Worx HydroShot WG629, Manual

Cordless Portable Power Cleaner 

EN

15

TROUBLESHOOTING

Symptom

Possible causes

Solution

Machine turns on but 

it does not draw any 

water or there is not 

sufficient pressure.

Power nozzle is too high from 

the water source surface.

Lower the machine below 5ft/1.5m.

Hose filter is blocked.

Take out the hose filter and rinse the parts with 

clean water. (See Fig. R1, R2)

The users garden hose is not 

well connected to the machine.

Check and reattach the garden hose tightly. (See 

Fig. I)

Hose adapter looses.

Tighten the hose adapter securely with a 

spanner.

The filter screen is missing. 

(See Fig. S1, S2)

Contact WORX service agent to get a filter 

screen.

The filter screen is blocked. 
(See Fig. S1, S2)

Clean the filter screen regularly.

Pump, hose, or other parts 

are frozen due to outside 

temperatures.

Wait for the pump, hose or other parts to thaw.

Hose kinks.

Straighten out the hose.

Multi-spray nozzle 

leaks.

The nozzle pattern does not  

spray correctly.

Make sure the nozzle pattern symbol aligns 

with the indicator mark on tool.

Fixing nail of the multi-spray 

nozzle loosens.

Tighten it with a hex key.

Outlet pressure 

increases suddenly.

Multi-spray nozzle is blocked.

Replace with a new multi-spray nozzle.

Machine drains out 

water after stopping.

There is water remaining in the 

lance and pump after stopping.

Drain all the water completely before storage.

Soap accessory 

cannot spray out any 

detergent.

Blockage in the soap bottle.

Clean it with fresh water.

Machine does not 

start.

The battery pack is not attached 

well.

Reinstall the battery pack.

Battery pack is empty.

Replace with a new battery pack or recharge the 

battery pack.

Defective battery.

Replace with a new battery pack.

Machine pressure is 

not consistent.

Additional air could be sucked 

into the machine.

Check connection between the hose adapter 

and the draw hose.

It is at low pressure setting.

No action need.

Machine stops 

automatically.

Battery pack is empty.

Replace with a new battery pack or recharge the 

battery pack.

The multi-spray nozzle is 

blocked. The current protection 

is activated.

Remove the multi-spray nozzle and turn on 

the machine. If the machine works normally, 

replace with a new multi-spray nozzle.