Worcester 24 SERIES User Instructions & Customer Care Manual Download

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MAINTAINING YOUR

APPLIANCE

Your new Worcester

junior

gas-fired appliance represents a

long-term investment in a reliable, high quality product.

In order to realise its maximum working life, and to ensure

it continues to operate at peak efficiency and performance, it is
essential that your boiler receives regular, competent servicing
and annual maintenance checks beyond the initial 12 month
guarantee period.

Regular service contracts can be arranged with your installer

– however if you have difficulty making a satisfactory
arrangement simply contact Worcester Heat Systems on

08457 256206

or in Eire

01 494 0099

for help.

If you would like to know more about Worcester’s extended

warranty options please tick the appropriate box on your
warranty registration card.

Summary of Contents for 24 SERIES

Page 1: ...24i 28i junior USER INSTRUCTIONS CUSTOMER CARE GUIDE G C NUMBERS APPLIANCE NATURAL GAS L P G 24i junior 47 311 69 47 311 71 28i junior 47 311 70 47 311 72 ...

Page 2: ...deed Worcester Heat Systems have led the field in innovative appliance design and performance for more than 30 years The result is that your new Worcester ijunior appliance offers you the very best of everything quality efficiency economical running costs proven reliability and value for money What s more you also have the assurance of our no nonsense 1 year parts and labour guarantee And it s bac...

Page 3: ...e appliance should not be used until the fault has been corrected by a competent person BENCHMARK The Benchmark initiative is a code of practice to encourage the correct installation commissioning and servicing of domestic central heating boilers and system equipment A log book is dispatched with every appliance This is a vital document that needs to be completed by the installer at the time of in...

Page 4: ...he temperature of the radiators at the level set by the adjustment of the Heating Temperature Control If the system no longer requires output to maintain the desired room temperature the burner will extinguish The pump and fan will continue to run for a short period to dissipate the residual heat from the appliance and then switch off The appliance will supply heat to the central heating system as...

Page 5: ... system loses pressure it should be re pressurised as instructed by the installer NOTE The set pressure will normally be 1 to 1 5 bar The maximum operating pressure is 2 5 bar CENTRAL HEATING SYSTEM During the first few hours of operation of the central heating system check that all radiators are being heated at an even rate Should the upper area of a radiator be at a lower temperature than the ba...

Page 6: ... MIXING VALVES Standard hot and cold taps and mixing valves used with the appliance must be suitable for operating at the available mains pressure Thermostatically controlled shower valves will guard against the flow of water at too high a temperature Hot and cold mains fed water can be supplied direct to an overrim flushing bidet subject to local water company requirements With all mains fed syst...

Page 7: ...ne CIRCULATING PUMP This may be fitted with a speed adjuster If so it will be factory set at maximum and should not be changed FROST PRECAUTIONS If the appliance is not to be used for a long period of time and there is a likelihood of freezing then the appliance should be drained The Worcester Heat Systems Technical Helpline will advise you on suitable frost precautions For short periods the built...

Page 8: ... in the winter for example to increase bath water temperature and to remove heavy grease deposits on plates etc Also this will provide an added advantage of reducing the delay before hot water is obtained FACIA MOUNTED PROGRAMMER if fitted Your installer may have mounted either a mechanical or an electronic programmer into the facia of your appliance Operating instructions are supplied with the pr...

Page 9: ...perature control knob System pressure gauge Space for optional plug in programmer INDICATOR LIGHTS Flame detection indicator OFF Burner off ON Burner on Fault indicator FLASHING SLOW Ignition lockout or once per second boiler overheat FLASHING FAST Appliance fault five times a second ...

Page 10: ...acia mounted electronic programmer will retain its settings for about two weeks after which it will return to the factory set programme The time will be saved for approximately 7 hours The display will disappear after approximately 1 hour A facia mounted mechanical programmer will require resetting once the central heating temperature control knob has been set fully anti clockwise past the positio...

Page 11: ...tap OFF and ON Re ignition will be attempted after a delay of four minutes Domestic hot water demands do not have this delay Check that the gas supply has not been interrupted If this condition continues to occur then call a service engineer AIR FLOW DEVICE The appliance will enter a lockout condition in the event of an air flow fault If the controls fail to detect the correct air flow through the...

Page 12: ...e CALL OUT CHARGES All of our Field Service Engineers are factory trained If you request a visit from an engineer and your appliance has been installed within the last 12 months no charge will be made for parts and or labour providing The appliance was commissioned correctly on installation An appliance fault is found and the appliance has been installed within the past 12 months A call out charge...

Page 13: ...hat your boiler receives regular competent servicing and annual maintenance checks beyond the initial 12 month guarantee period Regular service contracts can be arranged with your installer however if you have difficulty making a satisfactory arrangement simply contact Worcester Heat Systems on 08457 256206 or in Eire 01 494 0099 for help If you would like to know more about Worcester s extended w...

Page 14: ...1506 441 687 Eire Tel 01 494 0099 OPERATING HOURS Mon Fri 8 00am to 6 00pm Sat 8 30am to 1 00pm Please contact our UK Call Centre number where our friendly operators will book your call with one of our team of nationwide engineers NOTE Sunday and Bank Holiday cover is not available 14 SERVICE CENTRES ...

Page 15: ...re appropriate the first 12 month service has been carried out to the satisfaction of Worcester Heat Systems Limited when requested 3 That any product or part thereof returned for servicing under the guarantee must be accompanied by a claim stating the Model Serial Number Date of Installation 4 That Worcester Heat Systems Limited will not accept responsibility for damage caused by faulty installat...

Page 16: ...ation Card within 14 days of purchase The card will register you as the owner of your new Worcester i junior appliance and while this will not affect your statutory rights in any way it will assist us to maintain an effective and efficient customer service by establishing a reference and permanent record for your boiler IMPORTANT SERIAL NUMBER Copy the number off the Guarantee Card FOR YOUR OWN RE...

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Worcester 24 SERIES, User Instructions & Customer Care Manual

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Summary of Contents for 24 SERIES

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