INSTALLATION,OPERATION & MAINTENANCE
Woodson Contact Grill – WCTx
Tel: 1300 79 1954 Web: www.stoddart.com.au Email: fse@stoddart.com.au
Due to continuous product research and development, the information contained herein is subject to change without notice
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(vi)
Proper maintenance and cleaning of equipment in accordance with the Instructions is essential to the equipment's effective
operation;
(vii)
On site warranty services are limited to sites within 50km from the nearest Stoddart authorized service agent and service
agent's reasonable travel costs must be paid by Customer prior to the commencement of the repairs;
(viii)
Additional labour costs will apply for service outside standard business hours of 8.00am to 4:30pm, Monday to Friday and
on public holidays;
(ix)
Stoddart cannot guarantee the performance of equipment made specifically to Customer's design or specifications.
Stoddart will, where reasonably possible, draw any issues arising from Customer's design or specifications to Customer's attention during the
commissioning and/or manufacturing process; and
(x)
Customer must pay additional costs incurred by Stoddart as a result of Customer failing to provide suitable access to the
equipment for inspection and service.
3.2 Stoddart's warranty liability under clauses 1 and 2 of these Terms exclude or do not cover:
a)
The matters acknowledged by Customer in clause 3.1;
b)
Situations where Stoddart is not satisfied (acting reasonably) the equipment or any part of the equipment has been
used in accordance with the Instructions including misuse, neglect, unauthorised alteration, incorrect installation, power surges, accident, use
of inappropriate chemicals, flooding, fire or act of God;
c)
Any consequential loss, damage or expense arising directly or indirectly from use of the equipment otherwise than in
accordance with the Instructions;
d)
Any damage or malfunction arising from, or relating to, Customer's failure to properly maintain or clean the
equipment in accordance with the Instructions;
e)
Damage caused to equipment during transportation, which is outside Stoddart's standard delivery conditions.
f)
Breakage or replacement of lamps, fluorescent tubes, light bulbs, glass, silicone seals, gaskets and plastic
components.;
g)
Maintenance, repair or other works not undertaken by a Stoddart authorised service agent
h)
Where remote refrigeration is connected by a person other than Stoddart to equipment produced by Stoddart,
Stoddart cannot accept claims for repair of TX valves and control components, as the fault may arise from the installation of the remote
refrigeration lines, equipment, and gas, by a party over which Stoddart has no control.
i)
Transportation costs associated with transporting the equipment to a Stoddart authorized service agent where
Stoddart considers (acting reasonably) that repairs cannot be undertaken on-site; and
j)
Unless agreed to by Stoddart in writing to the contrary, warranty is not included in the sale price for goods sold to or
installed in an overseas location.
