Self-supervision Messages
The protection device supervises its normal operation by executing various self-supervision checks during runtime of the device.
When detecting any serious faults, the system LED will start flashing alternating red and green. The issue will be recorded in an internal memory.
Please check the self-supervision messages under <Operation/ Self Supervision/ Messages>.
Self-supervision
Message
1
Message Description
Corrective Action
S 1
The device suffered an unscheduled restart.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
S 2..4
Critical level of internal resources.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
S 5..10
– reserved for future use –
S 11
Hardware: FRAM defect. The device will be set out-of-service on
next reboot.
Send the device for repair.
S 12
The battery for buffering the real time clock is low.
The battery can be exchanged by the manufacturer. There's no
impact on the functionality of the device if the battery breaks down,
except for the buffering of the clock while the unit is in de-energized
condition.
S 13
– reserved for future use –
S 14
Your device suffered a short-term sag or outage of the supply
voltage.
Please check your power supply. You can quit the System LED by
selecting <Operation/ Acknowledge/ SSV.Ack System LED>.
1 You can find the messages under <Operation/ Self Supervision/ Messages>
HighPROTEC Troubleshooting Guide DOK-HB-TSE Rev. B
3
