Manual_S5_Airplus_2015_04_20
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©
Wodtke GmbH - Tübingen. All Rights and Changes Reserved.Printed 04/2015
Part No. 950 976
23
Warranty and Guarantee
The new, EU-harmonised warranty periods apply for all wodtke products/components as of 1/1/2002 (delivery). Prod-
ucts are sold solely through local installers. The warranty period for end customers for products straight from the factory
vis-a-vis the vendor equals 24 months. Damages from normal wear and tear are excluded from the warranty because
they do not represent product defects (cf. automobile tires, brake pads, spark plugs, filters, etc.) Lubricants and oper-
ating resources (cf. gasoline, engine oil, etc.) are likewise excluded from the warranty, as well as defects due to im-
proper handling, installation, control, operation, service, cleaning, maintenance, etc.
Independently of the legal specifications for the vendor's warranty, wodtke provides a factory warranty on consumable
parts for the duration of 6 months after delivery by wodtke.
Consumable parts of Pellet Primärofen units & accessories are, in particular:
Components in contact with fire, such as fireclay, insulation, seals, plates/cast plates, burner pots, grates, combustion
chamber glass, ignition elements.
Any damage due to mechanical, chemical or thermal overload, electrical overload as well as defects due to faulty
operation or improper installation, handling, use, cleaning, maintenance or operation in particular are also excluded
from the warranty and guarantee. Water heat exchangers rusting through due to oxygen diffusion, operating below the
dew point or due to chlorinated hydrocarbons or other metal-damaging substances/gases in the environment/fuel rep-
resent defects due to improper operation and are likewise excluded from the warranty and guarantee. The same applies
when using unapproved fuels and in the case of improper / unskilled interventions on the unit.
All of our components (including glass components) have been design-tested according to regular operating conditions
during extensive quality and approval inspections by neutral testing institutes as well as via strict internal quality criteria
before leaving our facilities. If defects should nevertheless occur, please report this immediately to your designated
specialist company with specification of the date of purchase and the serial number of the unit. With specification of
the serial number, are are unfortunately unable to correctly process claims.
Correct control / operation and good service / maintenance increases the value retention of your furnace, you will save
valuable resources and protect both our environment and your wallet.
