www.wolfeetechnologies.com
4.
What the purchaser must do to qualify for claiming warranty:
- The purchaser must send an email to the above warranty mailbox;
- The purchaser must provide the purchaser’s name, email address for further contact,
business hours delivery address, the Wolfee model number on the product, date and place
of purchase with receipt for purchase validation if required, and describe the fault condition.
5.
What Wolfee warranty services include:
- Wolfee will provide qualified purchaser with return information for the purchaser to send in
product for warranty inspection;
- If after inspection Wolfee finds the product is defective in materials or workmanship, Wolfee
shall replace (or repair) the defective product at the discretion of Wolfee and ship product
from Wolfee warehouse at its expense within seven business days (Monday to Friday
excluding public holidays) of receiving returned goods. If the product is no longer available,
Wolfee reserves the right to replace it with the nearest corresponding product of no lesser
quality;
- Wolfee will bear the cost of return delivery to the purchaser regardless of the inspection test
result. The purchaser must bear the cost of the delivery to Wolfee. There is no charge for
inspection.
6.
Please note:
- Features and specifications of all Wolfee products are subject to change without
notification;
- In some instances, products presented for repair may be replaced by refurbished products
of the same type rather than being repaired. Refurbished parts may be used.
