Worx Hydroshot WG629E, Original Instructions Manual

EN

2 in 1: Portable Power 

Cleaner/Water Sprayer

17

TROUBLESHOOTING

Symptom

Possible causes

Solution

Machine turns on but it does 

not draw any water or there 

is not sufficient pressure.

Power nozzle is too high from the 

water source surface.

Lower the machine below 5ft/1.5m.

Hose filter is blocked.

Take out the hose filter and rinse 

the parts with clean water. (See Fig. 

T1, T2)

The users garden hose is not well 

connected to the machine.

Check and reattach the garden hose 

tightly. (See Fig. G3)

Hose adapter looses.

The filter screen is missing. (See 

Fig. G2)

Tighten the hose adapter securely 

with a spanner.

Contact WORX service agent to get a 

filter screen.

Pump, hose, or other parts are 

frozen due to outside temperatures.

Wait for the pump, hose or other 

parts to thaw.

Hose kinks.

Straighten out the hose.

Multi-spray nozzle leaks.

The nozzle pattern does not spray 

correctly.

Make sure the nozzle pattern symbol 

aligns with the indicator mark on tool. 

Fixing nail of the multi-spray nozzle 

loosens. 

Tighten it with a hex key.

Outlet pressure increases 

suddenly.

Multi-spray nozzle is blocked.

Replace with a new multi-spray 

nozzle.

Machine drains out water 

after stopping.

There is water remaining in the 

lance and pump after stopping.

Drain all the water completely 

before storage.

Soap accessory cannot spray 

out any detergent.

Blockage in the soap bottle.

Clean it with fresh water.

Machine does not start.

The battery pack is not attached well. Reinstall the battery pack.

Battery pack is empty.

Replace with a new battery pack or 

recharge the battery pack.

Defective battery.

Replace with a new battery pack.

Machine pressure is not 

consistent.

Additional air could be sucked into 

the machine.

Check connection between the hose 

adapter and the hose.

It is at low pressure setting.

No action need.

Machine stops automatically.

Battery pack is empty.

Replace with a new battery pack or 

recharge the battery pack.

The multi-spray nozzle is blocked. 

The current protection is activated.

Remove the multi-spray nozzle and 

turn on the machine. If the machine 

works normally, replace with a new 

multi-spray nozzle.