 2 Easy Milk Dynamic Milk 26 7 Service maintenance Choc Topping after 6 000 mixer cycles 27 7 1 Maintenance set Choc Topping 27 8 Service maintenance Eas...

Page 6: ...chine owner operator The work must be carried out by authorised installation technicians in compliance with general country specific and local regulations The WMF Service engineers may only connect the coffee machine to existing prepared connection points WMF Service is neither authorised nor responsible for carrying out any work on site prior to connection For details see the planning information...

Page 7: ... drain use angle 33 2165 8000 from horizontal to vertical All drains must be sloped Connect to the power supply Switch on the coffee machine 1 2 2 Recommended water filter A WMF water filter is recommended for carbonate hardness above 5 dKH For the WMF 5000S the bestmax XL water filter is recommended in the standard price list After measuring the carbonate hardness with a test kit which is within ...

Page 8: ...ne as possible with a high quality beverage quality The aim is not to cover all setting options If for example the settings stored as defaults are changed in the Operating options menu or if the position of beverage cups is changed filling quantities are to be changed this must take place after the intro has concluded 1 3 2 Workflow technician info Set and where necessary change the language Adjus...

Page 9: ...Machine is filled then heat and is then ready for use Enter the technician PIN Since some access to service menus is provided as part of the technician intro it is used to ensure that only technicians use the start up intro A pure info text page follows In this way the setting steps to be performed are explained in detail ...

Page 10: ... items are intended as they partly build on top of each another to be processed from top to bottom The cooler is only present when it was previously selected in the machine options Menu items which were run through and processed are marked with a check The OK button appears once all menu items have been processed A concluding info text page appears ...

Page 11: ...can install and remove the brewer with a few basic hand maneuvers 1 Remove grounds container drip tray 2 Unscrew the safety screw from the unlocking lever 3 Pull the unlock lever at the brewer and remove the brewer by moving it out towards the front ...

Page 12: ...the magnet installed at the upper end of the brewer spindle The distance between the angle sensor and the magnet on the brewer spindle must be between 0 8 and 2 8 mm This distance is checked during commissioning in the factory If it is too low then spacers are installed to compensate for component tolerances Most machines have one spacer installed 0 8 mm 2 8 ...

Page 13: ...he distance is less than 0 8 mm then install spacers One set of spacers consisting of 2 spacers of 0 5 mm and 1 mm thickness is available for adjusting the brewer sensor relative to the brewer magnet It is item number 33 2908 1000 Technical service instructions If the distance is OK the angle sensor may be defective In this case please replace it If the brewer motor is replaced the replacement bre...

Page 14: ...djusting this can be done without opening the machine The set screw for the espresso pump is accessible in its position above the brewer shaft Technical service instructions customer instructions The espresso pump is NOT self priming Risk of damage to the espresso pump when running empty The coffee machine must therefore have an upstream pressure on the line side of 0 2 bar This means Under no cir...

Page 15: ...age Check the pressure reducer setting Start the Service routine Set pressure reducer Remove the descaler coupling and install the auxiliary nipple with the pressure gage Start the service routine and where applicable set the pressure reducer to 1 8 bar End the service routine remove the test fitting and reinstall the descaler coupling Test tool comprising Pressure gage 3327300000 Auxiliary nipple...

Page 16: ... Grinder grinding degree setting 1 The setting is made on the grinder when it is completely empty 2 Grinder with assembled sprocket without shaft bearings and worm shaft the grinder is not attached to the motor 3 The disks are turned towards each other until they sit tight to each other and can no longer be rotated around the driveshaft by hand 4 The shaft bearing with worm shaft is assembled 5 On...

Page 17: ...puts are short circuit resistant The outputs are not damaged even in the event of open circuit 2 7 Front panel The following components are integrated in the front panel Controller Display Sensor Glass Touch Micro SD Card Ethernet connection USB connection The micro SD card stores all data With a software update the new machine software and operating system software are stored on the Micro SD card...

Page 18: ... a 230 V input voltage and delivers 5 V 24 and 30 V output voltages Once the machine is switched on using an On switch the outgoing invoices are made available by the power supply In the event of an error e g a surge current or short circuit the power supply switches off If the power supply detects more than one error this can only be reset by disconnecting the machine from the mains for 5 minutes...

Page 19: ...r to the power stage From here the air is sent out again via the discharge At the same time this prevents steam from reaching the power stage via the discharge Instructions The service life of the power stage is reduced by high ambient temperatures For example when using a low power or a fault fan Machine suction The quiet fan 0 74 W diverts residual moisture from the brewing chamber coffee ground...

Page 20: ...out and enabling of parallel product dispensing ensures optimal utilization of steam pressure and thus of dispensing temperatures Heating and reheating thresholds based on heat output Please note The Power Class determines the country specific breakers specific to heat output Therefore the software adjustable Power Class MUST always match the rating plate indication If this is not adhered to then ...

Page 21: ...nderframe under counter cooler This can also subsequently be made in the field Only the feed through must be drilled through the machine floor A drilling aid is attached to the underside of the machine floor The hole diameter for the hose feed through is 18 mm The illustration shows the drilling aid on the underside of the machine floor ...

Page 22: ...1 SM 2 every 2 years 33 2919 6000 33 2919 9000 Extended steam boiler and boiler inspection every 2 years Maintenance set Choc Topping SM Choc after 6 000 mixer cycles 33 2889 1000 Maintenance set milk pump SM milk pump after 240 000 milk pump cycles 33 2887 9000 Descaling Due date without water filter after setting the degree of hardness with water filter 1 x annually 2 bottles of WMF liquid desca...

Page 23: ...Maintenance 23 3 2 Installation of maintenance packages required for different brewing times ...

Page 24: ...op 3370060893 1 Choc Topping 5 Helical tube 25cm 0000480300 25 cm Hot water spout 6 Aerator 3340252000 1 Steamer 7 O ring 3303953000 1 No Designation Order number Number Spout 1 Silicone hose 100cm 0000484948 100 cm 2 Plug Clean adapter 3324275000 1 3 Spout with hose connection to blender 3329190000 1 Blender 4 Lid for blender with bearing s and O ring 3340064000 1 5 Bearings 3340066000 1 Brewer 6...

Page 25: ...Glide 33 7006 0877 2 4 Spindle nut 33 7006 0927 1 5 O Ring coffee transfer 33 0398 4000 1 6 Portafilter top complete 33 7006 0898 1 Steamer 7 O ring 33 0395 3000 1 Care kit 8 Care kit 33 2919 7000 1 No Designation Order number Number Brewer 1 Lower piston complete 33 7006 0891 1 2 Hydraulic connection 33 7006 0992 1 3 Glide 33 7006 0877 2 4 Spindle nut 33 7006 0927 1 5 O Ring coffee transfer 33 03...

Page 26: ...6 Closure cover 3326415000 1 17 O ring 3340042000 1 18 T piece 3314457000 1 19 Release valve 3322745000 1 No Designation Order number Number Supply exhaust air 1 Fans machine 3325883000 1 2 Fan power stage 3316621200 1 3 Drain tube 2x 9 5 cm 0000480042 19 cm Steam boiler 4 Safety valve 5 bar 3328799099 1 5 T piece 3326466000 1 6 Cable tie 3306493000 1 7 Cappuccino valve 3326941000 1 8 Dynamic Milk...

Page 27: ...t 33 2889 1000 No Designation Order number Number Choc Topping 1 Hose connector 3328726000 1 2 Mixer complete 3328725000 1 8 Service maintenance Easy milk pump after 240 000 mixer cycles 8 1 Maintenance set Easy milk pump Maintenance set 33 2887 9000 No Designation Order number Number Milk pump 1 Gear pump set 3328879000 1 ...

Page 28: ...00S 2 bottles of descaler to 3 of water Instructions Please also order a silicon hose for descaling 00 0048 0064 8x2 1 5 meters The descaling is executed using a display guided descaling routine Technician descaling The technician can carry out a reduced descaling at a higher descaling temperature using service routines after entering the master PIN Brief description of the display guided descalin...

Page 29: ...an be inserted into the slot on the front panel while at the same time allow ing the elastomer cover of the front panel to be closed The WMF USB stick meets this requirements WMF 5000S 8000S Multitool ServiceItem no 33 2586 8000 used to perform the following actions Move brewer WMF 1500S 5000S Multitool Item number 33 2408 4000 used to perform the following actions Unlock container Set grinding de...

Page 30: ...Special tools and aids 30 ...