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www.woodbridgebath.com
14
TROUBLESHOOTING PROCEDURES
Pump/motor
does not start
No power to pump/motor
Pump/motor not plugged in
Pump/motor faulty
Pump/motor operates
but air is not injected
into the water
Air valves are closed
Open air control valves
Water leakage from
pump unions
Pump/motor shuts
o
ff
by itself before
me elapses
GFCI tripped
Inadequate supply wiring
Chroma therapy
lights do not operate
Connector has come loose
Replace connector or contact
customer service
Blower does not start
Blower operates but
NO air is exi ng
the holes
Check valves are stuck
in the closed posi on
Contact Woodbridge Bath
@ 562-229-0088
Blower operates but
air is not exi ng
from all of the holes
Blower intensity is not
su
ffi
cient Obstructed
air holes
Increase the blower intensity.
Remove debris with a toothpick
or tooth brush
Blower shuts o
ff
unexpectedly
Water not maintaining
temperature
High limit switch on
heater has tripped
Press Reset bu on on heater
Reset GFCI
Insert plug securely into outlet
Ensure control panel is connected to
control box Contact Woodbridge Bath
@ 562-229-0088
Pump/motor
operates but no
fully adjustable
jets are func oning
Jets are closed
Suc on cover/strainer
may be clogged
Open jets by rota ng counter-clockwise
with the motor turned OFF, remove the
suc on cover/strainer and remove any
debris. Replacethe suc on cover before
opera ng
Over ghtened, O-ring
may be pinched or
improperly seated
during ghtened
Loosen unions, check and reseat
O-ring. If O-ring has been pinched
out of shape, replace th O-Ring.
When ghtening union nuts,
hand ghten only.
Motor thermal protec on
has deac vated pump/motor
due to overhea ng
(supply voltage low)
(1) Let motor cool; thermal protec on
will reset. Check for proper ven la on
(2) Check for proper ven la on (check
supply voltage) and reset GFCI
(3) If it con nues to trip, do not use
this unit. Disconnect the unit and
have the problem corrected by a
licensed electrician before using.
(4) Consult a licensed electrician to
correct the wiring unit
No power to pump/motor
Blower not connected
Blower faulty
Reset GFCI and/or breaker
Ensure plug is fully in outlet
Ensure control panel is
connected to control box.
Ensure control box is
connected to control panel.
40 minutes mer has elapsed
GFCI tripped
Inadequate supply wiring
Improper ven la on
Connector has come loose
Turn on blowerReset GFCI;
if it con nues to trip, do not
use the unit Consult a licensed
electrician to correct Contact
Woodbridge Bath @ 562-229-0088
PROBLEM PROBABLE
CAUSES
REMEDY
