22
11
Cartridge holder
does not move
Install
Cartridge holder
needs resetting
Restart the analyser self-check reset, confirm
whether the self-check is normal
Analyser
Cartridge stuck in
holder
Contact Woodley Equipment Technical Support
Analyser
Motor failure
Contact Woodley Equipment Technical Support
12
Analyser stopped
during testing
Analyser
Power connection
failure
Check power connection and restart analyser
Analyser
Analyser failure
Contact Woodley Equipment Technical Support
13
QC out of range
Analyser
QC expired
Repeat with fresh QC
Analyser
QC stored
incorrectly
Check QC storage conditions meet
requirements. Repeat test with fresh QC.
Analyser
Analyser issue
Stop using the analyser and contact Woodley
Equipment Technical Support