53
W415-1600 / 06.01.16
DAMAGE
VACUUM
SWITCH
-
The vacuum switch wire
connections are bad.
-
Vacuum switch has failed
(very rare).
-
Check the connections
-
To test, you will need to disconnect the vacuum switch
and very gently suck on the loose end of the hose. If you
hear a click, the vacuum switch is working. Check air hose
for blockage.
CAUTION: TOO MUCH VACUUM CAN
DAMAGE THE VACUUM SWITCH.
-
Other restoration operations must be carried out by an
authorized technician.
COMMAND
AUGER ALARM
-
The auger shaft is jammed.
-
The auger motor has failed.
-
Defective auger motor.
-
Abnormal functioning of pellet
feeding.
-
Start by disconnecting the power supply and emptying the
hopper.
-
The auger shaft may be jammed.
-
Remove the auger motor from the auger shaft and try to
run the appliance. If the motor will turn, the shaft is jammed
on something. If the motor will not turn, the motor is
defective.
-
Other restoration operations must be carried out by an
authorized technician.
PELLET HOPPER
OPEN
-
The hopper lid is open or not
properly closed.
-
The appliance switched off
since the hopper lid was open
or not properly closed.
-
Close the hopper lid within 30 minutes of this alarm.
-
Ensure that the hopper lid is properly closed and restart the
appliance.
DISPLAY
SYMPTOM
TEST SOLUTION
SOOT ACCUMULATES ON GLASS AT A FAST RATE -
FLAME IS LAZY, DARK AND HAS
BLACK TIPS, THE BURNPOT OVERFILLS
-
-
Appliance or vent pipe is dirty,
which restricts airflow through
the burnpot
-
Follow all cleaning procedures in the maintenance section
of the manual.
-
-
Vent pipe is installed
improperly.
-
Refer to the “VENTING” section in the manual to determine
where the venting system is installed incorrectly.
-
-
Burnpot holes are blocked.
-
Remove the burnpot and thoroughly clean it.
-
-
Blockage in air intake pipe
-
Visually inspect the air intake pipe that leads into the
burnpot for foreign material
-
-
Circuit board malfunction
-
Time the fuel feed light at each setting (after the appliance
has completed the start-up cycle). If auger motor runs
constantly, the board is defective.
-
-
Poor quality pellets
-
The brand of pellets or batch of pellets that are being used
may be of poor quality. If possible, try a different brand of
pellets. You might also want to try a brand that is made
from a different type of wood (softwood vs. hardwood).
Different woods have different characteristics when being
burned.
-
-
The pellet feed adjustment is
too high.
-
See “PELLET FEED ADJUSTMENT” section.
SMOKE SMELL IS COMING BACK INTO THE HOME
-
-
There is a leak in the vent
pipe system
-
Inspect all the vent pipe connections. Make sure they are
sealed with RTV silicone that has a temperature rating of
260°C (500°F) or higher. Seal joints with UL-181-AP foil
tape and insure the square to round adapter piece on the
combustion blower has been properly sealed with the same
RTV.
-
-
The gasket on the
combustion blower has
deteriorated.
-
Inspect both gaskets on the combustion blower to make
sure they are in good shape. Replace if necessary.
VERY ACTIVE FLAME ON PILOT (P-1)
-
-
Flame is very aggressive on
low feed setting, consumption
of pellets seem to be high.
-
Restoration operations must be carried out by an
authorized technician.
NOTE : The following symptoms may occur without a designated display appearing. Continue troubleshooting as outlined
below or contact your purchase dealer.
Summary of Contents for Vicenza V5.2
Page 15: ...SECURING kit FIGURE 2 15 W415 1600 06 01 16...
Page 26: ...TRIVET 7 REPLACE TRIVET 26 W415 1600 06 01 16...
Page 56: ...57 W415 1600 06 01 16 24 0 NOTES 44 1...
Page 57: ...58 W415 1600 06 01 16 44 1...
Page 72: ...14 W415 1600 06 01 16 KIT DE FIXATION FIGURE 2...
Page 83: ...25 W415 1600 06 01 16 GRILLE REMPLACER LA GRILLE...
